1998 OLDSMOBILE INTRIGUE phone

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right
to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where
you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE
is an out-of-court program
administered by the Better Business Bureau system
to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If
you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at
the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network 16
E. Judson Street
P.O.
Box 436006
Pontiac,
MI 48343-6006 In Canada, please
call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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ORDER TOLL FREE (NOTE: For Credit Card Holders Only)
1-800-782-4356
(Monday-Friday 8:OO AM - 6:OO PM EST) FAX Orders Only 1-31 3-865-5927
PUBLICATION FORM
NUMBER
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
service. If further information is needed, write to the address s q, own below or call
1-800-782-4356. Material cannot be returned for credit without packing slip with return
information within
30 days of delivery. On returns, a re-stocking fee may be applied
against the original order.
ITEM DESCRIPTION VEHICLE MODEL ‘ QTY. PRICE TOTAL
EACH*
NAME
I YEAR PRICE I
Service Manual I I 1998 I I $90.00 I
Car & Light Truck
Transmission Unit Repair 1998 $40.00
Owner’s Manual In Portfolio 1998
$1 5.00
Owner’s Manual Without Portfolio
1998 $1 0.00
S
H
I
P
T
0
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside
U.S.A. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER’S NAME) (ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(STATE)
(ZIP CODE)
DAYTIME TELEPHONE NO.
0 AREA CODE
GM-OLD-ORD98 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
Check or Money
Order payable to Helm, Inc. (USA funds
only - do not send cash.)
0 Mastercard
0 VISA
[7 Discover TOTAL MATERIAL
Michigan Purchasers
add 6% sales tax
U.S. Order Processing $5.00
Canadian Postage (See Note Below)
GRAND TOTAL
I
Account m] I Number:
Expiration
rl
Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
~
CUSTOMER SIGNATURE L
are to make checks payable in US. funds. To cover Canadian postage, add $11 50 plus the
Note to Canadian Customers: All listed prices are quoted
in U.S. funds. Canadian residents
US. order processing.
ProCarManuals.com

Clock. Setting the ................................ 3-9
Comfort Controls
................................ 3-2
Compact Disc Player
............................ 3-14
Compact Spare Tire
............................. 5-35
Compass Calibration
............................ 2-45
Compass Variance
.............................. 2-44
Control of a Vehicle
.............................. 4-6
Convenience Net
............................... 2-48
Convex Outside Mirror
.......................... 2-46
Coolant
....................................... 6-21
Adding
..................................... 6-23
Checking
................................... 6-23
Heater. Engine
............................... 2-18
HOW to Add
............................ 5.19. 5.21
RecoveryTank
............................... 5-19
To Use Engine Heater ......................... 2-19
Whattouse
................................. 6-22
Cooling System
................................ 5-17
Courtesy Lamps ................................ 2-40
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-35
Ending
...................................... 2-37
Increasing Speed While Using
................... 2-36
Light
....................................... 2-64
Passing Another Vehicle While Using
............. 2-37
ResumingaSetSpeed
......................... 2-36
Setting
..................................... 2-35
Cupholder, Center Console
....................... 2-47
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Information
................... 8-1
Customer Satisfaction Procedure
.................... 8-2
UsingonHills
............................... 2-37
Cupholder, Rear Console
......................... 2-47 Damage,
Finish
............................... 6-53
Damage. Sheet Metal
............................ 6-53
Daytime Running
Lamps ......................... 2-39
Defects. Reporting Safety
......................... 8-8
Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-9
Defogging
..................................... 3-4
Defrosting
..................................... 3-4
Delayed Illumination
............................ 2-41
Dimen ions. Vehicle
............................ 6-63
Dolby
B Noise Reduction 3-13. 3-17
DoorLocks
..................................... 2-4
Drive. Automatic Transaxle
....................... 2-22
DriverPosition
................................. 1-11
Driving Caught
In a Blizzard .......................... 4-27
DeadBattery
................................... 5-3
8 ..................
City ........................................ 4-20
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-21
InaBlizzard
................................. 4-27
IntheRain
.................................. 4-17
Night
...................................... 4-16
On Curves .................................. 4-11
On Grades While Towing a Trailer
............... 4-36
On
Hill and Mountain Roads .................... 4-23
On Snow or Ice
.............................. 4-26
Throughwater
............................... 4-19
WetRoads
.................................. 4-17
In
Foreign Countries
........................... 6-5
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