1999 Mercury Mystique light

Maintenance and care
202
Front turn signal/side lamps
Pull the socket out. Pull the bulb
out and replace it.
Foglamps (if equipped)
1. Turn the bulb counterclockwise
and pull it out of the light assembly.
2. Remove the electrical connector.
3. Fit the new bulb in reverse order
(do not touch the glass part of the
bulb).
31MMCen 4/13/99 2:17 PM Page 202

Maintenance and care
204
High-mounted brake lamp
Enter the rear seat compartment.
1. Remove the high mounted stop
lamp assembly.
2. Remove the red bulb cover.
3. Remove inoperative stop lamp
bulb.
To install, fit the new bulb in
reverse sequence.
On vehicles equipped with a rear
spoiler, the high-mounted brake
lamp is included in the spoiler.
See your dealer for repair.
Luggage compartment lamp
Pry out the light assembly from the
holder with a flat screwdriver. Turn
the spherical bulb under slight
pressure counterclockwise and
remove.
31MMCen 4/13/99 2:18 PM Page 204

Maintenance and care
207
Aiming the headlamps
Your vehicle is equipped with a
Vehicle Headlamp Aim Device
(VHAD) on each headlamp body.
Each headlamp may be properly
aimed in the horizontal direction
(left/right) and the vertical
direction (up/down).
A non-zero bubble reading (vertical
indicator) does not necessarily
indicate out-of-aim headlamps. If
your vehicle is not positioned
on a
level surface
, the slope will be
included in the vertical indication.
Therefore, vertical and horizontal
headlamp adjustment should be
performed only when beam
direction appears to be incorrect.
AIMING THE HEADLAMPS
The alignment of your headlamps
should be checked if:
¥ Oncoming motorists frequently
signal you to deactivate your high
beams, and your high beams are
not activated.
¥ The headlamps do not seem to
provide enough light for clear night
vision.
¥ The headlamp beams are pointed
substantially away from a slightly
down and to the right position.
31MMCen 4/13/99 2:18 PM Page 207

Maintenance and care
210
Washing your vehicle
Only use car washing areas
that have environmentally
friendly drainage systems.
VEHICLE CARE
Wash your vehicle regularly with
cold or lukewarm water. Never use
strong detergents or soap. If your
vehicle is particularly dirty, use a
quality car wash detergent. Always
use a clean sponge, washing glove
or similar device and plenty of
water for best results. To avoid
spots, avoid washing when the
hood is still warm, immediately
after or during exposure to strong
sunlight.
31MMCen 4/13/99 2:18 PM Page 210

Customer assistance
224
Ford extended service plan
You can get more protection for
your new car or light truck by
purchasing Ford Extended Service
Plan (Ford ESP) coverage. Ford
ESP is an optional service contract
which is backed by Ford Motor
Company or Ford Motor Service
Company (in the U.S.) and Ford of
Canada (in Canada). It provides:
• Protection against repair costs
after your New Vehicle Limited
Warranty period expires
and
• other benefits during the
warranty period (such as
reimbursement for rentals and
towing).
You may purchase Ford ESP from
any participating Ford or Lincoln-
Mercury or Ford of Canada dealer.
There are several plans available in
various time, distance and
deductible combinations which can
be tailored to fit your own driving
needs. Ford ESP also offers
reimbursement benefits for towing
and rental coverage. (In Hawaii,
rules vary. See your dealer for
details.)
When you buy Ford ESP you
receive Peace-of-Mind protection
throughout the United States and
Canada, provided by a network of
more than 5,200 participating Ford,
Lincoln-Mercury and Ford of
Canada dealers.If you did not take advantage of the
Ford Extended Service Plan at the
time of purchasing your vehicle,
you may still be eligible. Please
contact your dealer for further
information. Since this information
is subject to change, please ask
your dealer for complete details
about Ford Extended Service Plan
coverage options.
Also, please be aware that some
ealers offer service contracts that
are not backed by Ford Motor
Company or Ford of Canada. On
the surface, many independent
plans appear to be like Ford's. The
problem is that they can often
require the use of non-factory
approved parts and have much
more complex and restrictive
claims coverage terms than Ford.
At Ford Motor Company and Ford
of Canada, we are dedicated to
providing Ford, Lincoln and
Mercury vehicle owners with
programs that will enhance your
ownership experience and protect
you from unexpected repair bills.
Genuine Ford ESP is the only
Extended Service Plan that enables
us to provide that service.
33MMCAen 04/14/1999 9:49 AM Page 224

Customer assistance
226
Please have the following
information available when
contacting Ford Customer
Assistance:
• Your telephone number (home
and business)
• The name of the dealer and the
city where the dealership is located
• The year and make of your
vehicle
• The date of vehicle purchase
• The current odometer reading
• The vehicle identification
number (VIN)
If you still have a complaint
involving a warranty dispute, you
may wish to contact the Dispute
Settlement Board (U.S.) or the
Mediation/Arbitration Program
(Canada).
In the United States, a warranty
dispute must be submitted to the
Dispute Settlement Board before
taking action under the Magnuson-
Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or
repurchase remedies provided by
certain state laws. This dispute
handling procedure is not required
prior to enforcing state created
rights or other rights which are
independent of the Magnuson-Moss
Warranty Act or state replacement
or repurchase laws.THE DISPUTE SETTLEMENT
BOARD (U.S. ONLY)
The Dispute Settlement Board is
• an independent, third-party
arbitration program for warranty
disputes
• available free to owners and
lessees of qualifying Ford Motor
Company vehicles
The Dispute Settlement Board may
not be available in all states: Ford
Motor Company reserves the right
to change eligibility limitations,
modify procedures and/or to
discontinue this service without
notice and without incurring
obligations per applicable state law.
What kinds of cases does the
Board review?
Unresolved warranty repair
concerns or vehicle performance as
designed concerns on Ford,
Mercury and Lincoln cars and Ford
or Mercury light trucks which are
within the terms of any applicable
written new vehicle warranty are
eligible for review, except those
involving:
• a non-Ford product
• a non-Ford dealership
33MMCAen 04/14/1999 9:49 AM Page 226

Customer assistance
231
Ford Triple Clean
Ford Ultra-Clear Spray Glass
Cleaner
* May be sold with the Motorcraft
name
A wide selection of accessories is
available through your local
authorized Ford, Lincoln-Mercury
or Ford of Canada dealer. These
quality accessories have been
specifically engineered to fulfill
your automotive needs; they are
custom designed to complement
the style and aerodynamic
appearance of your vehicle. In
addition, each accessory is made
from high quality materials and
meets or exceeds Ford's rigid
engineering and safety
specifications. Ford accessories are
warranted for up to 12 months or
20,000 km (12,000 miles) on all
cars and light trucks and 12
months with unlimited distance on
medium/heavy duty trucks unless
the accessory is installed on a new
vehicle, then the warranty becomes
the balance of the new vehicle's
warranty or the accessories
warranty, whichever is greater. See
your dealer for complete warranty
information and availability.
Not all accessories are
available for all models.Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental
only)
Manual sliding rear window
Tire step
33MMCAen 04/14/1999 9:49 AM Page 231

Customer assistance
232
Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adapters
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit
(Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Soft luggage cover
Speed control
Towing mirrors
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptorProtection and appearance
equipment
Air bag anti-theft locks
Bed mat/bedliner tailgate covers
Bed mats
Bedliners
Car/truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Frond end covers (full and mini)
Hood deflectors
Locking gas cap
Lubricants and oils
Molded splash guards
Molded vinyl floor mats
Rallye bars
Rear air deflectors
Rear decklid spoilers
Side window air deflectors
Spare tire lock
Step bumpers
Step/sill plates
Tailgate covers
Tailgate lock
Tailgate protection
Tonneau covers
Touch-up paint
Universal floor mats
33MMCAen 04/14/1999 9:49 AM Page 232