Section 8 C.ustomer. Assistance Information
Here you -will Eind out how to contact Chevrolet if. you need assistance. This section also tells you how to obzain
st=.rv'ir=e publications: and how to report any safety defects,
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8-4.
8-5.
8-7
8-8
8-9
Customer S-atisfaction Procedure
Customm As.sis.taace
%or Text Telephone
(TTY) Users-
Chevrolet Roadside
Assistance Program
Canadian Ra-adside.A,ssistance.
Courtesy Transportation.
GM Participation in an Alternative Dispute
'Re-solution Program
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8.- 10
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8- 1.1
VVBsranty Information
Reporting Safety Defects to the United
States Government
Reporting
Safety .Defects to, the^
Canadian Government
Reporting Safety Defects
to- General Motors
Ordering Service and Owner Public-ations
in. Canada
ProCarManuals.com
REPORTING SAFETY DEFECTS ‘TO
THE CANADIAN GOVERNMENT
E yau live in Canada, and you believe that your vehicle
.has a safety defect,
you should immediately notify
Tra~ispoft Canacla, in :addit.ion to notifying General
Motors of Canada-Limited. You may mite to:
Transport Canada
Box 8880
Ottawa., 0nt.mi.p K.1G 3J2
REPORTING SAFETY .DEFECTS
TO GENERAL MOTORS
h. addition ti5 notifying iWTSA (or Transport Canada)
ina situation like this, we certainly hope you”ll notify
us. .Pl.J=ase call us at 1-800-222- 1020 or write:
Chevrolet.Motsr
Division
Chevfolet Customer .As%istance. C-enter
Troy,
MI 48007-7047
:E 0 e B.OX 7047
.In Canada, -please call u-s at- 1-800-263--3+777 (English)
or 1-80.0-263-7854 (Reach). Or,. write:
General MQtors of Canada.Limited.
Customer Corirmunication
Centfe, 163-005
1:908 Colonei S.m Drive
OsJnaw-a,
Ontario, L 1 H 897
Ordering Service .and Owner
.Publications. in
C-anada
-Service manuals, owner% tnmualsand other service
literatme .are ‘available
for purchase for &lI current and.
past mode1
General Motors.vehioles.
The toll-fiee. telephone number for ordering information
in.C.anada.is
[email protected].
ProCarManuals.com
