1999 Mercury Villager light

condition. To ready the on-board diagnostics system for I/M testing,
follow the procedure described below:
1. Allow the engine to cool to ambient temperature (the engine coolant
temperature gauge indicator will point to C).
2. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
3. Accelerate the vehicle to 88 km/h (55 mph), then quickly release the
accelerator pedal completely for at least six seconds.
4. Quickly depress the accelerator pedal for a moment, then drive the
vehicle at a speed of 86 to 96 km/h (53 to 60 mph) for at least five
minutes.
5. Bring the vehicle to a complete stop.
6. Accelerate the vehicle to 55 km/h (35 mph), and maintain the speed
for 20 seconds.
7. Repeat steps five and six at least three times.
8. Accelerate the vehicle to 88 km/h (55 mph), and maintain the speed
for at least three minutes.
9. Bring the vehicle to a complete stop and turn the engine off.
10. Repeat steps one through nine at least one more time.
If step one through eight are interrupted, repeat the preceding step. Any
safe driving mode is acceptable between steps. Once started, do not turn
off the engine until step seven is completed.
EXTERIOR BULBS
Replacing exterior bulbs
It is a good idea to check the operation of the following lights frequently:
²Headlamps
²Turn signals
²Cornering lamps
²High-mount brakelamp
²Tail lamps
²Brakelamps
²Backup lamps
²License plate lamps
Maintenance and care
225

Function Number of
bulbsTrade number
Stepwell lamps 4 194
Glove compartment 1 194
All replacement bulbs are clear in color except where noted.
To replace all instrument panel lights - see your dealer.
AIMING THE HEADLAMPS
The alignment of your headlamps should be checked by a qualified
service technician if:
²Oncoming motorists frequently signal you to deactivate your high
beams, and your high beams are not activated.
²The headlamps do not seem to provide enough light for clear night
vision.
²The headlamp beams are pointed substantially away from a slightly
down and to the right position.
CLEANING AND CARING FOR YOUR VEHICLE
Refer to the Customer Assistance chapter for a list of Ford-approved
cleaners, polishes and waxes.
Washing your vehicle
Wash your vehicle regularly with
cold or lukewarm water. Never use
strong detergents or soap. If your
vehicle is particularly dirty, use a
quality car wash detergent. Always
use a clean sponge, washing glove
or similar device and plenty of water
for best results. To avoid spots,
avoid washing when the hood is still
warm, immediately after or during
exposure to strong sunlight.
During winter months, it is especially important to wash the vehicle on a
regular basis. Large quantities of dirt and road salt are difficult to
remove and also cause damage to the vehicle.
Maintenance and care
230

Cleaning the engine
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
²Take care when using a power washer to clean the engine. The high
pressure fluid could penetrate the sealed parts and cause damage.
²Do not spray with cold water to avoid cracking the engine block or
other engine components.
²Never apply anything to the drive belt (including belt dressing).
²Cover the highlighted areas to prevent water damage when cleaning
the engine.
²Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
Cleaning non-painted plastic exterior parts
Use vinyl cleaner for routine cleaning. Clean with a tar remover if
necessary. Do not clean plastic parts with thinners, solvents or
petroleum-based cleaners.
Maintenance and care
232

Ford Extended Service Plan
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
²Protection against repair costs after your New Vehicle Limited
Warranty period expires
²Other benefits during the warranty period (such as reimbursement for
rentals and towing.)
You may purchase Ford ESP from any participating Ford or
Lincoln/Mercury or Ford of Canada dealer. There are several plans
available in various time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford ESP also offers
reimbursement benefits for towing and rental coverage. (In Hawaii, rules
vary. See your dealer for details.)
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,200 participating Ford, Lincoln/Mercury and Ford of Canada
dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Please contact
your dealer for further information. Since this information is subject to
change, please ask your dealer for complete details about Ford Extended
Service Plan coverage options.
Also, please be aware that some dealers offer service contracts that are
not backed by Ford Motor Company or Ford of Canada. On the surface,
many independent plans appear to be like Ford's. The problem is that
they can often require the use of non-factory approved parts and have
much more complex and restrictive claims coverage terms than Ford.
At Ford Motor Company and Ford of Canada, we are dedicated to
providing Ford, Lincoln and Mercury vehicle owners with programs that
will enhance your ownership experience and protect you from
unexpected repair bills. Genuine Ford ESP is the only Extended Service
Plan that enables us to provide that service.
Customer assistance
242

THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford/Mercury and Lincoln cars and Ford/Mercury and
Lincoln light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Customer assistance
245

Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant*
Ford Deluxe Leather and Vinyl Cleaner
Ford Extra Strength Tar and Road Oil Remover*
Ford Extra Strength Upholstery Cleaner
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner
* May be sold with the Motorcraft name
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln-Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20,000 km (12,000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Customer assistance
249

Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit (Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Customer assistance
250

Accessory delay ..........................90
Air bag supplemental restraint
system ........................................131
and child safety seats ............133
description ..............................131
disposal ....................................135
driver air bag ..........................133
indicator light ......................6,135
operation .................................133
passenger air bag ...................133
Air cleaner filter .........204,205,235
Air conditioning ..........................21
automatic temperature
control system ..........................29
Air filter, cabin ..........................207
Anti-theft system ......................104
arming the system ..................104
disarming a triggered
system .....................................105
disarming an untriggered
system .....................................105
Automatic transaxle .................160
driving with .............................161
fluid, refill capacities ..............235
fluid, specification ..................237
Battery .......................................205
acid, treating emergencies .....205
charging system warning
light ..............................................6
jumping a disabled battery ....185
maintenance-free ....................205
replacement, specifications ...235
servicing ..................................205
Brakes ........................................157
anti-lock ............................157,158
anti-lock brake system (ABS)
warning light ........................8,158
brake warning light ....................7
fluid, checking and adding ....197
fluid, refill capacities ..............235
fluid, specifications ..........236,237
lubricant specifications ...236,237parking ....................................158
shift interlock ..........................160
Break-in period .............................2
Capacities for refilling fluids ....235
Cargo cover ...............................108
Cargo net ............................107,108
CD changer .................................76
Child safety restraints ..............136
child safety belts ....................136
child safety seats ....................137
Child safety seats ......................137
attaching with tether straps ..141
built-in child seat ...................137
in front seat ............................138
in rear seat .......................138,141
tether anchorage hardware ...143
Cleaning your vehicle ...............230
built-in child seat .....148,151,234
engine compartment ..............232
exterior .............................231,233
exterior lamps .........................233
instrument panel ....................233
interior ..............................233,234
mirrors .....................................234
plastic parts ............................232
safety belts ..............................234
washing ....................................230
waxing .....................................231
wheels ......................................231
windows ..................................234
wiper blades ............................233
Clock ..................................47,59,71
Console
overhead ...............................97,98
Controls ........................93,94,95,96
power seat ...............................111
steering column ........................85
Coolant ...............................198,201
checking and adding ..............199
refill capacities .................201,235
specifications ...................236,237
Customer Assistance ................241
Index
255