1997 FORD AEROSTAR phone

3 %
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[II01090(ALL)01/96]
Canadian Owners Ð French Version
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[II01100(ALL)01/96]
French Owner Guides can be obtained from your
dealer or by writing to Ford Motor Company of
Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
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[II02400(ALL)01/96]
Your Maintenance Schedule and
Record Booklet
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[II02500(ALL)03/96]
TheMaintenance Schedulebooklet lists the
services that are most important for keeping
your vehicle in good condition. A record log is
also provided to help you keep track of all
services performed.
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[II02600(ALL)01/96]
About the Warranties
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[II02700(ALL)01/96]
Your vehicle is covered by three types of
warranties:Basic Vehicle Warranty,Extended
Warrantieson certain parts, andEmissions
Warranties.
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[II03100(ALL)01/96]
Read yourWarranty Information Bookletcarefully
to find out about your vehicle's warranties and
your basic rights and responsibilities.
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[II03250(ALL)03/96]
If you lose yourWarranty Information Booklet,you
can get a new one free of charge. Contact any
Ford or Lincoln-Mercury dealer, or refer to the
addresses and phone numbers on the first page
of this Owner's Guide.
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[II04000(ALL)05/96]
Ford Extended Service Plan
[II04100(ALL)06/96]
More Protection for Your Vehicle
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[II04200(ALL)05/96]
You can get more protection for your new car or
light truck by purchasing a Ford Extended
Service Plan (Ford ESP). Ford ESP is the only
extended service program with the Ford name
on it and the only service contract backed by
Ford Motor Company.
File:02cpiia.ex
Update:Fri Jun 7 14:22:57 1996

54
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[AS07730(ALL)08/95]
Rear Seat Radio Controls
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[AS07735(ALL)08/95]
Using the Rear Seat Radio Controls
[AS07740(ALL)05/96]
Rear seat radio controls are available on some
Aerostar models.
[AS07745(ALL)08/95]
The rear seat radio controls are located behind
the driver on the left hand side of the vehicle.
These controls duplicate several radio functions
of the radio and allow the use of headphones in
the vehicle.
[AS07750(ALL)10/95]
one third page art:0060647-B
Rear seat radio controls
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[AS07755(ALL)06/95]
How to turn the rear seat radio controls on
and off
[AS07760(ALL)08/95]
Press memory preset buttons ª1º and ª3º
simultaneously on the face of your radio to turn
the rear seat radio controls on. A headphones
symbol (j) will appear in the display when the
rear seat controls are on. Press ª1º and ª3º
simultaneously again to turn the rear seat radio
controls off.
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[AS07765(ALL)03/96]
How to adjust the volume
[AS07770(ALL)08/95]
Press the right (+) side of the ªVOLUMEº rocker
switch to increase volume; and push the left (S)
side to decrease the volume of the rear speakers.
File:04cpasa.ex
Update:Fri Jun 7 14:24:14 1996

56
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[AS07850(ALL)06/95]
Using headphones with the rear seat
controls
[AS07855(ALL)03/96]
Two 3.5 mm headphone jacks have been
provided on the rear seat controls. Plug
headphone(s) into the provided jack(s) to
operate.
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[AS07860(ALL)04/96]
Common Radio Reception
Conditions
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[AS07865(ALL)05/96]
Several conditions prevent FM reception from
being completely clear and noise-free, such as
the following:
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[AS07870(ALL)05/96]
1. Distance/Strength
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[AS07875(ALL)05/96]
The strength of the FM signal is directly related
to the distance the signal must travel. The
listenable range of an average FM signal is
approximately 25 miles (40 kilometers). Beyond
this distance, the radio is operating in a fringe
area and the signal becomes weaker.
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[AS07880(ALL)08/95]
NOTE: Always make sure your antenna
(whether you have a power antenna or
a manually adjustable antenna) is fully
extended to its maximum length for
proper reception. If your antenna is not
fully extended, you may experience
signal loss while traveling in fringe
reception areas.
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[AS07885(ALL)05/96]
2. Terrain
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[AS07890(ALL)05/96]
The terrain (hilly, mountainous, tall buildings) of
the area over which the signal travels may
prevent the FM signal from being noise-free.
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[AS07895(ALL)05/96]
If there is a building or large structure between
the antenna and station, some of the signal
ªbendsº around the building, but certain spots
receive almost no signal. Moving out of the
File:04cpasa.ex
Update:Fri Jun 7 14:24:14 1996

289 [MC99959(ALL)01/96]
fourteen pica chart:0095005-A
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[MC99961(ALL)05/96]
NOTE: When adding accessories, equipment,
passengers, and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR, GAWR as shown
on the Safety Compliance Certification
Label). Consult your dealer for specific
weight information.
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[MC99962(ALL)05/96]
NOTE: The Federal Communications
Commission (FCC) or the Canadian
Radio Telecommunications Commission
(CRTC) regulates the use of mobile
communications systems Ð such as
two-way radios, telephones, and theft
alarms Ð that are equipped with radio
transmitters. Any such equipment
installed in your vehicle should comply
with FCC or CRTC regulations and
should be installed only by a qualified
technician.
File:11cpmca.ex
Update:Fri Jun 7 14:30:56 1996

305
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[HS01000(ALL)03/95]
If you are away from home when your vehicle
needs to be serviced, or if you need more help
than the dealer gave you, contact the Ford
Customer Assistance Center to find an
authorized dealership that may be able to help.
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[HS01120(ALL)03/95]
one inch art:0060100-E
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[HS01130(ALL)05/96]
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
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[HS01140(ALL)04/95]
one inch art:0060101-C
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[HS01200(ALL)04/95]
To process your request, the Ford Customer
Assistance Center needs the following
information:
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[HS01300(ALL)05/96]
q
your telephone number (both business and
home)
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[HS01400(ALL)05/96]
q
the name of the dealer and the city where the
dealership is located
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[HS01500(ALL)05/96]
q
the year and make of your vehicle
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[HS01550(ALL)05/96]
q
the date purchased
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[HS01600(ALL)05/96]
q
the current mileage on your vehicle
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[HS01700(ALL)05/96]
q
your Vehicle Identification Number (VIN)
File:14cphsa.ex
Update:Thu Jun 6 14:45:58 1996

308
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[HS05800(ALL)05/96]
What the Board needs
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[HS05900(ALL)05/96]
To have your case reviewed you must complete
the application in the DSB brochure and mail it
to the address provided on the application form.
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[HS06000(ALL)05/96]
Your application is reviewed and, if it is
determined to be eligible, you will receive an
acknowledgment indicating:
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[HS06100(ALL)05/96]
q
the file number assigned to your application
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[HS06200(ALL)05/96]
q
the toll-free phone number of the DSB's
independent administrator
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[HS06300(ALL)05/96]
Your dealership and a Ford Motor Company
representative are asked to submit statements at
this time.
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[HS06400(ALL)05/96]
To review your case properly, the Board needs
the following information:
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[HS06500(ALL)05/96]
q
legible copies of all documents and
maintenance or repair orders relevant to the
case
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[HS06600(ALL)05/96]
q
the year, make, model, and Vehicle
Identification Number (VIN) listed on your
vehicle ownership license
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[HS06700(ALL)05/96]
q
the date of repair(s) and mileage at the time
of occurrence(s)
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[HS06800(ALL)05/96]
q
the current mileage
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[HS06900(ALL)05/96]
q
the name of the dealer who sold or serviced
the vehicle
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[HS07000(ALL)05/96]
q
a brief description of your unresolved concern
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[HS07100(ALL)05/96]
q
a brief summary of the action taken with the
dealer and Ford Motor Company
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[HS07200(ALL)05/96]
q
the names (if known) of all the people you
contacted at the dealership
File:14cphsa.ex
Update:Thu Jun 6 14:45:58 1996

259 [AC00800(ALL)06/95]
ten pica chart:0095005-A
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[AC01900(ALL)01/95]
NOTE: When adding accessories, equipment,
passengers, and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR, GAWR as shown
on the Safety Compliance Certification
Label). Consult your dealer for specific
weight information.
*
[AC02000(ALL)05/95]
NOTE: The Federal Communications
Commission (FCC) or the Canadian
Radio Telecommunications Commission
(CRTC) regulates the use of mobile
communications systems Ð such as
two-way radios, telephones, and theft
alarms Ð that are equipped with radio
transmitters. Any such equipment
installed in your vehicle should comply
with FCC or CRTC regulations and
should be installed only by a qualified
technician.
File:14cpaca.ex
Update:Tue Aug 29 17:52:30 1995