1997 OLDSMOBILE CUTLASS phone

To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle’s engine, Delco radio or other
systems, and even damage them. Your
vehicle’s systems may interfere with the
operation
of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your retailer and be sure to check Federal rules
covering mobile radio and telephone units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight and
extreme heat. If they aren’t, they may not operate
properly or may cause failure
of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLN to indicate
that you have used your tape player for
50 hours without
resetting the tape clean timer.
If this message appears on
the display, your cassette tape player needs to be cleaned. It will still play tapes, but you should clean it as
soon as possible to prevent damage to your tapes and
player.
If you notice a reduction in sound quality, try a
known good cassette to see
if it is the tape or the tape
player at fault.
If this other cassette has no improvement
in sound quality, clean the tape player.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or
if the pressure in one or
more is low. It can happen
if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when
it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
0 Turn on your low-beam headlamps -- not just your
parking laps
-- to help make you more visible to others.
0 Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
“Tires” in the Index.)
Have good tires with proper tread depth: (See
4-18
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Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and
how to report any safety defects.
8-2
8-4
8-5
8-6
8-7
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program 8-8
8-8
8-9
8-9
8-9 Warranty Information
Reporting Safety Defects to
the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0 Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration
or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0 Retail facility name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However,
if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative Oldsmobile Central Office
920 Townsend Street
P.O. Box 30095
Lansing,
MI 48909
In Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre, 163-005 1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7 Refer to your Warranty and Owner Assistance
Information booklet
for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS.
(TTY users in Canada can dial
1-800-263-3830.)
8-4
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the
District of Columbia. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are committed to making sure you are completely satisfied
with your new vehicle.
Our experience has shown that, if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB AUTO LINE
is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program
is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5100
To file a claim, you will be asked
to provide your name
and address,
your Vehicle Identification Number (VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-7
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REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KlG 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O.
Box 30095
Lansing, MI 48909 In Canada, please
call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors
of Canada Limited
Customer Communication Centre 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General
Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-9
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Compact Disc Player ............................ 3-14
Compact Spare Tire
............................. 5-32
Control of a Vehicle
.............................. 4-6
Convenience Net
............................... 2-43
Convex Outside Mirror
.......................... 2-40
Coolant
....................................... 6- 16
Adding
..................................... 6-19
Checking
................................... 6-18
Heater. Engine
............................... 2- 15
SurgeTank .................................. 5-14
Surge Tank Pressure Cap
....................... 6- 19
Whattouse
................................. 6-17
Cooling System
................................ 5-14
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-32
CruiseLight
................................... 2-60
Cupholder, Center Console
....................... 2-42
Cupholder, Instrument Panel
...................... 2-42
Cupholder, Rear Seat
............................ 2-42
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8-2
Damage. Finish
............................... 6-47
Damage. Sheet Metal
............................ 6-47
Daytime Running Lamps
......................... 2-36
Dead Battery
................................... 5-3
Defects. Reporting Safety
......................... 8-8
Defensive Driving ............................... 4-2
Defogger. Rear Window
.......................... 3-5 Defogging
..................................... 3-4
Dimensions. Vehicle
............................ 6-58
Dolby' B Noise Reduction
.................. 3.12. 3.17
Dome Lamp
................................... 2-38
Dome Lamp Bulb Replacement
.................... 6-31
DoorLocks
..................................... 2-4
Drive. Automatic Transaxle
....................... 2-19
DriverPosition
................................. 1-12
Driving City
........................................ 4-19
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Freeway
.................................... 4-20
InaBlizzard
................................. 4-26
In Foreign Countries
........................... 6-5
IntheRain .................................. 4-16
Night
...................................... 4-14
OnCurves
................................... 4-9
On Grades While Towing a Trailer ............... 4-38
On Hill and Mountain Roads
.................... 4-22
On Snow and Ice
............................. 4-25
Throughwater
............................... 4-18
WetRoads
.................................. 4-16
Winter
...................................... 4-24
With a Trailer
................................ 4-36
DrunkenDriving
................................ 4-3
Electrical Equipment. Adding
.......... 2-15. 3-20. 6-50
Electrical System
............................... 6-50
9-3
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