1998 CADILLAC CATERA phone

Downloaded from www.Manualslib.com manuals search engine Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile (50 km) radius, of a
participating Catera dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Catera dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1 112. An experienced Roadside
Service Advisor will assist you and request the
following information:
A description of the problem
0 Name, home address, home telephone number
Location of your Catera and number you are
The model year, Vehicle Identification Number (VIN),
calling
from
mileage and date of delivery
Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone
(TTY) in the Roadside Service Center.
Any customer who has access to a
(TTY) or a
conventional teletypewriter can communicate with
Cadillac
by dialing from the United States or Canada
1-800-833-CMCC
-- daily, 24 hours.

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Cadillac and your Catera dealer are committed
to making sure
you are completely satisfied with your
new vehicle. Our experience has shown that,
if a
situation arises where you feel your concern has not
been adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is
very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Cadillac voluntarily participates in BBB
AUTO LINE. BBB AUTO
LINE is an out-of-court program
administered by the Better Business Bureau system
to settle automotive disputes. This program is available
free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5
100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1 G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this,
we certainly hope you’ll notify
us. Please call us at 1-800-458-8006 or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O.
Box 436004
Pontiac, MI 48343-6004 In
Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further information is needed, write to the address s R own below or call (NOTE: For Credit Card Holders Only) Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without p\
acking slip with return
FAX Orders Onlv 1-31 3-865-5927 aaainst the orlama1 order. I Y
PUBLiCATlON FORM ITEM DESCRIPTION VEHICLE MODEL
PRICE
NAME I YEAR NUMBER TOTAL
EACH* QTY. ’ PRICE
It I
9
9
8
G
Service Manual
Car
& tight Truck $90.00
1998
Transmission Unit Repair 1998 $40.00
Owner’s Manual In Portfolio
$1
0.00 1998
Owner’s Manual Without Portfolio $1
5.00 1998
S
H
I
P
T
O
NOTE: Dealers and Companies please provide dealer or company name, an\
d also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside USA. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMERS NAME) (ATTENTION)
(STREET ADDRESS440
P.O. BOX NUMBERS)
(CITY) (STATE)
(ZIP CODE)
DAYTIME TELEPHONE NO. (
AREA CODE
GM-CAD-ORD98 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
T
1
TOTAL MATERIAL
Order payable to Michigan Purchasers
Helm, Inc. (USA funds add 6% sales tax only - do not send cash.) US. Order Processina
MasterCard
VISA -
u Discover
GRAND TOTAL
~~
Number:
Expiration
11 ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
I’ I
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in US. funds. To cover Canadian postage, add $1 1.50 plus the US. order processing.

Downloaded from www.Manualslib.com manuals search engine BBB Auto Line ................................ 7-1 1
Better Business Bureau Mediation
.................. 7-11
Blizzard
...................................... 4-26
Brake
Adjustment
.................................. 6-29
Fluid
....................................... 6-26
Master Cylinder
.............................. 6-26
Pad Wear Indicator Light
....................... 2-76
Parking
..................................... 2-24
Pedal Travel
................................. 6-29
Replacing System Parts
........................ 6-29
System Warning Light
......................... 2-65
To Shift Light
................................ 2-74
Transmission Shift Interlock
.................... 2-27
Wear
....................................... 6-28
Brakes,Anti -Lock
............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies
........................... 4-9
Break-In, New Vehicle
.......................... 2-16
Brightness Control
.............................. 2-45
BTSI
......................................... 2-27
Bulb Replacement
.............................. 6-30
Capacities and Specifications
.................... 6-63
CarbonMonoxide
.............................. 4-27
Care
of Your Cassette Tape Player .................. 3-28
Care
of Your Compact Disc Player ................. 3-30 Care
of
Your Compact Discs ...................... 3-30
Cassette Tape Player
Errors .................. 3.11. 3. 18
CD Adapter Kits ............................... 3-25
CD Changer
................................... 3-22
Center Console Storage Area
...................... 2-48
Bulb Replacement
............................. 6-35
Central Door Unlocking System
.................... 2-5
CertificationLabel
.............................. 4-29
Chains, Safety
................................. 4-34
Changing a Flat Tire
............................. 5-21
Charging System Indicator Light
................... 2-65
Check Engine Light
............................. 2-70
Check Oil Light
................................ 2-74
Checking Your Restraint Systems
.................. 1-56
Chemical Paint Spotting
.......................... 6-52
Child Restraints
................................ 1-43
Securing in a Rear Seat Position
................. 1-48
Securing in the Right Front Seat Position
.......... 1-51
Top Strap ................................... 1-48
Chrome Wheels, Cleaning
........................ 6-50
Cigarette Lighter
............................... 2-49
CellularTelephone
.............................. 2-50
Center High-Mounted Stoplamp,
Chains, Tire
................................... 6-45
Wheretoht
.........,...................... l-47
CHMSL ...................................... 6-35
Cleaner, Air
................................... 6-15

Downloaded from www.Manualslib.com manuals search engine Cleaning Aluminum or Chrome Wheels
................... 6-50
Exterior LampsLenses
........................ 6-49
Fabric
................................. 6.46. 6.47
Glass Surfaces
............................... 6-48
Inside of Your Vehicle
......................... 6-46
Interior Plastic Components
..................... 6-48
Leather
..................................... 6-47
Outside of Your Vehicle
........................ 6-49
Speakercovers
.............................. 6-48
Special Problems
............................. 6-47
Tires
....................................... 6-51
Top of the Instrument Panel
..................... 6-48
Vinyl
....................................... 6-47
Wheels
..................................... 6-50
Climate Control System
........................... 3-2
Clock. Setting the
................................ 3-9
Comfort Controls
................................ 3-2
Compact Disc Changer Errors
..................... 3-25
Console Shift Lever
............................. 2-25
ConsoleStorage
................................ 2-48
Control
of a Vehicle .............................. 4-6
ConvenienceNet
............................... 2-49
Convex Outside Mirror
.......................... 2-47
Coolant
....................................... 6-20
Adding
..................................... 6-23
Heater. Engine
............................... 2- 19
Outside
of the Windshield and Wiper Blades
....... 6-49
Checking
................................... 6-22 SurgeTank
................................... .. 5-14
WhattoUse
................................. 6-21
Cooling System
................................ 5-14
Cornering Lamps
............................... 2-43
Cruise Control
................................. 2-36
Cruise Control Light
............................ 2-74
Customer Assistance for Text Telephone (TTY) Users
.................................. 7-4
Customer Assistance Information
................... 7-1
Customer Satisfaction Procedure .................... 7-2
Damage. Finish
............................... 6-51
Damage. Sheet Metal
............................ 6-51
Daytime Running Lamps
......................... 2-41
DeadBattery
................................... 5-3
Defects. Reporting Safety
................... 7- 12. 7- 13
Defensive Driving
............................... 4-2
Defogger. Rear Window
.......................... 3-8
Defrosting
..................................... 3-8
Dimensions. Vehicle
............................ 6-64
Dolby B Noise Reduction
................... 3.12. 3.19
Door Central Unlocking System
....................... 2-5
Locks
....................................... 2-4
Drive Position. Automatic Transmission
............. 2-22
Driver Position
................................. 1-19
Driver’s Side Instrument Panel Fuse Block
........... 6-57
Driver’s Side Temperature Knob
.................... 3-2

Downloaded from www.Manualslib.com manuals search engine Service and Appearance Care ...................... 6-1
Service and Owner Publications
.............. 7- 13. 7. 14
Servicing
Your Air Bag-Equipped Vehicle ........... 1-35
Setting the Time
................................. 3-9
SheetMetalDamage
............................ 6-51
Shift Lever
.................................... 2-20
Shifting Automatic Transmission
....................... 2-20
Into PARK (P)
............................... 2-25
Out of PARK (P)
............................. 2-27
Shoulder Belt Height Adjuster
..................... 1-21
Signaling Turns
................................ 2-33
Skidding
...................................... 4- 14
Sound Equipment, Adding
........................ 3-28
Speaker Covers, Cleaning
........................ 6-48
Specifications and Capacities
...................... 6-63
Specifications, Engine
........................... 6-63
Speech Impaired, Customer Assistance
............... 7-4
Speedometer
................................... 2-63
Sport Mode Button
.............................. 2-23
SSS .......................................... 4-10
Starting
Your Engine ............................ 2-17
In Emergencies
............................... 4- 11
Tips
........................................ 4-10
Wheel Controls for Audio System
................ 3-26
Steam
................................... 5-12, 5-13
Steering
...................................... 4-10
Power
...................................... 4-10
Speedsensitive
.............................. 4-10
Wheel, Tilt
.................................. 2-33 Storage Area. Center Console
..................... 2-48
Storage Compartments
........................... 2-48
Sunroof ....................................... 2-51
Surge Tank, Coolant
............................. 5-14
Surge Tank Pressure Cap
......................... 6-23
Symbols, Vehicle
................................. vii
Sunvisors
.................................... 2-50
Tachometer
.................................. 2-63
Taillamp. Bulb Replacement
...................... 6-36
Telephone, Cellular
............................. 2-50
Temperature Knobs, Climate Control System
.......... 3-2
Theft-Deterrent
Alarm System .................... 2-13
Theft-Deterrent Feature, Radio
.................... 3-26
Theftlock'
.................................... 3-26
Third Gear, Automatic Transmission ................ 2-22
Third-Gear Start
................................ 2-23
Tilt Steering Wheel
............................. 2-33
Time, Setting the
................................. 3-9
Alignment and Balance
........................ 6-43
ChangingaFlat
.............................. 5-21
Inspection and Rotation
........................ 6-39
TapePlayerCare
............................... 3-28
Theft
......................................... 2-12
Thermostat
.................................... 6-23
Tires
......................................... 6-37
BuyingNew
................................. 6-41
Chains
..................................... 6-45
Cleaning
.................................... 6-51
Inflation
.................................... 6-38