and fill if necessary.
STEERING KNUCKLES
Removal & Installation
1) Raise and support vehicle. Remove hub bearing and axle
shaft. Remove tie rod or drag link end from steering knuckle arm.
Remove ABS sensor harness and bracket from steering knuckle.
2) Remove cotter pin from upper ball stud nut. Remove upper
and lower ball stud nuts. Using a brass hammer, strike steering
knuckle to remove knuckle from axle tube yokes.
3) To install, reverse removal procedure. On 216 FBI axles,
tighten lower and upper ball stud nuts to specification. See TORQUE
SPECIFICATIONS table.
4) On 248 FBI axles, tighten lower ball stud nut to
specification. DO NOT install cotter pin at this time. Install and
tighten upper ball stud nut to specification. Retorque lower ball stud
nut to specification. See TORQUE SPECIFICATIONS table.
AXLE SHIFT MOTOR
Removal & Installation
1) Disconnect vacuum and wiring connector from shift housing.
Remove indicator switch, shift motor housing cover, gasket and shield
from housing.
2) To install, reverse removal procedure. Ensure shift fork
is correctly guided into shift collar groove. Tighten mounting bolts
to 96 INCH lbs. (11 N.m). Add 5 ounces (148 ml) of GL-5 gear lubrica\
nt
to shift motor housing through indicator switch mounting hole.
DIFFERENTIAL ASSEMBLY
NOTE: Differential assembly consists of differential case and
components mounted in axle housing. For differential assembly
servicing, see DIFFERENTIAL ASSEMBLY under OVERHAUL.
OVERHAUL
DIFFERENTIAL ASSEMBLY
Disassembly
1) Remove axle shafts from differential. See AXLE SHAFT & HUB
BEARING under REMOVAL & INSTALLATION.
2) Note identification marks on bearing caps and axle housing
for reassembly reference. Bearing caps must be installed in original
location. If marks are not present, place marks on bearing caps and
axle housing.
3) Remove bolts and bearing caps. Place Axle Housing Spreader
(W-129-B) on axle housing so dowel pins engage with locating holes.
See Fig. 1 . Install hold-down clamps. Finger tighten turnbuckle on
axle housing spreader.
4) Install pilot stud and dial indicator on axle housing.
Position dial indicator so stem is resting against opposite side of
axle housing, with pressure on stem.
CAUTION: DO NOT spread axle housing more than .020" (.50 mm), or axle
housing may be damaged.
5) Adjust dial indicator to zero. Tighten turnbuckle enough
to spread axle housing for differential case removal while noting
reading on dial indicator. Dial indicator reading should not exceed .
020" (.50 mm).
VEHICLE SPEED SENSORS
VENTS
VIBRATION DAMPERS
WHEEL ATTACHMENT HARDWARE
WHEEL SPEED SENSORS
WIRING HARNESSES AND CONNECTORS
YOKES AND SLIP YOKES
INTRODUCTION TO MOTORIST ASSURANCE PROGRAM (MAP)
OVERVIEW OF MOTORIST ASSURANCE PROGRAM
The Motorist Assurance Program is the consumer outreach
effort of the Automotive Maintenance and Repair Association, Inc.
(AMRA). Participation in the Motorist Assurance Program is drawn from
retailers, suppliers, independent repair facilities, vehicle
manufacturers and industry associations.
Our organization's mission is to strengthen the relationship
between the consumer and the auto repair industry. We produce
materials that give motorists the information and encouragement to
take greater responsibility for their vehicles-through proper,
manufacturer-recommended, maintenance. We encourage participating
service and repair shops (including franchisees and dealers) to adopt
(1) a Pledge of Assurance to their Customers and (2) the Motorist
Assurance Program Standards of Service. All participating service
providers have agreed to subscribe to this Pledge and to adhere to the
promulgated Standards of Service demonstrating to their customers that
they are serious about customer satisfaction.
These Standards of Service require that an inspection of the
vehicle's (problem) system be made and the results communicated to the\
customer according to industry standards. Given that the industry did
not have such standards, the Motorist Assurance Program successfully
promulgated industry inspection communication standards in 1994-95 for
the following systems: Exhaust, Brakes, ABS, Steering and Suspension,
Engine Maintenance and Performance, HVAC, and Electrical Systems.
Further, revisions to all of these inspection were recently published.
Further, revisions to all of these inspection communication standards
are continually republished. In addition to these, standards for Drive
Train and Transmissions have recently been promulgated. Participating
shops utilize these Uniform Inspection & Communication Standards as
part of the inspection process and for communicating their findings to
their customers.
The Motorist Assurance Program continues to work
cooperatively and proactively with government agencies and consumer
groups toward solutions that both benefit the customer and are
mutually acceptable to both regulators and industry. We maintain the
belief that industry must retain control over how we conduct our
business, and we must be viewed as part of the solution and not part
of the problem. Meetings with state and other government officials
(and their representatives), concerned with auto repair and/or
consumer protection, are conducted. Feedback from these sessions is
brought back to the association, and the program adjusted as needed.
To assure auto repair customers recourse if they were not
satisfied with a repair transaction, the Motorist Assurance Program
offers mediation and arbitration through MAP/BBB-CARE and other non-
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole
in it through which exhaust gases are leaking. Replacement
of the exhaust pipe in this case is required due to
functional failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.
Some conditions indicate that a service or part replacement
is suggested because the part is close to the end of its useful life
or addresses a customer's need, convenience or request. If a
customer's vehicle has one of these conditions, the procedure may be
only to suggest service.
ELE C TR IC AL C O M PO NEN T L O CATO R
1999 D odge P ic ku p R 1500
1999 ELECTRICAL COMPONENT LOCATION
Chrysler Motors Electrical Component Location
Dodge; Ram Pickup
SAFETY PRECAUTION
WARNING: When working on vehicles equipped with Supplemental Restraint
System (SRS), never apply electrical voltage to the system.
This could cause the SRS (air bag) to be deployed.
BUZZERS, RELAYS & TIMERS
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A/C Compressor Clutch Relay On power distribution center.
Automatic Shut Down Relay On power distribution center.
Blower Motor Relay On power distribution center.
Central Timer Module Left side of dash, inboard of
steering column opening.
Combination Flasher Left side of dash, on
junction block.
Engine Starter Motor Relay On power distribution center.
Fog Lamp Relay On power distribution center.
Fuel Heater Relay (Diesel) On power distribution center.
Fuel Pump Relay On power distribution center.
Horn Relay On power distribution center.
Intake Air Heater Relay No. 1
(Diesel) On left inner fender, below
left battery.
Intake Air Heater Relay No. 2
(Diesel) On left inner fender, below
left battery.
Quad High Beam Relay On power distribution center.
Radio Choke Relay Behind center of dash, on
support.
Security Relay On power distribution center.
Trailer Tow Relay On power distribution center.
Transmission Control Relay On power distribution center.
Wiper Motor Relay On power distribution center.
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