Page 317 of 356

Long Trip/Highway Maintenance Schedule
82,500 Miles (137 500 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Sewice.
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
(See footnote
#.)
rotation
pattern and additional information. (See footnote +.)
90,000 Miles (150 000 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Replace air cleaner filter.
An
Emission Control Service.
(See footnote
#.)
An Emission Control Service.
DATE
DATE
I MILEAGE ACTUAL I SERVICEDBY: I
0 Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket
for any damage. Replace parts as needed.
An Emission Control Service. (See footnote?.)
rotation pattern and additional information. (See footnote
+.)
(Also see footnote ++.)
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
7-27
Page 318 of 356

I Long Trip/Highway Maintenance Schedule I
97,500 Miles (162 500 km)
Change engine oil and filter (or every 12 months, whichever occurs first).
An Emission Control Service.
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
(See
footnote
#.)
rotation pattern and additional information. (See footnote +.)
100,000 Miles (166 000 km)
0 Inspect spark plug wires (except 2.4L Code T engine).
0 Replace spark plugs. An Emission Control Service.
0 Change automatic transaxle fluid and filter if the vehicle is mainly driven
An Emission Control Service.
under one or more of these conditions:
- In heavy city traffic where the outside temperature regularly reaches 90°F
- In hilly or mountainous terrain.
(32°C) or
higher.
I DATE I
+
MILEAGE ACTUAL SERVICED BY
DATE I
- When doing frequent trailer towing.
- Uses such as found in taxi, police or delivery service.
vyou do
not use your vehicle under any of these conditions, the fluid and
filter do not require changing.
7-28
Page 319 of 356
I Long Trip/Highway Maintenance Schedule
150,000 Miles (240 000 km)
0 Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See “Engine Coolant” in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.
I DATE
1
MILEAGE ACTUAL SERVICED BY
7-29
Page 334 of 356

For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This
is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However,
if you wish to write
Oldsmobile, address your inquiry to:
In
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.O. Box 30095
Lansing, MI 48909
Canada, write to: General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses
of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
8-4
Page 337 of 356

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to
a disagreement
regarding vehicle repairs
or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB AUTO
LINE is
an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature
of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-7
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