1997 Mercury Grand Marquis maintenance

267
*
[HS04300( ALL)05/96]
To review your case properly, the Board needs
the following information:
*
[HS04400( ALL)05/96]
q
legible copies of all documents and
maintenance or repair orders relevant to the
case
*
[HS04500( ALL)05/96]
q
the year, make, model, and Vehicle
Identification Number (VIN) listed on your
vehicle ownership license
*
[HS04600( ALL)05/96]
q
the date of repair(s) and mileage at the time
of occurrence(s)
*
[HS04700( ALL)05/96]
q
the current mileage
*
[HS04800( ALL)05/96]
q
the name of the dealer who sold or serviced
the vehicle
*
[HS04900( ALL)05/96]
q
a brief description of your unresolved concern
*
[HS05000( ALL)05/96]
q
a brief summary of the action taken with the
dealer and Ford Motor Company
*
[HS05100( ALL)05/96]
q
the names (if known) of all the people you
contacted at the dealership
*
[HS05200( ALL)05/96]
q
a description of the action you expect to
resolve your concern
*
[HS05300( ALL)05/96]
Should your case NOT qualify for review, a
letter of explanation will be mailed to you.
*
[HS05401( ALL)05/96]
Oral presentations
*
[HS05501( ALL)05/96]
If the involved vehicle is within 36 months and
36,000 miles of the warranty start date, you have
the right to make an oral presentation before the
Board. Indicate your choice to do so on the
application. Oral presentations may also be
requested by the Board.
File:14rchsg.ex
Update:Tue Jun 11 14:01:53 1996

296 Index
Appeals (see Dispute settlement board) . . 264
Ashtray(s)................ 85
Assistance (see Customer assistance).... 261
Audio system (see Electronic
sound system)............. 45
Autolamp system (see Headlamps)..... 81
Automatic transmission
driving an automatic overdrive..... 164
fluid, adding............. 225
fluid, checking............ 224
fluid, refill capacities......... 254
fluid, specification........... 255
Axle
refill capacities............ 254
traction lok.............. 161
B
Basic vehicle warranty........... 4
Battery................. 226
acid, treating emergencies....... 198
battery saver............. 113
charging system warning light.... 13,26
disconnecting...........202, 227
how to service............ 226
jumping a disabled battery....... 198
maintenance-free........... 226
proper disposal, recycling....... 227
replacement, specifications....... 253
servicing............... 226
voltage gauge.............. 13
when storing your vehicle....... 257
Brake fluid............... 214
brake warning light......... 10,42
checking and adding......... 214
description.............. 214
specifications...........214, 255
File:rcixg.ex
Update:Wed Jun 19 14:48:02 1996

308 Index
Lug nuts................ 190
standard............... 192
tightening sequence.......... 195
M
Maintenance schedule and record
(see separate Maintenance Schedule
and Record booklet)........... 3
Maintenance (see Servicing)....... 205
Master cylinder, brakes......... 214
Message center
door ajar................ 39
english/metric button.......... 32
low washer fluid............ 39
reset button.............. 32
select button.............. 32
trunk ajar............... 40
Mirrors.................. 99
automatic dimming rearview mirror . . 100
rearview................ 99
side view mirrors............ 99
side view mirrors (power)....... 106
vanity mirror, illuminated....... 102
Motorcraft parts............. 253
N
New vehicle break-in........... 6
O
Octane rating.............. 236
Odometer............... 19,31
description............. 19,31
trip odometer.............. 19
Oil filter..............213, 253
Oil (see Engine oil)........... 211
Oil viscosity.............. 211
File:rcixg.ex
Update:Wed Jun 19 14:48:02 1996

310 Index
Refill capacities for fluids........ 254
Relays................. 175
Remote control, trunk........... 87
Remote entry system........... 114
locking/unlocking doors........ 114
opening the trunk........... 114
panic alarm.............. 115
replacement/additional transmitters . . . 116
replacing the batteries......... 116
Restraints, safety (see Safety restraints)
adult................. 123
child................. 138
head................. 119
infant................ 138
Reverse................. 167
Roadside assistance........... 261
Roadside emergencies.......... 175
Rotating the tires............ 229
S
Safe driving tips............. 172
Safety belts (see Safety restraints)..... 123
Safety information relating to
automotive fuels........... 237
Safety restraints
adjusting the safety belts....125, 128, 131
automatic locking mode........ 127
automatic locking mode (retractor) . . . 127
cleaning the safety belts........ 250
extension assembly.......... 132
for adults.............. 123
for children.............. 138
for infants.............. 138
for pregnant women.......... 123
head................. 119
lap and shoulder belts......... 125
maintenance............. 133
proper use.............. 123
File:rcixg.ex
Update:Wed Jun 19 14:48:02 1996

312 Index
Specification chart, lubricants....... 255
Speed control, turning off......... 96
Speedometer............. 19,30
Starting your vehicle
preparing to start your vehicle..... 151
starting a cold engine......... 152
starting after a collision........ 185
starting a warm engine........ 153
starting your vehicle if the battery
is disabled............. 198
Steering, power............. 162
Steering wheel
horn.................. 94
locking................. 87
tilting................. 95
Storing your vehicle........... 256
Sun visor................ 102
Supplemental air bag readiness light . . 13, 25
Supplemental Restraint System (SRS) . . . 133
T
Tail lamps
bulb replacement........... 244
cleaning............... 249
Temperature control (see Climate control) . . 67
Tilt steering wheel............. 95
Tires.................. 228
changing............... 187
checking the pressure......... 228
cleaning............... 252
inspection and maintenance...... 228
replacing............... 230
rotating............... 229
snow tires and chains......... 233
spare tire............... 189
storing your vehicle.......... 258
tire grades.............. 230
treadwear.............. 231
wear bands.............. 230
File:rcixg.ex
Update:Wed Jun 19 14:48:02 1996

314 Index
Vehicle storage............. 256
Ventilating your vehicle
(see Climate control).......... 67
Viscosity (see Engine oil)......... 211
Visor (see Sun visor)........... 102
Voltmeter (see Battery voltage gauge) . . 13, 26
W
Warm engine, starting.......... 153
Warning chimes
key in ignition............. 88
safety belt............. 12,24
Warning lights (see Lights)......... 8
Warranties................ 4
basic.................. 4
Canada................. 4
radio.................. 65
Warranty Information Booklet....... 4
Washer fluid............... 91
reservoir............... 216
warning light.............. 39
windshield.............. 216
Weight limits (GAWR, GVWR)...... 169
Wheel dollies (see Towing)........ 203
Wheels
cleaning............... 252
covers..............190, 196
inspection and maintenance...... 228
lug nuts............... 190
File:rcixg.ex
Update:Wed Jun 19 14:48:02 1996