required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole
in it through which exhaust gases are leaking. Replacement
of the exhaust pipe in this case is required due to
functional failure.
Example:
A brake rotor has been worn to the point where it
measures less than the vehicle manufacturer's discard
specifications. Replacement of the rotor is required
because it does not meet design specifications.
Some conditions indicate that a service or part replacement
is suggested because the part is close to the end of its useful life
or addresses a customer's need, convenience or request. If a
customer's vehicle has one of these conditions, the procedure may be
only to suggest service.
Example:
An exhaust pipe is rusted, corroded or weak, but no leaks are
present. In this case, the exhaust pipe has not failed.
However, there is evidence that the pipe may need replacement
in the near future. Replacement of the pipe may be suggested
for the customer's convenience in avoiding a future problem.
Example:
The customer desires improved ride and/or handling,
but the vehicle's shocks or struts have not failed. In this
case, replacement may be suggested to satisfy the customer's
wishes. In this case, replacement of the shocks or struts may
not be sold as a requirement.
A customer, of course, has the choice of whether or not a
shop will service his or her vehicle. He or she may decide not to
follow some of your suggestions. When a repair is required, a MAP shop
must refuse partial service on that system if, in the judgment of the
service provider, proceeding with the work could create or continue an
unsafe condition. When a procedure states that required or suggested
repair or replacement is recommended, the customer must be informed of
the generally acceptable repair/replacement options whether or not
performed by the shop.
When presenting suggested repairs to the customer, you must
present the facts, allowing the customer to draw their own conclusions
and make an informed decision about how to proceed.
The following reasons may be used for required and suggested
services. These codes are shown in the "Code" column of the MAP
Uniform Inspection & Communications Standards that follow:
Reasons to Require Repair or Replacement
A - Part no longer performs intended purpose
B - Part does not meet a design specification (regardless of
performance)
C - Part is missing
NOTE: When a repair is required, the shop must refuse partial
service to the system in question, if the repair creates
or continues an unsafe condition.
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole in it
through which exhaust gases are leaking. Replacement of the
exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.
Some conditions indicate that a service or part replacement
is suggested because the part is close to the end of its useful life
or addresses a customer's need, convenience or request. If a
customer's vehicle has one of these conditions, the procedure may be
only to suggest service.
Example:
An exhaust pipe is rusted, corroded or weak, but no leaks are
present. In this case, the exhaust pipe has not failed.
However, there is evidence that the pipe may need replacement
in the near future. Replacement of the pipe may be suggested
for the customer's convenience in avoiding a future problem.
Example:
The customer desires improved ride and/or handling,
but the vehicle's shocks or struts have not failed. In this
case, replacement may be suggested to satisfy the customer's
wishes. In this case, replacement of the shocks or struts may
not be sold as a requirement.
A customer, of course, has the choice of whether or not a
shop will service his or her vehicle. He or she may decide not to
follow some of your suggestions. When a repair is required, a MAP shop
must refuse partial service on that system if, in the judgment of the
service provider, proceeding with the work could create or continue an
unsafe condition. When a procedure states that required or suggested
repair or replacement is recommended, the customer must be informed of
the generally acceptable repair/replacement options whether or not
performed by the shop.
When presenting suggested repairs to the customer, you must
present the facts, allowing the customer to draw their own conclusions
and make an informed decision about how to proceed.
The following reasons may be used for required and suggested
services. These codes are shown in the "Code" column of the MAP
Uniform Inspection & Communications Standards that follow:
Reasons to Require Repair or Replacement
A - Part no longer performs intended purpose
B - Part does not meet a design specification (regardless of
performance)
C - Part is missing
NOTE: When a repair is required, the shop must refuse partial
service to the system in question, if the repair creates
or continues an unsafe condition.
Reasons to Suggest Repair or Replacement
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Drive Shaft Boots (
4)
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Exhaust System (
3)
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Distributor Cap & Rotor (
7)
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REPLACE
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Engine Oil (
1)
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Engine Oil Filter (
2)
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Engine Coolant
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Automatic Transmission Fluid
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Rear Axle Oil
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Spark Plugs
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Timing Belt (
9)
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Ignition Cables (
8)
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Air Cleaner Filter
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(
1) - Change once a year or every 7,500 miles (12,000 KM).
(
2) - If mileage is less than 7,500 miles (12,000 KM) each year,
replace the oil filter at every oil change.
(
3) - Or inspect every 2 years.
(
4) - Or inspect every year.
(
5) - Or change every 2 years.
(
6) - Or lubricate grease every 2 years.
(
7) - Or inspect every 5 years.
(
8) - Or replace every 5 years.
(
9) - For California & Massachusettes, this maintenance is
recommended but not required.
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LUBRICATION SPECIFICATIONS
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Material Condition Specification
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Engine Oil Ambient Temperature Less Than SAE 5W-30
(
1) 0 F (-18 C) To 100 F (38 C)
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Ambient Temperature Above 0 F SAE 10W-30
(-18 C) To Over 100 F (38 C)
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Engine All 50/50 Mixture Of
Coolant Distilled Water &
Ethylene Glycol
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Manual All API Classification GL-4
Transmission SAE 75W-85W Or 75W-90
\b
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Automatic All "ATF DEXRON II" Or
Transmission Equivalent
\b
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Brake Fluid All DOT 3 Or DOT 4
\b
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Rear Axle All API Classification GL-5
Or Higher (
2)
FLUID CAPACITIES
\b
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Item Condition Specification (1)
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Engine Oil Oil Pan 4.5 Qts. (4.3L)
(
1) \b \
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Oil Filter 0.32 Qts. (0.3L)
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Oil Cooler 0.32 Qts. (0.3L)
\b
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(
1) - Capacities are recommended or calculated levels. Always use
dipstick to measure level.
\f
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120,000 MILE (200,000 KM) NORMAL SERVICE
120,000 MILE (200,000 KM) NORMAL SERVICE\
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VERIFY
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Last Major Service Was Performed
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SERVICE
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Ball Joints With Grease Nipple (
6)
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Propeller Shaft Joints (
6)
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INSPECT
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Fuel Hoses (
3)
\b
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Fuel System (Tank, Pipe Line, Connection & Fuel Tank Filler
Tube Cap) (
3)
\b
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Evaporative Emission Control System (Except Evaporative
Emission Canister) (
7)
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Drive Belt (For Generator, Water Pump, Power Steering Pump)
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Manual Transmission Oil
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Transfer Oil
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Disc Brake Pads (
4)
\b
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Brake Hoses (
4)
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Ball Joint & Steering Linkage Seals (
3)
\b
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Drive Shaft Boots (
4)
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Exhaust System (
3)
\b
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Distributor Cap & Rotor (
7)
\b
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REPLACE
\b
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Engine Oil (
1)
\b
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Engine Oil Filter (
2)
\b
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profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole in it
through which exhaust gases are leaking. Replacement of the
exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.
Removal
Raise and support vehicle. Remove wheel assembly. Remove hub
cap. Remove snap ring and shim. Remove drive flange. Remove brake
caliper and suspend with wire. On vehicles with ABS, remove ABS speed
sensor. On all models, remove lock washer. Remove lock nut using
Socket (MB990954). See Fig. 2. Remove front rotor and hub assembly.
Installation
To install, reverse removal procedure. Adjust wheel bearing
preload and check drive shaft endplay. See ADJUSTMENTS.
Fig. 2: Exploded View Of Hub Assembly (Montero Sport Shown, Montero
Similar)
Courtesy of Mitsubishi Motor Sales of America.
STEERING KNUCKLE
Removal
1) Raise and support vehicle. Remove wheel assembly. Remove
brake caliper. Remove axle hub assembly. See AXLE HUB ASSEMBLY under
REMOVAL & INSTALLATION . Remove brake dust cover from steering knuckle.
If equipped with ABS, remove ABS speed sensor.
2) On all models, disconnect tie rod end from steering
knuckle. Mark torsion bar adjusting nut for installation reference.
Loosen torsion bar anchor arm assembly adjusting nut. Loosen, but DO
NOT remove, ball joint-to-steering knuckle nuts.
3) Using Steering Linkage Puller (MB991406), separate ball
joints from steering knuckle. Detach upper and lower ball joints from
steering knuckle. Remove steering knuckle from axle shaft. Remove oil
profit organizations. MAP conducted pilot programs in twelve states
before announcing the program nationally in October, 1998. During the
pilots, participating repair shops demonstrated their adherence to the
Pledge and Standards and agreed to follow the UICS in communicating
the results of their inspection to their customers. To put some
"teeth" in the program, an accreditation requirement for shops was
initiated. The requirements are stringent, and a self-policing method
has been incorporated which includes the "mystery shopping" of
outlets.
We welcome you to join us as we continue our outreach... with
your support, both the automotive repair industry and your customers
will reap the benefits. Please visit MAP at our Internet site www.
motorist.org or contact us at:
1444 I Street, NW Suite 700
Washington, DC 20005
Phone (202) 712-9042 Fax (202) 216-9646
January 1999
MAP UNIFORM INSPECTION GENERAL GUIDELINES
OVERVIEW OF SERVICE REQUIREMENTS & SUGGESTIONS
It is MAP policy that all exhaust, brake, steering,
suspension, wheel alignment, drive-line, engine performance and
maintenance, and heating, ventilation and air conditioning, and
electrical services be offered and performed under the standards and
procedures specified in these sections.
Before any service is performed on a vehicle, an inspection
of the appropriate system must be performed. The results of this
inspection must be explained to the customer and documented on an
inspection form. The condition of the vehicle and its components will
indicate what services/part replacements may be "Required" or
"Suggested". In addition, suggestions may be made to satisfy the
requests expressed by the customer.
When a component is suggested or required to be repaired or
replaced, the decision to repair or replace must be made in the
customer's best interest, and at his or her choice given the options
available.
This section lists the various parts and conditions that
indicate a required or suggested service or part replacement.
Although this list is extensive, it is not fully inclusive. In
addition to this list, a technician may make a suggestion. However,
any suggestions must be based on substantial and informed experience,
or the vehicle manufacturer's recommended service interval and must be
documented.
Some conditions indicate that service or part replacement is
required because the part in question is no longer providing the
function for which it is intended, does not meet a vehicle
manufacturer's design specification or is missing.
Example:
An exhaust pipe has corroded severely and has a hole in it
through which exhaust gases are leaking. Replacement of the
exhaust pipe in this case is required due to functional
failure.
Example:
A brake rotor has been worn to the point where it measures
less than the vehicle manufacturer's discard specifications.
Replacement of the rotor is required because it does not meet
design specifications.