1999 FORD TAURUS ECU

Failure to follow these precautions may
adversely affect the handling of the vehicle
and make it easier for the driver to lose control
and roll over.
Tires that are larger or smaller than your vehicle's
original tires may also affect the accuracy of your
speedometer.
SNOW TIRES AND CHAINS
Snow tires must be the same size and grade
as the tires you currently have on your
vehicle.
The tires on your vehicle have all weather treads to
provide traction in rain and snow. However, in some
climates, you may need to use snow tires and
chains. If you need to use snow tires and chains, it is
recommended that steel wheels are used of the
same size and specifications as those originally
installed.
Follow these guidelines when using snow tires and
chains:
²Use only SAE Class S chains.
²Install chains securely, verifying that the chains do
not touch any wiring, brake lines or fuel lines.
²Drive cautiously. If you hear the chains rub or
bang against your vehicle, stop and re-tighten the
chains. If this does not work, remove the chains
to prevent damage to your vehicle.
²If possible, avoid fully loading your vehicle.
²Do not use tire chains if your vehicle is equipped
with P225/55ZR16 or P215/6OR16 tires.
²Remove the tire chains when they are no longer
needed. Do not use tire chains on dry roads.
Maintenance and care
164

general manager of the dealership. In most cases,
your concern will be resolved at this level.
Ford Motor Company and Ford of Canada
dealerships also carry genuine Ford parts and
accessories, providing you with original equipment
reliability.
Away from home
If you are away from home when your vehicle needs
service, or if you need more help than the dealership
could provide, contact the Ford Customer Assistance
Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
Please have the following information available when
contacting Ford Customer Assistance:
²Your telephone number (home and business)
²The name of the dealer and the city where the
dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty
dispute, you may wish to contact the Dispute
Customer assistance
203

Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
GETTING ASSISTANCE OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign country,
contact the appropriate foreign embassy or
consulate. These officials can inform you of local
vehicle registration regulations and where to find
unleaded fuel.
If you cannot find unleaded fuel or can only get fuel
with an anti-knock index lower than is
recommended for your vehicle, contact a district or
owner relations/customer assistance office.
The use of leaded fuel in your vehicle without
proper conversion may damage the effectiveness of
your emission control system and may cause engine
knocking or serious engine damage. Ford Motor
Company/Ford of Canada is not responsible for any
damage caused by use of improper fuel.
In the United States, using leaded fuel may also
result in difficulty importing your vehicle back into
the U.S.
If your vehicle must be serviced while you are
traveling or living in Central or South America, the
Caribbean, or the Middle East, contact the nearest
Ford dealership. If the dealership cannot help you,
write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Customer assistance
208

complement the style and aerodynamic appearance
of your vehicle. In addition, each accessory is made
from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications.
Ford accessories are warranted for up to 12 months
or 20,000 km (12,000 miles) on all cars and light
trucks and 12 months with unlimited distance on
medium/heavy duty trucks unless the accessory is
installed on a new vehicle, then the warranty
becomes the balance of the new vehicle's warranty
or the accessories warranty, whichever is greater.
See your dealer for complete warranty information
and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
Customer assistance
210