1999 CADILLAC ESCALADE tow

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6-41
When rotating your tires, always use one of the correct
rotation patterns shown here.
After the tires have been rotated, adjust the front and rear
inflation pressures as shown on the Certification/Tire
label. Make certain that all wheel nuts are properly
tightened. See ªWheel Nut Torqueº in the Index.
CAUTION:
Rust or dirt on a wheel, or on the parts to which
it is fastened, can make wheel nuts become loose
after a time. The wheel could come off and cause
an accident. When you change a wheel, remove
any rust or dirt from places where the wheel
attaches to the vehicle. In an emergency, you can
use a cloth or a paper towel to do this; but be
sure to use a scraper or wire brush later, if
you need to, to get all the rust or dirt off.
(See ªChanging a Flat Tireº in the Index.)

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6-50
Cleaning the Outside of the
Windshield, Backglass and
Wiper Blades
If the windshield is not clear after using the windshield
washer, or if the wiper blade chatters when running, wax,
sap or other material may be on the blade or windshield.
Clean the outside of the windshield with GM Windshield
Cleaner, Bon Ami

Powder (non-scratching glass
cleaning powder), GM Part No. 1050011. The windshield
is clean if beads do not form when you rinse it with water.
Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by wiping
vigorously with a cloth soaked in full
-strength windshield
washer solvent. Then rinse the blade with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply silicone
grease with a clean cloth at least every six months. During
very cold, damp weather more frequent application may be
required. (See ªRecommended Fluids and Lubricantsº in
the Maintenance Schedule booklet.)
Cleaning the Outside of Your Vehicle
The paint finish on your vehicle provides beauty, depth
of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle's finish is to
keep it clean by washing it often with lukewarm
or cold water.
Don't wash your vehicle in the direct rays of the sun.
Use a car washing soap. Don't use strong soaps or
chemical detergents. Be sure to rinse the vehicle well,
removing all soap residue completely. You can get
GM
-approved cleaning products from your dealer. (See
ªAppearance Care and Materialsº in the Index.) Don't
use cleaning agents that are petroleum based, or that
contain acid or abrasives. All cleaning agents should be
flushed promptly and not allowed to dry on the surface,
or they could stain. Dry the finish with a soft, clean
chamois or an all
-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.

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6-52
Cleaning Aluminum Wheels
Keep your wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After
rinsing thoroughly, dry with a soft clean towel. A wax
may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don't use strong soaps,
chemicals, abrasive polishes, abrasive cleaners, cleaners
with acid or abrasive cleaning brushes on them because
you could damage the surface. Do not use chrome polish
on any wheels other than chrome
-plated wheels.
Don't take your vehicle through an automatic car wash
that has silicon carbide tire cleaning brushes. These
brushes can also damage the surface of these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care to
wipe off any overspray or splash from all painted
surfaces on the body or wheels of the vehicle.
Petroleum
-based products may damage the paint
finish and tires.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti
-corrosion material to the parts repaired or
replaced to restore corrosion protection.

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7-5
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver or
passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.
Roadside Service
Cadillac's exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, when appropriate, a Cadillac trained dealer
technician who can provide on
-site service.

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7-6
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached by dialing
1
-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any
warranty
-covered situation and for a nominal charge
if the Cadillac is no longer under warranty. Roadside
Service is available only in the United States
and Canada.
Cadillac Owner Privileges
Roadside Service provides several Cadillac
Owner Privileges at ªno charge,º throughout
your 1999 Cadillac Warranty Period
-- 48 months/
50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:

Towing Service

Battery Jump Starting

Lock Out Assistance

Fuel Delivery

Flat Tire Change (Covers change only)

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7-7

Trip Interruption -- If your trip is interrupted due
to a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a
participating Cadillac dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1
-800-882-1112. An experienced Roadside
Service Advisor will assist you and request the
following information:

A description of the problem

Name, home address, home telephone number

Location of your Cadillac and number you are
calling from

The model year, Vehicle Identification Number
(VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1
-800-833-CMCC -- daily, 24 hours.

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7-11
REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1
-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343
-6004In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner's manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

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Tires 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Vinyl 6-48 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wheels 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Windshield and Wiper Blades 6-50 . . . . . . . . . . . . . . . . . . .
Wood Panels 6-49 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Climate Control System 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Clock, Setting the 3-7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Controls 3-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort Guides, Rear Safety Belts 1-34 . . . . . . . . . . . . . . . . .
Compact Disc
Care 3
-22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player 3-14, 3-16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Player Errors 3-15, 3-18 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compass, Electronic 2-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Compass, Rearview Mirror with 2-52 . . . . . . . . . . . . . . . . . . .
Console Storage 2-56, 2-57 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Console-Mounted CD Changer 3-16 . . . . . . . . . . . . . . . . . . . .
Control of a Vehicle 4-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convenience Net 2-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Convex Outside Mirror 2-56 . . . . . . . . . . . . . . . . . . . . . . . . . .
Coolant 6-24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heater, Engine 2-25 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovery Tank 5-12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling System 5-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Courtesy Transportation 7-8 . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cruise Control 2-44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cupholders 2-57, 2-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Customer Assistance for Text Telephone Users 7-3 . . . . . . . . .
Customer Assistance Information 7-1 . . . . . . . . . . . . . . . . . . .
Customer Satisfaction Procedure 7-2 . . . . . . . . . . . . . . . . . . . .
Damage, Finish 6-53 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Damage, Sheet Metal 6-52 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps 2-48 . . . . . . . . . . . . . . . . . . . . . . . . .
Daytime Running Lamps Indicator Light 2-81 . . . . . . . . . . . .
Dead Battery 5-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defects, Reporting Safety 7-10 . . . . . . . . . . . . . . . . . . . . . . . .
Defensive Driving 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogger, Rear Window 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . .
Defogging 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defrosting 3-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dolby Noise Reduction 3-11 . . . . . . . . . . . . . . . . . . . . . . . . . .
Dome Lamps 2-50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Door
Locks 2
-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Panel 2-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear 2-11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear Security Locks 2-6 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage Pocket 2-58 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driver Position 1-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Driving
City 4
-31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Defensive 4-2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Drunken 4-3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Freeway 4-32 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In a Blizzard 4-38 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In the Rain 4-28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Night 4-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Off-Road 4-14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Curves 4-9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
On Grades While Towing a Trailer 4-50 . . . . . . . . . . . . . . .