We will provide the following services for
3 years/36,000 miles (60 000 km), at no expense to you:
Fuel delivery
Keys locked in vehicle
Tow to nearest dealership for warranty service
Change a flat tire
Jump starts
0 Courtesy Transportation -- See Pontiac Courtesy
Transportation section for details
We have quick, easy access to telephone numbers of the
following additional services depending on
your needs:
Hotels
0 Glass replacement
Rental vehicle or taxis
Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac’s comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations you might incur. For prompt and efficient assistance when calling,
please
provide the following information to give the advisor:
0 Location of vehicle
Telephone number of your location
0 Vehicle model, year and color
0 Mileage of vehicle
0 Vehicle Identification Number (VIN)
* Vehicle license plate number
Pontiac reserves the right to limit services
or
reimbursement to an owner or driver when in Pontiac’s
judgement the claims become excessive
in frequency or
type of occurrence.
While we hope that you never have the occasion to use
our service,
it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance
-- 1-800-ROADSIDE
or 1-800-762-3743.
8-7
We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the BBB at any time. The BBB will attempt
to resolve
the complaint serving as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to an impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about 40 days from the
time
you file a claim until a decision is made.
Some state laws may require you to use this program
before filing
a claim with a state-run arbitration program
or in the
courts. For further information, contact the
BBB at 1-800-955-5100 or the Pontiac Customer
Assistance Center at
1 -800-PM-CARES .
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO
THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or lcould cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or
366-0123 in
the Washington, D.C. area) or write to:
NHTSA, US. Department of Transportation
Washington,
D.C, 20590
You can also obtain other information about motor
vehicle safety
from the Hotline,
8-10
Section 9 Index
Accessory Plug ............................. 2-61
AirBag
....................................... 1-21
How Does it Restrain .......................... 1-25
How it Works ................................ 1-23
Location
.................................... 1-23
Readiness Light
......................... 1.22. 2.78
What Makes it Inflate
.......................... 1-24
What Will
You See After it Inflates ............... 1-25
When Should it Inflate
......................... 1-24
Aircleaner
.................................... 6-18
Air Conditioning
................................ 3-3
Air Conditioning Refrigerants ..................... 6-74
Air Control. Climate Control System ................. 3-2
Alarm. Content Theft-Deterrent ................... 2- 13
Alarm/PanicMode ............................... 2-7
Alignment and Balance. Tire
...................... 6-55
Aluminum Wheels. Cleaning
...................... 6-64
Antenna. Power
................................ 3-24
Antifreeze
..................................... 6-29
Anti-Lock Brake System Warning Light
................ 2-80. 4-7
Brakes
...................................... 4-7
Anti-Theft. Radio
.............................. 3- 19
Appearance Care ............................... 6-58
Servicing ................................... 1- 26 Appearance Care Materials
...... .......... 6-67
Arbitration Program
.............................. 8-9
Ashtrays ...................................... 2-59
Audio Controls. Steering Wheel Touch Control ....... 3-21
Audio Equipment. Adding ........................ 3-22
Audio Systems
.................................. 3-6
Automatic Overdrive ............................ 2-30
Automatic Transmission
Check
...................................... 7-45
Fluid
....................................... 6-22
Operation ................................... 2-28
Park Mechanism Check
........................ 7-47
Shifting ..................................... 2-28
Starting Your Engine .......................... 2-25
Axle. Limited-Slip Rear ......................... 2-36
Axle. Rear
.................................. 6-29
Battery ...................................... 6-40
Jump Starting ................................. 5-3
Warnings
................................ 5-3. 5-5
BBB Auto Line ................................. 8-9
Better Business Bureau Mediation ................... 8-9
Blizzard . . ... ................. 4-28
Replacement. Remote Keyless Entry ............... 2-9
Brake
Adjustment .................................. 6-39
Master Cylinder .............................. 6-36
Replacing System Parts
........................ 6-40
System Warning Light
......................... 2-79
Transmission Shift Interlock
.................... 2-40
Brakes, Anti-Lock
............................... 4-7
Braking
........................................ 4-6
Braking in Emergencies.
.......................... 4- 10
Break-In, New Vehicle .......................... 2-23
Brightness Control
.............................. 2-54
BTSI ......................................... 2-40
Bulb Replacement
.............................. 6-4 1
Fluid ....................................... 6-36
Parking
..................................... 2-37
PedalTravel
................................. 6-39
Trailer
...................................... 4-35
Wear
....................................... 6-38
BTSICheck
................................... 7-46
CalipedKnuckle Maintenance Inspections .......... 7-49
Canadian Roadside Assistance
...................... 8-8
Capacities and Specifications ...................... 6-73
Carbon Monoxide
.......... 2- 10.2-41.2-42.4-29. 4-35
Cassette Deck Service
........................... 7-44
Cassette Tape Player ............ ......... 3-7. 3-10
Errors .................................. 3-8. 3-12
CD Player Theft-Deterrent Feature ................. 3 - 19
Certification Label .............................. 4-30
Care
....................................... 3-23
Center High-Mounted Stoplamp Bulb Replacement
.... 6-44
Chains. Safety ................................. 4-35
Chains. Tire ................................... 6-57
Changing
a Flat Tire ............................. 5-26
Check Gauges Light
............................. 2-89
Checking Your Restraint Systems
.................. 1-41
Chemical Paint Spotting .......................... 6-66
Child Restraints'
................................ 1-32
Securing in a Rear Seat Position
................. 1-34
Securing
in the Right Front Seat Position .......... 1-36
Cigarette Lighter ............................... 2-59
Circuit Breakers and Fuses
....................... 6-69
Aluminum Wheels
............................ 4-64
Convertible Top .............................. 6-64
Glass
....................................... 6-61
Inside of Your Pontiac
......................... 6-58
Instrument Panel ............................. 6-61
Outside of Your Pontiac ........................ 6-63
Removable
Roof Panel ......................... 6-62
Special Problems ............................. 6'-59
Vinyl
....................................... 6-60
Windshield and Wiper Blades ................... 6-62
Climate Control System ........................... 3-2
Clock. Setting the ................................ 3-6
TopStrap ................................... l-33
WheretoPut ................................ 1-32
Cleaner. Air
................................... 6-18
Cleaning Fabric
...................................... 6-59
Leather ..................................... 6-60
Stains
...................................... 6-59
Tires ....................................... 6-65
Wheels ..................................... 6-64
9-2
Close-Out Panel ... .............. 2-58
Clutch. Hydraulic
. . ... ............ 6-28
Comfort Controls
............ ............. 3-2
Compact Disc Care
.................. .............. 3-23
Player Errors ................................ 3 - 15
Trunk Mounted Player ......................... 3-16
Compact Spare Tire
............................. 5-38
Content Theft-Deterrent
......................... 2- 13
AlarmRanicMode
............................. 2-7
Feature Customization ......................... 2- 17
Control
of a Vehicle .............................. 4-5
Convertible
Top ................................ 2-68
Convex Outside Mirror
.......................... 2-57
Coolant
....................................... 6-29
Bleed Valves ............................ 5-20, 5-24
Heater, Engine ............................... 2-27
Recovery Tank . . .......................... 5-17
Cooling System ................................ 5- 16
Courtesy Lamps
................................ 2-54
Courtesy Transportation
........................... 8-8
Cruise Control
................................. 2-47
Customer Assistance for Text Telephone Users ......... 8-5
Customer Assistance Information ................... 8- 1
Customer Satisfaction Procedure
.................... 8-3
Damage, Finish .............. .............. 6-65
Damage, Sheet Metal ............................ 6-65
Daytime Running Lamps ......................... 2-53
Dead Battery
................................... 5-3
Defects, Reporting Safety ........................ 8- 10
Player
...................................... 3-14
Defensive
Driving
.......... .............. 4-2
Defogger. Rear Window
.......................... 3-5
Defogging
..................................... 3-4
Defrosting ..................................... 3-4
Delayed Illumination ....................... 2- 18, 2-54
Dimensions, Vehicle
............................ 6-75
Dolby' B Noise Reduction ........................ 3-9
Door
Last Door Closed Locking Feature
........... 2-5, 2-19
Lockout Prevention
....................... 2-5, 2-19
Locks
....................................... 2-4
Downshifting .................................. 2-36
Driver Position
................................. 1-13
Driver's Door Alarm Delay/Shock Sensor Enable
..... 2-22
Driving
City
........................................ 4-20
Defensive
.................................... 4-2
Drunken
..................................... 4-2
Freeway .................................... 4-21
InaBlizzard
................................. 4-28
In Foreign Countries ........................... 6-5
IntheRain .................................. 4-17
Night ...................................... 4-15
On Curves .................................. 4-10
On Grades While Towing a Trailer ............... 4-37
On Hill
and Mountain Roads .................... 4-23
On Snow and Ice
............................. 4-26
Throughwater
............................... 4-19
WetRoads
.................................. 4-17
Winter
...................................... 4-25
With a Trailer
................................ 4-36
Drunken Driving
................................ 4-2
9-3
Electrical Equipment. Adding .......... 2.26.3.22. 6.68
Electrical System ............................... 6-68
Coolant Heater ............................... 2-27
Coolant Level Check .......................... 7-44
Coolant Temperature Gage
..................... 2-83
Identification ................................ 6-68
Overheating
................................. 5-14
RunningWhileParked
......................... 2-42
Specifications
................................ 6-73
Engine .................................. 6-10. 6-11
Coolant
..................................... 6-29
Exhaust
..................................... 2-41
FuseBlocks
................................. 6-70
OilLevelCheck
.............................. 7-44
StartingYour ................................ 2-25
Engineoil
.................................... 6-12
Adding
..................................... 6-14
Checking ................................... 6-13
Used ....................................... 6-18
Ethanol
........................................ 6-5
Additives ................................... 6-1'7
Pressure Gage
................................ 2-87
Whentochange
.............................. 6-17
Exhaust. Engine
................................ 2-4 1
Exit Lighting ............................. 2-18. 2-54
Exit Lightingmelayed Illumination ................. 2- 18
Express-Down Window .......................... 2-43
Fabric Cleaning ............................... 6-59
Fan Control. Climate Control System
................ 3-2
Feature Customization ........................... 2- 17
Exit Lighting ................................ 2-18
Last Door Closed Locking
...................... 2-19
Lockout Prevention
........................... 2-19
Remote Keyless
Entry Control Verification ......... 2-19
Theft-Deterrent Arming Method
................. 2-20
Theft-Deterrent Arming Verification
.............. 2-21
Fifth Gear. Manual Transmission
.............. 2-32. 2-34
Filling Your Tank
................................ 6-6
Filter. Engine Oil
............................... 6-17
Finishcare
.................................... 6-63
Finish Damage ................................. 6-65
First
Gear. Automatic Transmission ................ 2-31
First Gear. Manual Transmission .............. 2-32. 2-33
Flashers. Hazar'd Warning
......................... 5-2
Flat Tire. Changing ............................. 5-26
Fluids and Lubricants ............................ 7-50
Folding Rear Seatback ............................ 1-7
Foreign Countries. Fuel ........................... 6-5
Fourth Gear. Manual Transmission
............ 2-32. 2-34
Four-Way Manual Seat
........................... 1-3
Frontconsole .................................. 2-58
Delayed 11.lumination
Driver's
Door Alarm Delay/Shock Sensor Enable ... 2-22 2-18
..........................
Filter. Air ..................................... 6-20
FloorMats
.................................... 2-61
FogLamps
.................................... 2-53
French Language Manual 11
FrontTowing .................................. 5-10
Front Turn Signal Lamp Bulb Replacement .......... 6-43
.. ...........................
Fuel ................. ........... 6-3
Filling Your Tank .............................. 6-6
Gage ....................................... 2-89
In Foreign Countries ........................... 6-5
Fuses and Circuit Breakers ....................... 6-69 Headlamps
................................ 2-5 1
HighLow Beam Changer
...................... 2-45
On Reminder ................................ 2-51
Wiring
..................................... 6-69
Hearing Impaired. Customer Assistance .............. 8-5
High-Beam Headlamps 2-45
Highway Hypnosis
.............................. 4-23
Heating
........................................ 3-4
Engine
(khnt Temperature .................... 2-83 Hill and Mountain Roads ......................... 4-23
Engine oil Pra~re
........................... 2-87 Hitches. Trailer ................................. 4-35
..........................
Gages
Fuel
....................................... 2-89 Hood
GAWR
....................................... 4-30 Checking Things Under ......................... 6-8
Gear Positions. Automatic Transmission ............. 2-28 ......................................
Gear Positions. Manual Transmission 2-32.2-33. 2-34 Horn 2-43
Release 6-9
Graphic Equalizer
......................... 3-10? 3-14 Hydraulic Clutch System Check ................... 7-45
Gross Vehicle Weight Rating ...................... 4-30
Guide en Frangais
. . ' * all
..... .........................................
Glove Box .................................... 2-58 Hydraulic Clutch ............................... 6-28
Gross Axle Weight Rating
........................ 4-30 Hydroplaning .................................. 4-19
.. ....................
GVWR ................................ .. 4-30 Ignition Switch ................................ 2-23
Inflation. Tire
.................................. 6-50
Inside Daymight Rearview Mirror
................. 2-56
Halogen Bulbs .......... ............ 6-41 Inspections .................................... 7-48
Hatch
........................................ 2-10 Brakesystem ................................ 7-48
Hatch Release .................................. 2- 11 Caliper/Knuckle .............................. 7-49
Hatch Release. Remote .......................... 2- 11 Exhaust Systems ............................. 7-48
Hazard Warning Flashers .......................... 5-2 Radiator and Heater Hose ...................... 7-48
Head Restraints
................................. 1-6 RearAxle 7-48
Headlamp
Bulb Replacement ...................... 6-4 1 Steering .................................... 7-48
Headlamp
Doors ............................... 2-52 Suspension .................................. 7-48
Throttle Linkage .............................. 7-48
...................................
9-5
Instrument Panel ............................... 2-74
Brightness Control
............................ 2-54
Cleaning
.................................... 6-61
Cluster ..................................... 2-76
Interior
Lamps ................................. 2-54
Jack. Tire
.................................... 5-29
JumpStarting
................................... 5-3
Key Lock Cylinders Service ..................... 7-45
Key Rele'ase Button ............................. 2-'24
Keys .......................................... 2-2
Labels
Certification
................................. 4-30
Service Parts Identification ..................... 6-68
Tire-Loading Information
...................... 4-30
Vehicle Identification Number ................... 6-68
Lamps ........................................ 2-51
Courtesy .................................... 2-54
Interior
..................................... 2-54
OnReminder
................................ 2-51
Last Door Closed Locking Feature ............. 2-52- 19
Last Door Closed LockingLockout Prevention ....... 2- 19
Latches, Front Seatback ........................... 1-6
Leaving Your Vehicle ............................. 2-5
Leaving Your Vehicle with the Engine Running ....... 2-39
Lighter ....................................... 2-59
Lights
Air Bag Readiness ....................... 1-22. 2.78
Anti-Lock Brake System
Warning ............ 2.80. 4.7
Brake System Warning ......................... 2-79
Low Coolant ................................. 2-83
Low Traction ............................ 2-82. 4-9
Safety Belt Reminder
...................... 1-8. 2-78
Service Engine Soon .......................... 2-84
Traction Control System Warning
............ 2-8 1. 4-9
Limited-Slip Differential. Rear Axle ................ 6-29
Loading Your Vehicle
........................... 4-30
Lockout Prevention ......................... 2-5, 2-19
CheckGauges
............................... 2-89
LowOil .................................... 2-88
Locks ......................................... 2-4
CyIinders
................................... 7-45
Door ........................................ 2-4
Key Lock Cylinder Service ..................... 7-45
Power Door .................................. 2-5
Steering Column Lock Check ................... 7-47
Low Coolant Light .............................. 2-83
Low Oil Light ................................. 2-88
Low Traction Light ......................... 2-82. 4-9
Lubricants and Fluids ............................ 7-50
Lubrication Service. Body ........................ 7-45
Lumbar Controls ................................ 1-4
Main Fuse Block .............................. 6-70
Maintenance. Normal Replacem'ent Parts ............ 6-75
Maintenance
Record ............................ 7-52
............ 94