Page 416 of 433

Downloaded from www.Manualslib.com manuals search engine GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer
to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Chevrolet and your Chevrolet dealer
are committed
to making sure you are completely satisfied with your new
vehicle. Our experience has shown that,
if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone:
1-800-955-5 100
'To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-9
Page 418 of 433

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11
Page 424 of 433

Downloaded from www.Manualslib.com manuals search engine Clock. Setting the ............................... 3- 1 1
Comfort Controls ................................ 3-2
Comfort Guides. Rear Safety Belts
................. 1-45
Compact Disc Care
............................. 3-30
Compact Disc Player
....................... 3.20. 3.24
Compact Disc Player Errors
.................. 3.22. 3.24
Compass. Electronic
............................ 2-44
Compass. Rearview Mirror with
................... 2-44
Composite Headlamps
........................... 6-38
Console Storage
................................ 2-5 1
Control of a Vehicle .............................. 4-6
ConvenienceNet
............................... 2-54
Convex Outside Mirror
.......................... 2-47
Coolant
....................................... 6-26
Heater. Engine
............................... 2- 15
RecoveryTank
............................... 5-15
Cooling System
................................ 5- 13
Courtesy Transportation
........................... 8-8
Cruise Control ................................. 2-37
Cupholders
.......................... 2-50.2-51. 2-52
Customer Assistance for Text Telephone Users
......... 8-4
Customer Assistance Information
................... 8-3
Customer Satisfaction Procedure
.................... 8-2
Damage. Finish
............................... 6-59
Damage. Sheet Metal
............................ 6-59
Daytime Running Lamps
......................... 2-41
Daytime Running Lamps Indicator Light
............ 2-72
Dead Battery
................................... 5-3
Defects. Reporting Safety
........................ 8- 10
Defensive Driving ............................... 4-2
Defogger. Rear Window
......................... 3- IO
Defogging .................................... 3- 10
Defrosting ..................... ........... 3-10
Dolby
8 B Noise Reduction ....................... 3-18
Dome Lamps
................................ 2-43
Door Child Security Locks
........... ............ 2-5
Locks
..................................... 2-3
Panel
....................................... 2-10
Side
........................ ............ 2-8
Storagepocket
............................... 2-54
Driver Position
................................. 1-22
Driving City
........................................ 4-32
Defensive
.................................... 4-2
Drunken
..................................... 4-2
Freeway
.................................... 4-33
Guidelines
.................................. 4-14
InaBlizzard
................................. 4-40
IntheRain
.................................. 4-30
Night
...................................... 4-28
Off-Road
................................... 4-14
OnCurves
................................... 4-9
On Grades While Towing
a Trailer ............... 4-52
On Hill and Mountain Roads
.................... 4-36
On Snow and Ice
............................. 4-38
Through Water
............................... 4-32
WetRoads
.................................. 4-30
Winter
...................................... 4-38
With
a Trailer ................................ 4-50
Drunken Driving
................................ 4-2
Easy Entry Seat (2-Door Utility)
................... 1-7
Electric Tailgate Glass Release
.................... 2-32
Electrical Equipment. Adding
........... 2-14. 3.28. 6-62
9-3