1999 CADILLAC DEVILLE location

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SELECT: When listening to the radio, press the up or
down arrow lever to tune to the next or previous preset
radio station. (If your vehicle is equipped with the
AM
-FM Stereo with Cassette Tape Player, factory
presets which have not been reprogrammed with your
stations will be ignored). When listening to a cassette
tape, the up or down arrow lever can be used to SEEK
forward and rearward through the tape. Pressing the up
or down arrow lever when listening to a CD will cause
the player to go to the next or previous selection. When
in Radio Data Systems (RDS) Program Type (PTY)
mode, the up or down arrow lever can be used to
perform a PTY preset seek. PSEEK will appear on the
display while the PTY preset seek is performed. The
radio will seek all of the PTYs stored in presets, except
for the PTY Any.
Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and go.
Weather Band (If Equipped)
Weather band is restricted to speech and the audio
quality is not as good as with the AM or FM bands.
Depending on location, the radio should receive one or
two channels.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.

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2. Find the jacking location from the diagrams above
and corresponding cutouts in the plastic molding.
3. Attach the wheel wrench to the jack. Turn the wheel
wrench counterclockwise to lower the jack lift head
until the jack fits under the car.

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CAUTION:
Getting under a vehicle when it is jacked up is
dangerous. If the vehicle slips off the jack, you
could be badly injured or killed. Never get under
a vehicle when it is supported only by a jack.
CAUTION:
Raising your vehicle with the jack improperly
positioned can damage the vehicle and even make
the vehicle fall. To help avoid personal injury and
vehicle damage, be sure to fit the jack lift head
into the proper location before raising
the vehicle.
4. Position the jack under the vehicle and raise the jack
lift head until it fits firmly into the notch in the
vehicle's frame nearest the flat tire.
Put the compact spare tire near you.
5. Raise the vehicle by turning the wheel wrench
clockwise. Raise the vehicle far enough off the
ground so that the flat tire can be removed and the
spare tire will fit on the wheel mounting surfaces.
6. Remove all wheel nuts and take off the flat tire.
7. Remove any rust or dirt
from the wheel bolts,
mounting surfaces and
spare wheel.

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When you open the hood, you'll see:
A. Battery
B. Engine Coolant Fill Location
C. Power Steering FluidD. Engine Oil Fill Location
E. Engine Oil Dipstick Location
F. Brake Master CylinderG. Transaxle Dipstick/Fluid
Fill Location
H. Engine Air Cleaner/Filter
I. Windshield Washer Fluid
Before closing the hood, be sure all filler caps are on properly. Then pull the hood down and close it firmly.

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When It's Time for New Tires
One way to tell when it's
time for new tires is to
check the treadwear
indicators, which will
appear when your tires have
only 1/16 inch (1.6 mm) or
less of tread remaining.
You need a new tire if any of the following statements
are true:

You can see the indicators at three or more places
around the tire.

You can see cord or fabric showing through the
tire's rubber.

The tread or sidewall is cracked, cut or snagged deep
enough to show cord or fabric.
The tire has a bump, bulge or split.

The tire has a puncture, cut or other damage that
can't be repaired well because of the size or location
of the damage.
Buying New Tires
To find out what kind and size of tires you need, look at
the Tire
-Loading Information label.
The tires installed on your vehicle when it was new had
a Tire Performance Criteria Specification (TPC Spec)
number on each tire's sidewall. When you get new tires,
get ones with that same TPC Spec number. That way
your vehicle will continue to have tires that are designed
to give proper endurance, handling, speed rating,
traction, ride and other things during normal service on
your vehicle. If your tires have an all
-season tread
design, the TPC number will be followed by an ªMSº
(for mud and snow).
If you ever replace your tires with those not having a
TPC Spec number, make sure they are the same size,
load range, speed rating and construction type (bias,
bias
-belted or radial) as your original tires.

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Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours a day, by
calling 1-800-458-8006. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage

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Customer Assistance Offices
Cadillac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Cadillac, the letter should be addressed to Cadillac's
Customer Assistance Center.
United States
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 436004
Pontiac, MI 48343-6004
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.
If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.

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Trip Interruption -- If your trip is interrupted due
to a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a 30 mile (50 km) radius of a
participating Cadillac dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1
-800-882-1112. An experienced Roadside
Service Advisor will assist you and request the
following information:

A description of the problem

Name, home address, home telephone number

Location of your Cadillac and number you are
calling from

The model year, Vehicle Identification Number
(VIN), mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1
-800-833-CMCC -- daily, 24 hours.