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NISSAN CUSTOMER CARE PROGRAM
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with
your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist
you with all your automobile sales and service needs.
However, if there is something that your NISSAN
dealer cannot assist you with or you would like to
provide NISSAN directly with comments or questions,
please contact our (NISSAN's) Consumer Affairs De-
partment using our toll-free number:
For U.S. mainland and Alaska customers
1-800-NISSAN-1 (1-800-647-7261)
For Hawaii customers
(808) 531-0231 (Oahu Number)
For Canada customers
1-800-387-0122
The Consumer Affairs Department will ask for the following infor-
mation:
Ð Your name, address, and telephone number
Ð Vehicle identification number (on dashboard)
Ð Date of purchase
Ð Current odometer reading
Ð Your NISSAN dealer's name
Ð Your comments or questionsOR
you may write to NISSAN with the information on the
left at:
For U.S. mainland and Alaska customers
Nissan Motor Corporation in U.S.A.
Consumer Affairs Department
P.O. Box 191
Gardena, California 90247
For Hawaii customers
Nissan Motor Corporation in Hawaii
2880 Kilihau St.
Honolulu, Hawaii 96819
For Canada customers
Nissan Canada Inc.
P.O. Box 1709, Station ``B''
Mississauga, Ontario L4Y 4H6
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
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WARNING
The seat belts and the supplemental air
bag are most effective when you are
sitting back and upright in the seat.
Supplemental air bags inflate with
great force. If you are unrestrained,
leaning forward, sitting sideways or out
of position in any way, you are at
greater risk of injury or death in a crash
and may also receive serious or fatal
injuries from the supplemental air bag
if you are up against it when it inflates.
Supplemental air bag system
The driver air bag is located in the center of
the steering wheel; the front passenger air
bag is mounted in the dashboard above the
glove box. The supplemental air bag system
is designed to inflate in higher severity
frontal collisions, although it may inflate if
the forces in another type of collision are
similar to those of a higher severity frontal
impact. It may not inflate in certain frontal
collisions. Vehicle damage (or lack of it) is
not always an indication of proper air bag
operation.
When the supplemental air bag inflates, afairly loud noise may be heard, followed by
the release of smoke. This smoke is not
harmful and does not indicate a fire, but
care should be taken to not intentionally
inhale it, as it may cause irritation and
choking. Those with a history of breathing
trouble should get fresh air promptly.
The supplemental air bag, along with the
use of seat belts, helps to cushion the
impact force on the face and chest of the
occupant. They can help save lives and
reduce serious injuries. However, an inflat-
ing air bag may cause facial abrasions or
other injuries. Air bags do not provide
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restraint to the lower body.
The seat belts should be correctly worn and
the driver and passenger seated upright as
far as practical away from the steering
wheel or dashboard. Since the supplemen-
tal air bag inflates quickly in order to help
protect the occupant, the force of the
supplemental air bag inflating can increase
the risk of injury if the occupant is too close
to or is against the supplemental air bag
module during inflation.
The supplemental air bag deflates quickly
after a collision.
The supplemental air bags operate only
when the ignition switch is in the ON or
START position.
WARNING
cRight after inflation, several supple-
mental air bag system components
will be hot. Do not touch them; you
may severely burn yourself.cNo unauthorized changes should be
made to any components or wiring
of the supplemental air bag system.
This is to prevent accidental inflation
of the supplemental air bag or dam-
age to the supplemental air bag
system.
cTampering with the supplemental air
bag system may result in serious
personal injury. Tampering includes
changes to the steering wheel and
the instrument panel assembly by
placing material over the steering
wheel pad and above the instrument
panel, or by installing additional trim
material around the supplemental air
bag system.
cDo not place any objects on the
steering wheel pad or to the instru-
ment panel. Also, do not place any
objects between any occupant and
the steering wheel or instrument
panel. Such objects may become
dangerous projectiles and cause in-
jury if the supplemental air bag
inflates.cWork around and on the supplemen-
tal air bag system should be done by
an authorized NISSAN dealer. Instal-
lation of electrical equipment should
also be done by an authorized NIS-
SAN dealer. The yellow SRS wiring
should not be modified or discon-
nected. Unauthorized electrical test
equipment and probing devices
should not be used on the supple-
mental air bag system.
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tuator is working, you may feel a pulsation in
the brake pedal and hear a noise or vibra-
tion from the actuator under the hood. This
is normal and indicates the anti-lock system
is working properly. However, the pulsation
may indicate road conditions are hazardous
and extra care is required while driving.
Self-test feature
The anti-lock brake system consists of elec-
tronic sensors, electric pumps, and hydrau-
lic solenoids controlled by a computer. The
computer has a built-in diagnostic feature
that tests the system each time you start the
engine and move the vehicle at a low speed
in forward or reverse. When the ``self-test''
occurs, you may hear a ``clunk'' noise
and/or feel a ``pulsation'' in the brake pedal.
This is normal and is not an indication of any
malfunction. If the computer senses any
malfunction, it switches the anti-lock brake
system OFF and turns on the ANTI-LOCK
brake warning light in the dashboard. The
brake system then operates normally, but
without anti-lock assistance.
If the light comes on during the self check,
or while driving, take your vehicle to your
NISSAN dealer for repair at your earliest
convenience.
WARNING
The anti-lock brake system is a sophis-
ticated device, but it cannot prevent
accidents resulting from careless or
dangerous driving techniques. It can
help maintain vehicle control during
braking on slippery surfaces, but re-
member that the stopping distance on
slippery surfaces will be longer than on
normal surfaces, even with the anti-
lock system. Stopping distances may
also be longer on rough, gravel or
snow covered roads, or if you are using
tire chains. Always maintain a safe dis-
tance from the vehicle in front of you.
Ultimately, the responsibility for safety
of self and others rests in the hands of
the driver.
Tire type and condition of tires may
also affect braking effectiveness.
cWhen replacing tires, install the
specified size of tires on all 4 wheels.cWhen installing a spare tire, make
sure it is the proper size and type as
specified on the tire placard. For tire
placard location information, refer to
``Tire placard'' in the Owner's
Manual index.
cRefer to ``Wheels and tires'' in the
``Do-it-yourself operations'' section
of this manual.
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