1998 Oldsmobile Cutlass phone

To help avoid hearing loss or darnage:
0 Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very
important to do
it properly. Added sound
equipment may interfere with the operation of
your vehicle’s engine, Delco Electronics radio
or
other systems, and even damage them. Your
vehicle’s systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your retailer and be sure to check Federal rules
covering mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored
in their
cases away from contaminants, direct sunlight and
extreme heat.
If they aren’t, they.may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLN to indicate
that you have used your tape player for
50 hours without
resetting the tape clean timer.
If this message appears on
the display, your cassette tape player needs to be
cleaned. It will
still play tapes, but you should clean it as
soon as possible to prevent damage to your tapes and
player.
If you notice a reduction in sound quality, try a
known good cassette to see
if it is the tape or the tape
player at fault.
If this other cassette has no improvement
in sound quality, clean the tape player.
The recommended cleaning method for your cassette
tape player is the use of a scrubbing action,
non-abrasive cleaning cassette with pads which scrub
the tape head as the hubs of the cleaner cassette
turn.
The recommended cleaning cassette is available through
your retail facility
(GM Part No. 12344789).
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Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device
in
your Oldsmobile: Buckle up. (See “Safety Belts” in
the Index.) Defensive driving really means “be ready
for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to be careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough
following distance. It’s the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front
of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate on the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this,
or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road.
If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast
rule about hydroplaning. The
best advice
is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. (See “Tires” in the Index.)
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Section 8' Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and
how to report any safety defects.
8-2 Customer Satisfaction Procedure
8-4 Customer Assistance for Text Telephone
(TTY) Users
Features
and Benefits
8-5 Oldsmobile Roadside Assistance Program
8-6 Canadian Roadside Assistance
8-6 Courtesy Transportation
8-7 GM Participation
in an Alternative Dispute
Resolution Program 8-8
Warranty Information
8-8 Reporting Safety Defects to the United
8-9 Reporting Safety Defects to the States Government
Canadian Government
8-9 Reporting Safety Defects to General Motors
8-9 Ordering Service and Owner Publications in Canada

For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top
left of the instrument panel and visible
through the windshield.)
Retail facility name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However, if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative Oldsmobile Customer Assistance Network 16
E. Judson Street
P.O. Box 436006
Pontiac, MI 48343-6006
In Canada, write to: Refer to your
Warranty and Owner Assistance Information
booklet for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and
who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Network. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH
8P7
8-4

Oldsmobile Roadside Assistance
Program Features and Benefits 24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance in the United States. Trained Customer
Assistance Representatives, on-call
to render assistance
to Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is fully staffed and operational
24 hours a day, 365 days a year.
The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days a year.
Courteous and capable Customer Assistance
Representatives
are on-call to provide you with
prompt assistance.
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information
on the Canadian Motor Vehicle Arbitration
Plan (CAMYAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its
participation in
this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle.
Our experience has shown that, if a
situation arises where you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court progrm
administered by the Better Business Bureau system
to
settle automotive disputes. This program is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number,
or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA
22203- 1804
Telephone: 1-800-955-5100
To file a claim, you will be asked
to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.

REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K1G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
16 E. Judson Street
P.O. Box 436006
Pontiac,
MI 48343-6006
i
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