1996 PONTIAC PONTIAC mileage

I Long Trip/Highway $laintenance Scheduk
75,000 Miles (125 000 km)
17 Change engine oil and filter (or every
12 months, whichever occurs first).
Lubricate steering ball joints (or every
6 months, whichever occurs first).
An Emission Control Service.
0 Vehicles with 3.4L Code X engine only:
Inspect camshaft tirning belt.
An Emission Control Service.
DATE ACTUAL MILEAGE SERVICED BY:
82,500 Miles (137 500 km)
0 Change engine oil and filter (or every
' 12 months, whichever occurs first).
An Emission Control Service.
0 Lubricate steering ball joints (or every
6 months, whichever occurs first).
17 Rotate tires. See "Tire Inspection and
Rotation'' in the Index for proper rotation
pattern and additional information. During
tire rotation, check brake calipers for
freedom
of movement. Refer to the
appropriate
CM service manual for proper
caliper service procedures.
EDATE I ACTUAL MILEAGE I SERVICED BY: I
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Long TripHighway Maintenance Schedule I
90,000 Miles (150 000 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
An Emission Control Service.
17 Lubricate steering ball joints (or every
6 months, whichever occurs first).
0 Vehicles with 3.4L Code X engine only:
Inspect camshaft timing belt.
An Emission Control Service.
I7 Replace air cleaner filter.
I7 Inspect fuel tank, cap and lines for damage
or leaks. Inspect fuel cap gasket for any
damage. Replace parts as needed.
An Emission Control Service. 3-
An Emission Control Sewice.
~ ~~~ ~~~
ACTUAL MILEAGE
SERVICED BY
I
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1 Lung Trip/Highway Maintenance Schedule I
I 97,500 Miles (162 500 km)
0 Change engine oil and filter (or every
12 months, whichever, occurs first).
0 Lubricate steering ball joints (or every
6 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and
Rotation” in the Index for proper rotation
pattern and additional information. During
tire rotation, check brake calipers for
freedom of movement,. Refer to the
appropriate
GM service manual for proper
caliper service procedures.
An Emission Control Sewice.
DATE ACTUALMILEAGE SERVICED BY: ’
100,000 Miles (1 66 000 km)
0 Drain, flush and refill cooling system
(or ‘every 60 months since last service,
whichever occurs first). See “Engine
Coolant”
in the Index for what to use.
Inspect hoses, Clean radiator, condenser,
pressure cap and neck.
Pressure test
the cooling system and pressure cap.
An Emission Control Service.
0 Inspect spark plug wires.
0 -Replace spark plugs. .
An Emission Control Service.
An Emission Control Service.
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0 Change automatic -transaxle fluid and filter
if the vehicle is mainly driven under one or
more of these conditions:
- In heavy city traffic where the outside
temperature reg,ularly reaches
90 "F
(32°C) or higher.
- In hilly or mountainous terrain.
' ,;
- When doing frequent trailer towing.
- Uses such as found in taxi, police or
If you do not use your vehicle under any of
+-; I. !these conditions, the fluid and filter do not
require changing.
delivery service.
?ij- ..;, .'I
I I I
t-
,. I' ' ..
ACTUAL MILEAGE
L
SERVICED BY:
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your complete satisfaction. If YOUr concern has not been In the Bahamas: 1-800-389-0009
resolved to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member Virgin Islands: 1-800-534-0122
In Bermuda, Barbados, Antigua and the British
of dealership management. Normally, concerns can be
quickly resolved at that level.
If the matter has already been
-
0 In all other Caribbean countries: 1-809-763-13 15
reviewed with the Sales, Service, or
Parts Manager, contact In other overseas locations, call GM North American
the owner of the dealership or the General Manager. Export Sales in Canada at 1-905-644-41 12.
STEP TWO -- If after contacting a member of For prompt assistance, please have the following
-dealership -management, it appears your concern cannot information available to give the Customer
,'
be resolved by the dealership without further help, Assistance Representative:
contact the Pontiac Customer Assistance Center by
0 Your name, address, home and business
calling 1-800-PM-CARES.
In Canada, contact GM
of Canada Customer Assistance Center in Oshawa by '
calling '1-800-263-3777 (English) or 1-800-263-7854 Vehicle Identification Number (This is available
(French). from the vehicle registration or title, or the plate
at
telephone numbers
the top left of the instrument panel and visible For help outside of the United States and Canada, call +;:? .. t::. '
the following numbers as amrotxiate: I . .( through the windshield.)
Y II I
In Mexico: (525) 625-3256
0 In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993, (Spanish)
In the. U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-75 1-4135
English) or 1-800-75 1.-4136 (Spanish)
0 Dealership name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
..
,.'
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We have quick, easy access to telephone numbers of the
following additional services depending
on your needs:
’ 0 Hotels
Glass replacement
0 Rental vehicle or taxis
Police, fire department or haspitals
IJI many instances, mechanical failures are cdvered
under Pontiac’s comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations
you might incur.
For prompt and efficient assistance when calling, please
provide the foliowing information to give the advisor
0 Locatiijn of vehicle
Telephone number of your location
0- Vehicle model, yeas and color Pontiac
reserves the right
to limit services or
reimbursement to an owner or driver when in Pontiac’s
judgement the
claims become excessive in frequency or
type of occurrence.
While we hope that you never have the occasion to use
ow service, it is added sear@ while traveling for you
and your family. Remember, we’re ody a phone call
away. Pontiac Roadside Assistance -- 1-800-ROADSDa
or 1-800-762-3743. .
Canadian - badside
Vehicles purchased in Canada have an extensive
Roaldside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or caIl
1-800-258-6800 for emergency services.
0 Mileage of vehicle
0 Vehicle identification number
Vehicle license plate numbbr
8-6
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GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution Program"
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty
'md Owner Assistance Information booklet.
General
Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Pontiac and your Pontiac dealer are committed to
making sure you-are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in
this section is
very successful.
There may be instances where an impartial
third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Pontiac voluntarily participates in
BBB AUTO LINE.
.. ..i. .. - -.W:.,a.. . ' ' A'
.. . , ,I' '
' I. . *, - . : . I ...
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program
is available fi-ee of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact
the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite 800,
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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