1999 FORD EXPEDITION ECU

2. Turn the engine off and wait a few minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level indicator (dipstick).
6. Wipe the indicator clean. Insert the indicator fully, then remove it
again.
²If the oil level isbetween the MIN and MAX marks,the oil level is
acceptable.DO NOT ADD OIL.
²If the oil level is below the MIN
mark, add enough oil to raise the
level within the MIN-MAX range.
²Oil levels above the MAX mark may cause engine damage. Some oil
must be removed from the engine by a service technician.
7. Put the indicator back in and ensure it is fully seated.
MAX MIN
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151

²If you do not allow the engine to relearn its idle trim, the idle quality
of your vehicle may be adversely affected until the idle trim is
eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
²Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
AIR FILTER MAINTENANCE
Refer to the Scheduled Maintenance Guide for the appropriate intervals
for changing the air filter element.
For information on replacement air filter elements, refer toMotorcraft
Part Numbersin theCapacities and specificationschapter.
Do not start your engine with the air cleaner removed and do
not remove it while the engine is running.
Changing the air filter element
1. Loosen the clamp that secures
the air filter element in place.
LEAD
RETURN
RECYCLE
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164

2. Carefully separate the two halves
of the air filter housing.
3. Remove the air filter element
from the open end of the air filter
housing.
4. Install a new air filter element. Be
careful not to crimp the filter
element edges between the air filter
housing. This could cause filter
damage and allow unmetered air to
enter the engine if not properly seated.
5. Replace the two halves of the air filter housing and secure the clamp.
WINDSHIELD WIPER BLADES
Check the wiper blades at least twice a year or when they seem less
effective. Substances such as tree sap and some hot wax treatments used
by commercial car washes reduce the effectiveness of wiper blades.
Checking the wiper blades
If the wiper blades do not wipe properly, clean both the windshield and
wiper blades using undiluted windshield wiper solution or a mild
detergent. Rinse thoroughly with clean water. To avoid damaging the
blades, do not use fuel, kerosene, paint thinner or other solvents.
Maintenance and care
165

The tires on your vehicle have all weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains.
Follow these guidelines when using snow tires and chains:
²Use only cable type chains offered by Ford as an accessory or
equivalent. SAE class ªSº or other conventional link type chains may
contact and cause damage to the vehicle's wheel house and/or body.
²Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
²Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and re-tighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
²If possible, avoid fully loading your vehicle.
²Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
²The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when
using snow tires and chains.
²Do not exceed 48 km/h (30 mph) with tire chains on your vehicle.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
Do not overfill the fuel tank. The pressure in an overfilled tank
may cause leakage and lead to fuel spray and fire.
If you do not use the proper fuel cap, the pressure in the fuel
tank can damage the fuel system or cause it to work improperly
in a collision.
The fuel system may be under pressure. If the fuel cap is venting
vapor or if you hear a hissing sound, wait until it stops before
completely removing the cap.
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170

Replacing tail lamp/backup lamp bulbs
The tail lamp/backup lamp bulbs are
located in the same portion of the
tail lamp assembly, one just below
the other. Follow the same steps to
replace either bulb:
1. Open the liftgate to expose the
lamp assemblies.
2. Remove the two screws from the
lamp assembly.
3. Carefully remove the lamp
assembly off and to the right (it may be necessary to use a screwdriver
to remove the lamp assembly).
4. Twist the bulb connector
1¤4turn counterclockwise and remove it from
the lamp assembly.
5. Pull the bulb straight out of the socket and push in the new bulb.
6. Install the bulb socket into the lamp assembly and rotate clockwise.
7. Carefully install the tail lamp assembly on the tailgate snapping the
three retaining tabs into place.
8. Secure the lamp assembly with two screws.
Replacing foglamp bulbs
1. Remove the bulb socket from the
foglamp by turning
counterclockwise.
2. Disconnect the electrical
connector from the foglamp bulb.
3. Connect the electrical connector to the new foglamp bulb.
4. Install the bulb socket in the foglamp turning clockwise.
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182

Getting the service you need
At home
Ford Motor Company and Ford of Canada have authorized dealerships to
service your vehicle. When you need warranty repairs your selling dealer
would like you to return to it for that service, but you may also take your
vehicle to another Ford Motor Company dealership authorized for
warranty repairs. Certain warranty repairs require special training
though, so not all dealers are authorized to perform all warranty repairs.
That means that depending on the warranty repair needed, the vehicle
may need to be taken to another dealer. If a particular dealership can not
assist you, then contact the Customer Assistance Center.
If you are not satisfied with the service you receive at the dealership,
speak with the service manager. If you are still not satisfied, speak with
the owner or general manager of the dealership. In most cases, your
concern will be resolved at this level.
Ford Motor Company and Ford of Canada dealerships also carry genuine
Ford parts and accessories, providing you with original equipment
reliability.
Away from home
If you are away from home when your vehicle needs service, or if you
need more help than the dealership could provide, contact the Ford
Customer Assistance Center to find an authorized dealership to help you.
In the United States:
Ford Motor Company Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
In Canada:
Customer Assistance Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
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201

To Request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford)
TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by using improper fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer assistance
205

Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner
* May be sold with the Motorcraft name
A wide selection of accessories is available through your local authorized
Ford, Lincoln-Mercury or Ford of Canada dealer. These quality accessories
have been specifically engineered to fulfill your automotive needs; they are
custom designed to complement the style and aerodynamic appearance of
your vehicle. In addition, each accessory is made from high quality materials
and meets or exceeds Ford's rigid engineering and safety specifications. Ford
accessories are warranted for up to 12 months or 20,000 km (12,000 miles)
on all cars and light trucks and 12 months with unlimited distance on
medium/heavy duty trucks unless the accessory is installed on a new vehicle,
then the warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
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207