1996 PONTIAC GRAND-AM service

Pontiac Roadside Assistance Program
Security While You Travel
I -800-ROADSIDD (I -800-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service
is
intended to.provide you with peace of mind as you drive
in the city or travel the open road. Pontiac's Roadside Assistance toll-free number is
staffed by
a team of technically trained advisors, who
are available
24 hours a day, 365 days a year.
We
take anxiety out of uncertain situations by providing
minor repair information over the phone
or making
arrangements to tow your vehicle to the nearest Pontiac
dealer.
We will provide the following services for
3 years/36,000 miles, at no expense to you:
0 Vehicle out of fuel
0 Keys locked in vehicle
0 Tow to nearest dealership for warranty service
Change a flat tire
Jump starts
Courtesy Transportation --..See Pontiac Courtesy
Transportation section
for details
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We have quick, easy access to telephone numbers of the
following additional services depending
on your needs:
Hotels
0 Glass replacement
Rental vehicle or taxis
Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac’s comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
a Mileage of vehicle
0 Vehicle identification number
Vehicle license plate number Pontiac reserves the right
to limit services or
reimbursement to an owner or driver when in Pontiac’s
judgement the claims become excessive
in frequency or
type of occurrence.
While ‘we hope that
you never have the occasion to use
our service, it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance
-- 1 -800-ROADSIDD
or 1-800-762-3743.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance Program accessible
from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
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Pontiac Courtesy Transportation
Pontiac strives to give you a worry free ownership of
your vehicle, and we realize the inconvenience of being
without
a car. So Pontiac has come up with a way to
eliminate any frustrations you might have when trying
to get 'a ride
to work, or wondering how you will get
home. Well, your worries are over. Pontiac provides no-cost transportation when you bring your
1996 Pontiac in for warranty service. It applies
to any repair covered under
the
36 month/36,000 mile limited warranty, and to
any
1996 Pontiac requiring repair as a result of product
recall or special policy situations. For same day service,
you
are ehtitled to one-way shuttle service of up to
10 miles. If the repairs require an overnight stay for
the car, you're entitled to either a Pontiac loaner or
reimbursement for
a rental car, up to $3O/day, for up
to five days.
Some state insurance regulations make
it impractical to
rent vehicles to people under
21 years of age. If you are
under
21 and have difficulty renting a vehicle, Pontiac
will reimburse you, up
to $3O/day, for any documented
transportation
you receive.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer
for details. The Roadside Assistance program is
available only in the United States or Canada.
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Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current
and many past model General Motors vehicles.
Toll-free telephone numbers
for ordering information:
United States
. . . . . . . 1-800-551-4123
Service Manuals
Service manuals contain diagnostic and repair
information for
all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals me
professional, qualified technicians.
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Service Bulletins
Service bulletins covering various subjects are regularly sent to
all General Motors dealerships. GM monitors
product performance
in the field. When service methods
are found which promote better service on GM vekplcles,
bulletins
are created to help the technician perform
better service. Service bulletins may involve
any
number of vehicles. Some will describe inexpensive
service; others
will describe expensive service. Some
will advise
of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians. In some cases
bulletins refer to service manuals, specialized tools,
equipment
and safety procedures necessary to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond, an index is required and
published quarterly
to help identify specific bulletins.
Subscriptions are available. You
can order an index at
the toll-free numbers listed previously, or ask a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation
and maintenance information.
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Brake Adjustment
................................... 6-31
Fluid .................... '. .................. 6-28
Master
Cylinder ............................... 6-28
Pedal Travel
................................. 6-31
Replacing System Parts ........................ 6-31
System Warning Light .................... 2-56, 6-29
Trailer ...................................... 4-37
Transaxle Shift Interlock Check .. ............... 7-39
Wear ....................................... 6-30
Brakes, Anti-Lock ............................... 4-6
Braking ......................................... 4-5
Braking in Emergencies .......................... 4-10
Break-In. New Vehicle ........................... 2-1 1
Brightness Control .............................. 2-41
BTSI Check ................................... 7-39
Bulb Replacement ......................... 6-33. 6-59
Canadian Roadside Assistance ........................ 8-6
Capacities and Specifications ...................... 6-60
Carbon Monoxide ..................... 2-28.4-28. 4-37
Cassette Deck Service ........................... 7-37
Cassette Tape Player ............................ 3- 10
Cassette Tape Player Care ........................ 3-25
Cassette Tape Player Errors ....................... 3-1 1
Cassette Tape Player. Remote ...................... 3-19
CD Adapter Kits .......................... 3-13. 3-16
CD Player Theft-Deterrent Feature ................. 3-2 1
Center Console Storage Area ...................... 2-46
Center Rear Passenger Position .................... 1-33
CertificatiorQTire Label ........................... 4-32
Parking ..................................... 2-24 Chains. Sagety
................................. 4-37 .
Chains. Tire ................................... 6-44
Changing a Flat Tire .............................. 5-21
Check Engine Light ............................. 2-60
Check Oil Light ................................ 2-64
Checking
Your Restraint Systems .................. 1-47
Chemical Paint Spotting .......................... 6-51
Child Restraints ................................ 1-36
Securing in a Rear Outside Seat Position ........... 1-37
Securing in the Center Rear Seat Position .......... 1-39
Securing in the Passenger Seat Position ........... 1-41
Securing in the Right Front Seat Position .......... 1-41
Top
Strap ................................... 1-37
Wheretoput ................................ 1-36
Cigarette Lighter ............................... 2-47
Circuit Breakers and Fuses ........................ 6-55
Cleaner. Air ................................... 6-16
Cl. eaning ...................................... 6-45
Aluminum Wheels ............................ 6-50
Fabric ...................................... 6-46
Glass ....................................... 6-48
Inside of Yon Pontiac ......................... 6-45
Instrument Panel .............................. 6-48
Leather ..................................... 6-47
Outside of Your Pontiac ........................ 6-49
Spelcial Problems ............................. 6-46
Stains ...................................... 6-46
Tires ....................................... 6-50
Vinyl ....................................... 6-47
Wheels ..................................... 6-50
Windshield and Wiper Blades .................... 6-48
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Halogen Bulbs ................... .... 6-33
Hazard Warning Flashers
................... ... 5-1
Head Restraints ................................. 1-5
Headlamps ..................................... 2-39
Bulb Replacement
............................ 6-33
HighLow Beam Changer
...................... 2-32
Hearing Impaired, Customer Assistance .............. 8-4
High-Beam Headlamps
.......................... 2-32
Highway Hypnosis
.............................. 4-23
Hill
and Mountain Roads ......................... 4-23
Hitches, Trailer
................................. 4-37
Checking Things Under
......................... 6-6
Hydraulic Clutch
............................... 6-21
Hydraulic Clutch Fluid
........................... 6-22
Hydraulic Clutch System Check
................... 7-38
OnReminder
................................ 2-40
Wiring
...................................... 6-54
.Heating
.................. ; ..................... 3-5
Hood Prop
........................................ 6-7
Release
........................................ 6-6
Horn ......................................... 2-30
Hydroplaning .............................. : .... 4-19
Ignition Switch
................................ 2- 11
Illuminated Entry
............................... 2-42
Inside Daymight Rearview Mirror
................. 2-44
Exhaust Systems
............................. 7-41
Front-Wheel-Drive Axle Boot
.................. 7-41,
Inflation. Tire
.................................. 6-38
Inspections
BmkeSystem ................................ 7-41
Front-Wheel-Drive Axle
Seal .................... 7-41 Radiator and Heater Hose
...................... 7-41
Suspension
................................... 7-41
Steering .................................... 7-41
Throttle Linkage
............................... 7-41
Instrument Panel
............................... 2-50
Brightness Control ............................ 2-41
Fuse Block
.................................. 6-55
Interior Lamps ................................. 2-41
Cleaning
.................................... 6-48
Cluster
2-52 .....................................
Jack. Tire .................................... 5-23
Jump Starting
................................... 5-2
Key Lock Cylinders Service ..................... 7-38
Key Release Button
............................. 2-13
Keyless Entry System
............................ 2-6
Keys .......................................... 2-1
Labels Certification/”ire ............................. 4-32
Service
Parts Identification ..................... 6-53
Tire-Loading Information
...................... 4-32
Vehicle Identification Number
: .................. 6-53
Lamps ........................................ 2-39
Fog
........................................ 2-41
Interior
..................................... 2-41
On Reminder ................................ 2-40
Latches, Seatback
................................ 1-5
Leaving Your Vehicle ............................. 2-5
Leaving Your Vehicle with the Engine Running ....... 2-26
Lighter
....................................... 2-47
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Lights Air
Bag Readiness ....................... 1.21. 2.55
Anti-Lock Brake System Warning ............ 2.57. 4.6
Brake System Warning .................... 2.56. 6.29
Charging System Indicator ...................... 2-56
Check Engine ................................ 2-60
Check Oil ................................... 2-64
Enhanced Traction System Active ... .' ........ 2.59. 4-8
Enhanced Traction System Warning .......... 2-58. 4-9
Low Coolant Warning ......................... 2-60
Oil Pressure ................................. 2-63
Basslock" Warning ........................... 2-65
Safety Belt Reminder ...................... 1-7. 2-55
Litter Bag Hook ................................ 2-48
Loading Your Vehicle ........................... 4-32
Locks
Automatic Door ............................... 2-4
Cylinders ................................... 7-38
Key Lock Cylinder Service ..................... 7-38
Power Do'or ................. .. ................ 2-4
Rear Door Security ............................. 2-5
Steering Column Lock Check ................... 7-39
Low Coolant Warning Light ...................... 2-60
Lubricants and Fluids ............................ 7-42
Doof ..........................:............. 2-3
Trunk ....................................... 2-8
Lubrication.Servicq. Body ..... .. ........ e ......... 7-38 .
amtenance Record ............. ........ I ... , 7-44
. ~~
.. -7 . ........ .. .. .. .. , .. ' .. % ;.,- . .- .. b .. . ........ .... ... . .... ~ . I .I * ., &- :* t:. :.A :+;-.,:; q. .. .... .. .... ...
M . .
I . .. ..-. ~ .A 1'": j.
Maintenance Schedule ............................ 7-1
Long Tripmighway Definition
................... 7-5
Long Trip/Highway Intervals ; .................... 7-5
Owner Checks and Services ..................... 7-37
Periodic Maintenance Inspections ................ 7-41
Recommended Fluids and .Lubricants ............. 7-42
Scheduled Maintenance S'ervices .................. 7-2
Short Tiip/City Intervals ........................ 7-4
Maintenance When Trailer Towing ................. 4-40
Maintenance. Nomal Replacement Parts ............ &62
Maintenance. Underbody ......................... 6-51
Malfunction Indicator Lamp ...................... 2-60
Manual Front Seat ............................... 1-1
Manual Lumbar Support .......................... 1-2
Manual Remote Control Mirror .................... 2-44
Manual Transaxle ............................... 2-21
Check ...................................... 7-38
Fluid ....................................... 6-20
shi€ting ..................................... 2-21
S tartkg Your Engine .......................... 2-13
Methanol ...................................... 6-3
Mirrors ......................................... 2-44
Convex Outside .............................. 2-45
Inside Daymight Rearview ..................... 2-44
Manual Remote Control ........................ 2-44
Short Tiip/City Definition ....................... 7-4
Power Remote COII~~. ........................ 2-45
VisorVanity ................................. 2-48
Mountain Roads ................................. 4-23
Multifunction Lever ............................. 2-31
Neutral. Automatic Transaxle .................... 2-19
Neutral. Manual Transaxle ........................ 2-22
New Vehicle Break-In ........................... 2-11
NightV~sion
................................... 4-16
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