1997 BUICK REGAL service

Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services” or
“Periodic Maintenance” can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED SERVICED
BY READING
7-46
ProCarManuals.com

Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
ODOMETER
DATE READING SERVICED BY MAINTENANCE PERFORMED
7-48
ProCarManuals.com

Maintenance Record
ODOMETER SERVICED
BY MAINTENANCE PERFORMED
d
/
ProCarManuals.com

I
Maintenance Record
ODOMETER READING SERVICED
BY MAINTENANCE PERFORMED
I I I I I
7-50
ProCarManuals.com

Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
7-52
ProCarManuals.com

n
Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
8-2
8-4
8-5
8-7
8-8 Customer Satisfaction Procedure
Customer Assistance for
Text Telephone
(TTY) Users
Roadside Assistance
GM Participation
in an Alternative Dispute
Resolution Program
Warranty Information 8-8
8-9
8-9
8-9
REPORTING SAFETY DEFECTS TO THE
UNITED STATES GOVERNMENT
REPORTING SAFETY DEFECTS TO THE
CANADIAN GOVERNMENT
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
Ordering Service and Owner Publications
in Canada
ProCarManuals.com

Customer Satisfaction Procedure Buick dealers have the facilities, trained technicians and
up-to-date information to promptly address any
concerns
you may have. However, if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level.
If the matter has already
been reviewed with the Sales, Service or Parts
Manager, contact the owner of the dealership or the
General Manager.
8-2
ProCarManuals.com

Roadside Assistance
A
Buick Motor Division is proud to offer Buick Premium
Roadside Assistance to customers for vehicles covered
under the
3 year/36,000 mile (60 000 km) new car
warranty (whichever occurs first). Our commitment
to Buick owners has always included
superior service through our network of
3,000 Buick
dealers. Buick Premium Roadside Assistance provides
an extra measure of convenience and security.
Buick Premium Roadside Assistance:
Provides owners with access to minor repairs or
Takes the anxiety out of uncertain situations by
towing for
disabled vehicles.
providing easy access to service professionals trained
to work with Buick owners, 24 hours a day,
365 days
a year, including weekends and holidays.
For details on Buick Premium Roadside Assistance,
please consult your Buick Premium Roadside Assistance
owner booklet included with your owner’s manual. For
needed assistance, call the Buick Premium Roadside
Assistance toll-free hotline: 1-800-252-
1 1 12.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided
by the dealer or call
1-800-268-6800 for emergency services.
8-5
ProCarManuals.com