1999 PONTIAC FIREBIRD mileage

Scheduled Maintenance
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7-12
60,000 Miles (100 000 km) (Continued)

Replace engine air cleaner filter.
An Emission Control Service.

Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket
for any damage. Replace parts as needed.
An Emission Control Service. (See footnote
.)
67,500 Miles (112 500 km)
Check Oil Life Monitor. If engine oil and filter are changed, reset monitor.
See ªEngine Oilº in the Index.
An Emission Control Service. (See footnote *.)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
75,000 Miles (125 000 km)
Check Oil Life Monitor. If engine oil and filter are changed, reset monitor.
See ªEngine Oilº in the Index.
An Emission Control Service. (See footnote *.)
Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

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Scheduled Maintenance
7-13

Change automatic transmission fluid and filter if the vehicle is mainly
driven under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the
fluid and filter every 50,000 miles (83 000 km).
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
82,500 Miles (137 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
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7-14
90,000 Miles (150 000 km)

Check Oil Life Monitor. If engine oil and filter are changed, reset monitor.
See ªEngine Oilº in the Index.
An Emission Control Service. (See footnote *.)

Change automatic transmission fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90F (32C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, change the
fluid and filter every 50,000 miles (83 000 km).
Replace engine air cleaner filter.
An Emission Control Service.
Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket
for any damage. Replace parts as needed.
An Emission Control Service. (See footnote
.)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)ACTUAL
SERVICED BY:MILEAGE
DATE

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Scheduled Maintenance
7-15
97,500 Miles (162 500 km)

Check Oil Life Monitor. If engine oil and filter are changed, reset monitor.
See ªEngine Oilº in the Index.
An Emission Control Service. (See footnote *.)

Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
100,000 Miles (166 000 km)

Inspect spark plug wires.
An Emission Control Service.

Replace spark plugs.
An Emission Control Service.

If you haven't used your vehicle under severe service conditions listed
previously and, therefore, haven't changed your automatic transmission fluid,
change both the fluid and filter. Manual transmission fluid doesn't
require change.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE

Scheduled Maintenance
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7-16
150,000 Miles (240 000 km)

Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.ACTUAL
SERVICED BY:MILEAGE
DATE

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8-4
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-PM-CARES (1-800-762-2737). In Canada, contact
GM of Canada Customer Communication Centre in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you must file
with the GM/BBB Auto Line Program to enforce any
additional rights you may have. Canadian owners refer
to your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).

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8-5
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1
-800-833-PONT (7668).
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Pontiac, the letter should be addressed to Pontiac's
Customer Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac, MI 48343-6008
1-800-PM-CARES (1-800-762-2737)
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE
(762-3743)

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8-9
We have quick, easy access to telephone numbers of the
following additional services depending on your needs:

Hotels

Glass replacement

Tire repair facilities

Rental vehicle or taxis

Airports or train stations

Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac's comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:

Location of vehicle

Telephone number of your location

Vehicle model, year and color

Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate numberPontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac's
judgement, the claims become excessive in frequency or
type of occurrence.
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we're only a phone call away.
Pontiac Roadside Assistance
-- 1-800-ROADSIDE
or 1
-800-762-3743.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1
-800-268-6800 for emergency services.