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8-8
Courtesy Transportation
GMC has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealerships are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper to Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer can help minimize your inconvenience. If it is
determined that your vehicle cannot be scheduled into
the service department immediately and is still
operative, you are encouraged to drive the vehicle until
scheduling can be accomplished.If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait GMC helps
minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealerships can provide you with shuttle service
to get you to your destination with minimal interruption of
your daily schedule. This includes a one way shuttle ride to a
destination up to 10 miles from the dealership.
Public Transportation or Fuel Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to $30 per day (five days maximum)
may be available for the use of public transportation
such as taxi or bus. In addition, should you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.
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CURRENT PUBLICATIONS FOR 1999 GMC
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1999 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $50.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.OWNER'S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner's manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual and
Warranty Booklet.
RETAIL SELL PRICE: $15.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207OR ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM ± 6:00 PM Eastern Time
For Credit Card Orders Only (VISA±MasterCard±Discover)
1999 GMC SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
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9-7
Locks 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door 2-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ignition Transmission Check 7-43 . . . . . . . . . . . . . . . . . . . .
Key Lock Cylinder Service 7-42 . . . . . . . . . . . . . . . . . . . . .
Power Door 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Door Security 2-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loss of Control 4-13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Low Fuel Light 2-86 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lubricants and Fluids 7-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lubrication Service, Body 7-42 . . . . . . . . . . . . . . . . . . . . . . . .
Luggage Carrier 2-64 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lumbar Controls 1-3, 1-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance Record 7-50 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance Schedule 7-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long Trip/Highway 7-6, 7-28 . . . . . . . . . . . . . . . . . . . . . . .
Owner Checks and Services 7-40 . . . . . . . . . . . . . . . . . . . . .
Periodic Maintenance Inspections 7-45 . . . . . . . . . . . . . . . .
Recommended Fluids and Lubricants 7-47 . . . . . . . . . . . . .
Scheduled Maintenance Services 7-4 . . . . . . . . . . . . . . . . . .
Short Trip/City 7-5, 7-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance, Underbody 6-56 . . . . . . . . . . . . . . . . . . . . . . . . .
Maintenance When Trailer Towing 4-55 . . . . . . . . . . . . . . . . .
Malfunction Indicator Lamp 2-81 . . . . . . . . . . . . . . . . . . . . . .
Manual Front Seat 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Lumbar Support 1-3 . . . . . . . . . . . . . . . . . . . . . . . . . .
Manual Transmission
Check 7
-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fluid 6-19 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operation 2-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shifting 2
-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting Your Engine 2-19 . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Seat 1-5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Methanol 6-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mirrors 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convex Outside 2-54 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrochromic Rearview 2-53 . . . . . . . . . . . . . . . . . . . . . . .
Illuminated Visor Vanity 2-66 . . . . . . . . . . . . . . . . . . . . . . .
Inside Day/Night Rearview 2-52 . . . . . . . . . . . . . . . . . . . . .
Outside 2-54 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Visor Vanity 2-66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Model Reference iii. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Mountain Roads 4
-35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multifunction Lever 2-42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net, Convenience 2-62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Neutral, Automatic Transmission 2-23 . . . . . . . . . . . . . . . . . .
Neutral, Manual Transmission 2-25 . . . . . . . . . . . . . . . . . . . . .
New Vehicle ªBreak-Inº 2-16 . . . . . . . . . . . . . . . . . . . . . . . . .
Night Vision 4-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Normal Maintenance Replacement Parts 6-66 . . . . . . . . . . . . .
Odometer 2-75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Off-Road Driving with Your Four-Wheel-Drive
Vehicle 4-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Off-Road Recovery 4-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Oil, Engine 6-10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Opener, Garage Door 2-56, 2-68 . . . . . . . . . . . . . . . . . . . . . . .
Operating Your Vehicle Off Paved Roads 4-14 . . . . . . . . . . . .
Ordering Owner and Service Publications 8-12, 8-13 . . . . . . .
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9-9
Seat Passengers 1-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Seats 1-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Window Defogger 3-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Window Washer/Wiper 2-45 . . . . . . . . . . . . . . . . . . . . . . . .
Rear Seats 1-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rearview Mirror 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reclining Front Seatbacks 1-6 . . . . . . . . . . . . . . . . . . . . . . . . .
Recommended Fluids and Lubricants 7-47 . . . . . . . . . . . . . . .
Recovery Hooks 5-33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovery Tank, Coolant 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . .
Recreational Vehicle Towing 4-40 . . . . . . . . . . . . . . . . . . . . . .
Replacement
Bulbs 6
-65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parts 6-66 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheel 6-47 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reporting Safety Defects 8-10 . . . . . . . . . . . . . . . . . . . . . . . . .
Restraints
Check 7
-41 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking 1-56 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Child 1-42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Head 1-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Parts After a Crash 1-57 . . . . . . . . . . . . . . . . . . .
Retained Accessory Power 2-19 . . . . . . . . . . . . . . . . . . . . . . . .
Reverse, Automatic Transmission 2-22 . . . . . . . . . . . . . . . . . .
Reverse, Manual Transmission 2-25 . . . . . . . . . . . . . . . . . . . .
Right Front Passenger Position 1-24 . . . . . . . . . . . . . . . . . . . .
Roadside Assistance 8-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Roadside Assistance, Canadian 8-8 . . . . . . . . . . . . . . . . . . . . .
Rocking Your Vehicle 5-33 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotation, Tires 6-43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Belts 1-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adults 1-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Care 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Center Front Passenger Position 1-30 . . . . . . . . . . . . . . . . .
Center Rear Passenger Position 1-38 . . . . . . . . . . . . . . . . . .
Children 1-39, 1-53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver Position 1-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extender 1-56 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
How to Wear Properly 1-16 . . . . . . . . . . . . . . . . . . . . . . . . .
Lap Belt 1-30, 1-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lap-Shoulder 1-16, 1-32 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Questions and Answers 1-15 . . . . . . . . . . . . . . . . . . . . . . . .
Rear Comfort Guides 1-35 . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Seat Passengers 1-32 . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing After a Crash 1-57 . . . . . . . . . . . . . . . . . . . . . . . .
Right Front Passenger Position 1-24 . . . . . . . . . . . . . . . . . .
Use During Pregnancy 1-23 . . . . . . . . . . . . . . . . . . . . . . . . .
Why They Work 1-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Chains 4-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Defects, Reporting 8-10 . . . . . . . . . . . . . . . . . . . . . . . .
Safety Warnings and Symbols iii. . . . . . . . . . . . . . . . . . . . . . .
Scheduled Maintenance Services 7
-4 . . . . . . . . . . . . . . . . . . . .
Seatback
Latches 1
-8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reclining Front 1-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Seats 1-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Seats and Restraint Systems 1-1 . . . . . . . . . . . . . . . . . . . . . . . .
Second Gear, Automatic Transmission 2-23 . . . . . . . . . . . . . .
Second Gear, Manual Transmission 2-25 . . . . . . . . . . . . . . . . .
Security Warning Light 2-84 . . . . . . . . . . . . . . . . . . . . . . . . . .