
Long Trip/Highway Maintenance Schedule
60,000 Miles (100 000 km) (Continued)
If you do not use your vehicle under any of
these conditions, change the fluid and filter at
100,000 miles (166 000 km).
Manual transmission fluid doesn’t require change.
0 Inspect engine accessory drive belt.
0 Replace air cleaner filter.
An Emission Control Service.
Inspect fuel tank, cap and lines for damage
or
leaks. Inspect fuel cap gasket for any
damage. Replace
parts as needed.
An Emission Control Service. ?
I 67,500 Miles (112 500 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
0 Lubricate the steering linkage (or every
12 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and
Rotation”
in the Index for proper rotation
pattern and additional information,. During
tire rotation, check brake calipers for fieedom
of movement. Refer
to the appropriate
GM service manual for proper caliper
An Emission Control Service.
I service procedures.
DATE SERVICED BY: ACTUAL MILEAGE DATE SERVICED BY: ACTUAL MILEAGE
-
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Long Trip/Hip;hway Maintenance Schedule 1
' 75,000 Miles (125 000 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
An Emission Control Service.
0 Lubricate the steering linkage (or every
12 months, whichever occurs first).
0 Change automatic transmission fluid and
filter
if the vehicle is mainly driven under
one or more of these conditions:
- In heavy city traffic where the outside
temperature regularly reaches
90°F
(32°C) or higher. .- .. . i :.. P
- In hilly or mountainous terrain.
- When doing frequent trailer towing.
- Uses such as found in taxi, police or
delivery service.
If you do not use your vehicle under any of
these conditions, change the fluid and filter at
100,000 miles (1 66 000 km).
Manual transmission fluid doesn't require change.
I DATE I ACTUAL MILEAGE ISERVICED BYI
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Long Trip/Highwav Maintenance Schedule
s2,500 Miles (137 500 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
An Emission Control Service.
0 Lubricate the steering linkage (or every
12 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and
Rotation’’ in the Index for proper rotation
pattern
and additional information. During
tire rotation, check brake calipers for freedom
of movement. Refer to the appropriate
GM service manual for proper caliper
service procedures.
RATE SERVICED BE ACTUAL MILEAGE
i
90,000 Miles (150 000 km)
0 Change engine oil and filter (or every
12 months, whichever occurs first).
0 Lubricate the steering linkage (or every
12 months, whichever occurs first).
0 Change automatic transmission fluid and
filter
if the vehcle is mainly driven under
one or more
of these conditions:
- In heavy city traffic where the outside
temperature regularly reaches
90 * F
(32 O C) or higher.
An Emission Control Service.
- In hilly or mountainous terrain.
- When doing fkquent trailer towing.
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I Long Trip/Highway Maintenance Schedule
- Uses such as found in taxi, police or
If you do not use your vehicle under any of these
conditions, change the fluid and filter at
100,000
miles (1 66 000 km).
Manual transmission fluid doesn’t require change.
delivery service.
Replace air cleaner filter.
17 Inspect fuel tank, cap and lines for damage
or leaks. Inspect fuel cap gasket for any
damage. Replace parts as needed.
An Em,ission Control Service.
An Emission Control Service.
97,500 Miles (162 500 km)
IJ Change engine oil and filter (or every
12 months, whichever occurs first).
An Emission Control Service.
0 Lubricate the steering linkage (or every
12 months, whichever occurs first).
0 Rotate tires. See “Tire Inspection and
Rotation” in the Index for proper rotation
pattern and additional information.
During
tire rotation, check brake calipers for freedom of movement. Refer to the appropriate
GM service manual for proper caliper
service procedures.
DATE SERVICED BY: ACTUAL MILEAGE
DATE
SERVICED BY: ACTUAL MILEAGE
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Long Trip/Highway Maintenance Schedule ~
100,000 Miles (166 000 km)
0 Drain, flush and refill cooling system
(or every 60 months since last service,
whichever occurs
first). See “Engine
Coolant” in the Index for what to use.
Inspect hoses. Clean radiator, condenser,
pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Sewice.
0 Inspect spark plug wires.
An Emission Control Service.
Replace spark .plugs.
0 If you haven’t used your vehicle under
severe service conditions listed previously
and, thereforle, haven’t changed your
automatic transmission fluid, change both
the fluid and filter.
An Emission Control Service.
I DATE ACTUAL MILEAGE SERVICED BY:
ProCarManuals.com

your complete satisfaction. If your concern has not been
resolved to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member
of dealer management. Normally, concerns can be quickly
resolved at that level.
If the matter has already been
reviewed
with the Sales, Service, or Parts Manager, contact
the owner of the dealership or the General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Pontiac Customer Assistance Center by
calling 1-800-PM-CARES. In Canada, contact
GM
of Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
For help outside of the United States and Canada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
0 In the'U.S. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-751-4135
(English) or 1-800-751-4136 (Spanish)
1-800-496-9993 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
0 In
all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call GM North American
Virgin
Islands: 1-800-534-0122
Export Sales in Canada at 1-905-644-41 12
For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
0
0
0
0
Your name., address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
8-3
ProCarManuals.com

We have quick, easy access to telephone numbers of the Pontiac reserves the right to limit services or
following additional services depending, on your needs: reimbursement
to an owner or driver
when in Pontiac’s
a
0
a
In
Glass replacement
Rental vehicle or taxis
Police,
fire department or hospitals
many instances, mechanical failures
are covered
under Pontiae’s comprehensive
warranty. However,
when other services are utilized, our advisors will
explain
any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
0 Mileage of vehicle
a Vehicle Identification Number
0 Vehicle license plate number judgement
the claims become excessive in frequency or
type of occurrence.
While we
hope that you never have the occasion to use
our service, it is added security while traveling for you
and yo’ur family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance
-- 1 -800-ROADSIDD
or.
1-800-762-3743.
Canadian Roadside Assistance
Vehicks purchased in Canada have an extensive
Roadside Assistance Program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided
by the dealer or call
1-800-268-6800 for emergency services.
8-6
ProCarManuals.com

GM Participation in BBB AUTO
LINE -- Alternative Dispute r, - ... I ., . - .'
"--Resolution Program*
*This- program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty
and Owner Assistance Informaticm booklet.
GeneralMotors reserves the right to change eligibility
limitations and/or
to discontinue its participation in
this program,.
Both Pontiac and your Pontiac dealer are committed to'
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arjses where you feel your concern has not been
adequately
addressed, the Customer Satisfaction Procedure
described earlier in
this section is very successful.
There may
be instances where an impartial third party
can
assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited
Warianty. To assist in resolving these
disagreements,
Pontiac voluntarily participates in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered
by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers.
This program is available fkee of charge
to customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you
may contact the BBB using
the toll-free telephone number
or write them at the
following address: m,--.:-, 4 :
BBB AUTO LINE
Council sf Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement
of the nature of your complaint.
Eligibility is limited
by vehicle age and mileage, and
other factors.
,,<.I.,: , . ;*-, _. :--... I
:'. ' ,_ J.* : ;'
," I*$ .- .. I .<, .- :.:- . ,:, -i' .. !. s-, , ~ .. , ..e: .- ,I 3
I
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