SECTION 7
276
REPORTING SAFETY DEFECTS
FOR U.S. OWNERS
Reporting safety defects for U.S. owners 276. . . . . . . . . . . . . . . . . . . . . . .
REPORTING SAFETY DEFECTS
FOR U.S. OWNERS
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to
notifying Toyota Motor Sales, U.S.A., Inc. (Toll free:
1 800 25 LEXUS).
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1 800 424 9393 (or 366 0123 in
Washington.D.C. area) or write to: NHTSA, U.S.
Department of Transportation, Washington. D.C.
20590. You can also obtain other information about
motor vehicle safety from the Hotline.
