1998 CHEVROLET EXPRESS mileage

Downloaded from www.Manualslib.com manuals search engine Long Trip/Highway Maintenance Schedule -- Gasoline Engines
90,000 Miles (150 000 km) (Continued)
0 Vehicles With GVWR Above 8,500 lbs. Only: Inspect shields and underhood
insulation for damage
or looseness. Adjust or replace as required. This is a
Noise Emission Control Service. Applicable only to vehicles sold in the
United States.
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote
+.)
97,500 Miles (162 500 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Check axle fluid level and add fluid as needed. (See footnote **.)
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote
+.)
An Emission Control Service.
(See footnote #.)
100,000 Miles (166 000 km)
0 Inspect spark plug wires.
An Emission Control Service.
17 Replace spark plugs.
An Emission Control Service.
DATE I
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MILEAGE ACTUAL SERVICED BY:
I DATE I
MILEAGE
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Downloaded from www.Manualslib.com manuals search engine Long Tripmighway Maintenance Schedule -- Gasoline Engines I
0 Change automatic transmission fluid and filter if the vehicle’s GVWR is
over
8600 lbs. or if the vehicle is mainly driven under one or more of
these conditions:
- In heavy city traffic where the outside temperature regularly reaches 90 OF
- In hilly or mountainous terrain.
- When doing frequent trailer towing.
- Uses such as found in taxi, police or delivery service.
previously and, therefore, haven’t changed your automatic transmission fluid,
change both the fluid and filter.
An Emission Control Service.
(32°C) or higher.
0 If you haven’t used your vehicle under severe service conditions listed
0 Inspect Positive Crankcase Ventilation (PCV) valve.
150,000 Miles (240 000 km)
0 Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See “Engine Coolant” in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.
DATE I
I MILEAGE ACTUAL I SERVICEDBY: [

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
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0
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0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from
the vehicle registration or title, or the plate at
the top left
of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However, if you wish to write
Chevrolet, address your inquiry
to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, MI 48007-7047
In Canada, write to: General Motors
of Canada Limited
Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7 Refer
to your Warranty and Owner Assistance
Information booklet for addresses
of
GM Overseas offices.
When contacting Chevrolet, please remember that
your concern will likely be resolved in the dealership,
using the dealer’s facilities, equipment and personnel.
That is
why we suggest you follow Step One first if
you have a concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Chevrolet by dialing: 1-800-833-CHEV. (TTY users in
Canada can dial 1-800-263-3830.)
8-4

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your Chevrolet dealer
to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you
with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
0
0
0
0
0
0
0
Vehicle Identification Number (VIN)
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description
of problem Please refer
to the Roadside
Assistance brochure
inside your owner information portfolio for full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new
vehicle.
Our experience has shown that, if a situation
arises where
you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where
an impartial third party
can assist in arriving at a solution to
a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO LINE. BBB AUTO
LINE is
an out-of-court program
administered by the Better Business Bureau system
to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If
you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone:
1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature
of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-9