1999 Mercury Villager lock

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln-Mercury dealer.
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing to the nearest Ford of Canada or Ford Motor Company
dealership, or towing to your selling dealership if within 56 km (35
miles). Even non-warranty related tows, like accidents or getting stuck
in the mud or snow, are covered (some exclusions apply, such as
impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it's found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange assistance for yourself, Ford will reimburse a
reasonable amount. To obtain information about reimbursement, call
1-800-241-3673 in the United States for Ford or Mercury vehicles; or if
you own a Lincoln vehicle, call 1±800±521±4140. Call 1±800±665±2006 in
Canada.
Customer assistance
241

Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant*
Ford Deluxe Leather and Vinyl Cleaner
Ford Extra Strength Tar and Road Oil Remover*
Ford Extra Strength Upholstery Cleaner
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner
* May be sold with the Motorcraft name
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln-Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20,000 km (12,000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Customer assistance
249

Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit (Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Customer assistance
250

Soft luggage cover
Speed control
Towing mirrors
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Protection and appearance equipment
Air bag anti-theft locks
Bed mat/bedliner tailgate covers
Bed mats
Bedliners
Car/truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Front end covers (full and mini)
Hood deflectors
Locking gas cap
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Rallye bars
Rear air deflectors
Rear decklid spoilers
Side window air deflectors
Spare tire lock
Step bumpers
Step/sill plates
Tailgate covers
Customer assistance
251

Tailgate lock
Tailgate protector
Tonneau covers
Touch-up paint
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
Customer assistance
252

Accessory delay ..........................90
Air bag supplemental restraint
system ........................................131
and child safety seats ............133
description ..............................131
disposal ....................................135
driver air bag ..........................133
indicator light ......................6,135
operation .................................133
passenger air bag ...................133
Air cleaner filter .........204,205,235
Air conditioning ..........................21
automatic temperature
control system ..........................29
Air filter, cabin ..........................207
Anti-theft system ......................104
arming the system ..................104
disarming a triggered
system .....................................105
disarming an untriggered
system .....................................105
Automatic transaxle .................160
driving with .............................161
fluid, refill capacities ..............235
fluid, specification ..................237
Battery .......................................205
acid, treating emergencies .....205
charging system warning
light ..............................................6
jumping a disabled battery ....185
maintenance-free ....................205
replacement, specifications ...235
servicing ..................................205
Brakes ........................................157
anti-lock ............................157,158
anti-lock brake system (ABS)
warning light ........................8,158
brake warning light ....................7
fluid, checking and adding ....197
fluid, refill capacities ..............235
fluid, specifications ..........236,237
lubricant specifications ...236,237parking ....................................158
shift interlock ..........................160
Break-in period .............................2
Capacities for refilling fluids ....235
Cargo cover ...............................108
Cargo net ............................107,108
CD changer .................................76
Child safety restraints ..............136
child safety belts ....................136
child safety seats ....................137
Child safety seats ......................137
attaching with tether straps ..141
built-in child seat ...................137
in front seat ............................138
in rear seat .......................138,141
tether anchorage hardware ...143
Cleaning your vehicle ...............230
built-in child seat .....148,151,234
engine compartment ..............232
exterior .............................231,233
exterior lamps .........................233
instrument panel ....................233
interior ..............................233,234
mirrors .....................................234
plastic parts ............................232
safety belts ..............................234
washing ....................................230
waxing .....................................231
wheels ......................................231
windows ..................................234
wiper blades ............................233
Clock ..................................47,59,71
Console
overhead ...............................97,98
Controls ........................93,94,95,96
power seat ...............................111
steering column ........................85
Coolant ...............................198,201
checking and adding ..............199
refill capacities .................201,235
specifications ...................236,237
Customer Assistance ................241
Index
255

Ford accessories for your
vehicle .....................................248
Ford Extended Service
Plan ..........................................242
Getting assistance outside the
U.S. and Canada .....................248
Getting roadside
assistance ................................241
Getting the service you
need .........................................243
Ordering additional owner's
literature .................................253
The Dispute Settlement
Board .......................................245
Defrost
rear window ..............................39
Dipstick
engine oil .................................194
Doors
door ajar warning .......................7
Driving under special
conditions
through water .........................164
Emergencies, roadside
jump-starting ..........................185
Emission control system ..........223
Engine .................................237,238
check engine/service engine
soon light ....................................9
coolant .....................................198
idle speed control ...................205
lubrication
specifications ...................236,237
refill capacities ........................235
service points ..........................193
starting after a collision .........171
Engine block heater .................155
Engine oil ..................................194
checking and adding .......194,195
dipstick ....................................194
filter, specifications .........196,235
recommendations ...................196refill capacities .................194,235
specifications .....194,196,236,237
Exhaust fumes ..........................155
Floor mats ...................................92
Fluid capacities .........................235
Fuel ............................................215
calculating fuel economy .......220
cap ...........................................217
capacity ...................................235
choosing the right fuel ...........218
comparisons with EPA fuel
economy estimates .................223
detergent in fuel .....................219
filling your vehicle with
fuel .............................215,217,220
filter, specifications .........220,235
fuel pump shut-off switch .....171
gauge .........................................13
improving fuel economy ........220
low fuel warning light ................8
octane rating .............219,237,238
quality ......................................219
running out of fuel .................219
safety information relating to
automotive fuels .....................215
Fuses ...................................172,173
Garage door opener ..........93,94,98
Gas cap (see Fuel cap) ............217
Gas mileage (see Fuel
economy) ...................................220
Gauges .........................................11
engine coolant temperature
gauge .........................................14
fuel gauge ..................................13
odometer ...................................13
speedometer .............................12
trip odometer ............................13
GAWR (Gross Axle Weight
Rating) .......................................165
definition .................................165
driving with a heavy load ......165
location ....................................165
Index
256

GVWR (Gross Vehicle Weight
Rating) .......................................165
calculating ...............................165
definition .................................165
driving with a heavy load ......165
location ....................................165
Hazard flashers .........................171
Head restraints .........................110
Headlamps ...................................19
aiming ......................................230
autolamp system .......................20
bulb specifications ..................229
daytime running lights .............19
flash to pass ..............................20
high beam ..............................7,20
turning on and off ....................19
warning chime ..........................11
Heating ........................................21
heating and air conditioning
system .......................................21
Hood ..........................................192
Ignition ................................237,238
positions of the ignition ...........81
Infant seats (see Safety seats) 137
Inspection/maintenance (I/M)
testing ........................................224
Instrument panel
cleaning ...................................233
cluster ..........................................6
lighting up panel and
interior .......................................19
location of components ..............6
Jump-starting your vehicle ......185
Keys
key in ignition chime ...............10
positions of the ignition ...........81
Lamps
autolamp system .......................20
bulb replacement
specifications chart ................229
cargo lamps ...............................19
daytime running light ...............19headlamps .................................19
headlamps, flash to pass ..........20
instrument panel, dimming .....19
interior lamps ...........................99
replacing
bulbs ............225,226,227,228,229
Lane change indicator
(see Turn signal) ........................86
Liftgate ......................................106
Lights, warning and indicator ......6
air bag ..........................................6
anti-lock brakes (ABS) .......8,158
brake ............................................7
charging system ..........................6
cruise indicator ...........................8
door ajar ......................................7
high beam ...................................7
low fuel ........................................8
low washer fluid .......................10
oil pressure .................................7
overdrive off ..............................10
safety belt ...................................7
service engine soon ....................9
speed control ............................85
turn signal indicator ...................8
Load limits .................................165
GAWR ......................................165
GVWR ......................................165
trailer towing ..........................165
Locks
childproof ..................................90
doors ..........................................90
Lubricant specifications ....236,237
Message center ......................15,16
Mirrors .........................................97
cleaning ...................................234
heated ........................................92
side view mirrors (power) .......91
Moon roof ..................................100
Motorcraft parts .................220,235
Octane rating ............................219
Odometer .....................................13
Index
257