1998 Oldsmobile Aurora phone

Oldsmobile Roadside Assistance
Program Features and Benefits
The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days a year.
Courteous and capable Customer Assistance
Representatives are on-call to provide you with
prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance in the United States. Trained Customer
Assistance Representatives, on-call to render assistance
to Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside Assistance number is fully staffed and operational
24 hours a day, 365 days a year.

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or
to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure
you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving
at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number,
or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5100
To file a claim, you will be asked to
p lrovide yl our name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature
of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.

REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1 G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
16
E. Judson Street
P.O. Box 436006
Pontiac, MI 48343-6006 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-9

ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further information is needed, write to the address s s, own below or call (NOTE: For Credit Card Holders Only)
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Onlv 1-31 3-865-5927 aaainst the oriainal order. " Y
PUBLICATION FORM
ITEM DESCRIPTION VEHICLE MODEL ~'
PRICE
NAME I YEAR
NUMBER TOTAL PRICE
EACH*
QTYs
11 I I
9
9,
Service Manual
Car
& Light Truck $90.00
1998
Transmission Unit Repair 1998 $40.00
Owner's Manual In Portfolio
$1 0.00 1998
Owner's Manual Without Portfolio
$1 5.00 1998
a
iG
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write to the above address for quotation.
HELM, INCORPORATED
P.O. Box 07130 Detroit, MI 48207
(CUSTOMER'S NAME)
(ATTENTION)
(STREET ADDRESS-NO P.O.
BOX NUMBERS)
(CITY) (STATE) (ZIP CODE)
DAYTIME TELEPHONE NO.
AREA CODE
3M-OLD-ORD98 *(P,rices
are subject to change without notice and without incurring
obhgation. Allow ample time for delivery.)
Check or Money
Order payable to Helm, Inc. (USA funds
only - do not send cash.)
0 Mastercard
0 VISA
n
TOTAL MATERIAL
Michigan Purchasers 1 add 6% sales tax
US. Order Processing ; $5.00-
Canadian Postage (See Note Below)
I GRANDTOTAL 1
1
J
liscover I I
Account
Number: [
Expiration
Date mo/yr: ma
Check here if your billing address is different from your shipping
address shown.
CUSTOMER SIGNATURE ~
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the US. order processing.

Battery Voltage Message ......................... 2-77
BBB Auto Line
................................. 8-7
Belt. Engine Accessory
.......................... 6-72
Better Business Bureau Mediation
................... 8-7
Blizzard
...................................... 4-27
Brake Adjustment
.................................. 6-30
Fluid
....................................... 6-28
Master Cylinder
.............................. 6-28
Parkmg
..................................... 2-27
PedalTravel
................................. 6-30
Replacing System Parts
........................ 6-3 1
System Warning Light
......................... 2-66
Trailer
...................................... 4-34
Transaxle Shift Interlock Check
.................. 7- 16
Wear
....................................... 6-30
Brakes. Anti-Lock
............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies
.......................... 4-10
Break-In. New Vehicle
.......................... 2- 19
Brightness Control
.............................. 2-45
BTSICheck
................................... 7-16
Bulb Replacement
.............................. 6-33
Exterior Front
................................ 6-33
Exterior Rear
................................ 6-38
Interior Lamps
............................... 6-42
Canadian Roadside Assistance
.................... 8-6
Capacities and Specifications
...................... 6-70
Carbon Monoxide
.......... 2- 15. 2.3 1.2.32.4.28. 4.34 Cassette
Deck Service
........................... 7-14
Cassette Tape Player
............................ 3-14
Care
....................................... 3-25
Errors
...................................... 3-14
Cellular Telephone
.............................. 2-55
Center Passenger Position ........................ 1-32
Central Door Unlocking System
.................... 2-5
Certification Label .............................. 4-30
Chains. Safety
................................. 4-34
Chains. Tire
................................... 6-50
Change Oil Soon Message
........................ 2-78
Changing a Flat Tire
............................. 5-24
Check Oil Level Warning
......................... 2-79
Checking Your Restraint Systems
.................. 1-51
Chemical Paint Spotting
.......................... 6-57
Child Restraints ................................ 1-37
Securing in a Rear Outside Seat Position
........... 1-42
Securing in the Center Rear Seat Position
.......... 1-44
Securing in the Right Front Seat Position
.......... 1-46
TopStrap
................................... 1-42
WheretoPut
................................ 1-41
Cigarette Lighter
............................... 2-54
Circuit Breakers and Fuses
....................... 6-61
Cleaner. Air
................................... 6-15
Cleaning Aluminum or Chrome Wheels
................... 6-56
Fabric
...................................... 6-52
Glass
....................................... 6-54
Inside of
Your Vehicle ......................... 6-51
Instrumentpanel
............................. 6-53
Leather
..................................... 6-53
9-2

Outside of Your Vehicle ........................ 6-55
Special Problems
............................. 6-52
Stains
...................................... 6-52
Tires
....................................... 6-56
Vinyl
....................................... 6-52
Wheels
..................................... 6-56
Windshield and Wiper Blades
................... 6-54
Climate Controls
................................ 3-2
Automatic Electronic
........................... 3-2
Right Front Passenger
......................... 3- 10
SteeringWheel
............................... 3-10
Clock. Setting the
............................... 3- 11
Comfort Controls ................................ 3-2
Compact Disc Care
............................. 3-26
Compact Disc Changer. Trunk Mounted
............. 3- 18
Compact Disc Changer Errors
................... 3- 19
Loading the Magazine
......................... 3- 18
Playing a Compact Disc
........................ 3-20
Compact Disc Player
............................ 3-16
Care
....................................... 3-26
Errors
...................................... 3-1 6
Compact Spare Tire
............................. 5-33
Control of
a Vehicle .............................. 4-5
ConvenienceNet
............................... 2-53
Convex Outside Mirror
.......................... 2-52
Coolant
....................................... 6-21
Heater. Engine
............................... 2-23
SurgeTank
.................................. 5-19
Cooling System
................................ 5- 17
Cornering Lamps ............................... 2-44
Courtesy Lamps
................................ 2-45 Courtesy
Transportation
........................... 8-6
Cruise Control
................................. 2-39
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Information
................... 8-1
Customer Satisfaction Procedure .................... 8-2
Damage. Finish
............................... 6-57
Damage. Sheet Metal
............................ 6-56
DateDisplay
................................... 2-80
Daytime Running Lamps
......................... 2-42
Dead Battery
................................... 5-3
Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-9
Defogging
..................................... 3-9
Defrosting
..................................... 3-9
Delayed Illumination
............................ 2-45
DelayedLocking
................................ 2-6
DIC
.......................................... 2-75
Dimensions. Vehicle
............................ 6-72
Distance to Destination
.......................... 2-79
Door Defects.
Reporting Safety
......................... 8-8
Dolby@ B Noise Reduction ....................... 3-15
Ajar Reminder
................................ 2-5
Central Unlocking System
....................... 2-5
Locks
....................................... 2-4
Memory Locks
........................... 2-5. 2-11
Drive Position. Automatic Transaxle
................ 2-26
Driver Information Center
........................ 2-75
DriverPosition
................................. 1-13
9-3