1996 Mercury Mystique phone

Introductory Information
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TheQuick Indexat the end of the book provides a page
number following each item which indicates where detailed
information can be found.
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To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
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Canadian Owners Ð French Version
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French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario
L4Y 4G3.
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Your Maintenance Schedule and Record
Booklet
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TheMaintenance Schedule and Recordbooklet lists the services
that are most important for keeping your vehicle in good
condition. A record log is also provided to help you keep track
of all services performed.
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About the Warranties
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Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
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Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
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If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this owner guide.
File:cdinz.ex
Update:Fri Feb 23 11:09:48 1996

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Check Engine Warning Light
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The Powertrain On-Board Diagnostic II (OBD II) system consists
of the hardware and software necessary to monitor the
operation of the powertrain. The OBD II system is designed to
check the function of the vehicle's powertrain control system
during normal operation. If an emission problem is detected, the
Check Engine Warning Light (in the cluster) is turned on.
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Modification or additions to the vehicle may cause incorrect
operation of the OBD II system. Additions such as burglar
alarms, cellular phones, and CB radios must be carefully
installed. Do not install these devices by tapping into or running
wires close to powertrain control system wires or components.
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This light comes on briefly when you turn the ignition to the
ON position, but should turn off when the engine starts. If the
light does not come on when you turn the ignition to the ON
position or if it comes on and stays on when you are driving,
have your vehicle serviced as soon as possible. This indicates a
possible problem with one of the engine's emission control
systems.You do not need to have your vehicle towed in.
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If the light turns on and off at one (1) second intervals while
you are driving the vehicle, it means that the engine is
misfiring. If this condition persists, damage could occur to the
engine or catalytic convertor. Have your vehicle serviced at the
first opportunity. You do not need to have your vehicle towed
in.
File:cdlgz.ex
Update:Fri Feb 23 11:08:00 1996

Customer Assistance
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Please have the following information available when contacting
Ford Customer Assistance:
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your telephone number (both business and home)
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the name of the dealer and the city where the dealership is
located
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the year and make of your vehicle
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the date purchased
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the current mileage on your vehicle
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your Vehicle Identification Number (VIN) listed on your
owner card and/or your vehicle ownership license
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Vehicle Identification Number (VIN/Serial Number)
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If you still have a service or product complaint, you may wish
to contact the Dispute Settlement Board (U.S. only) or the
Canadian Motor Vehicle Arbitration Plan (CAMVAP) in Canada.
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Update:Fri Feb 23 11:03:01 1996

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To contact NHTSA, you may either call the Auto Safety Hotline
toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C.
area) or write to: NHTSA, U.S. Department of Transportation,
400 Seventh Street, Washington D.C. 20590. You can also obtain
other information about motor vehicle safety from the Hotline.
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Ford of Canada Customer Assistance
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If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
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Please have the following information available when contacting
the Customer Assistance Centre:
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your telephone number (both business and home)
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n
the name of the dealer and the city where the dealership is
located
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the year and make of your vehicle
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the date purchased
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the current mileage on your vehicle
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your Vehicle Identification Number (VIN) listed on your
owner card and/or your vehicle ownership license
File:cdhsz.ex
Update:Fri Feb 23 11:03:01 1996

Customer Assistance
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Canadian Motor Vehicle Arbitration Plan (CAMVAP)
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If a specific item of concern arises, where a solution cannot be
reached between a vehicle owner, Ford of Canada, and/or one
of its dealers (that all parties can agree upon), the owner may
wish to use the services offered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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CAMVAP uses the services of Provincial Administrators to
assist consumers in scheduling and preparing for their
arbitration hearings. However, before you can proceed with
CAMVAP you must follow your manufacturer's dispute
resolution process as outlined under ªService/Maintenance
Concerns (U.S. or Canada)º earlier in this chapter.
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Consumers wishing to obtain further information about the
program can obtain an information booklet from your dealer or
contact the Provincial Administrator, Canadian Motor Vehicle
Arbitration Plan, at the address or telephone number shown
below.
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O & P Services
595 Bay Street Ð Suite 300
Toronto, Ontario
M5G 2C2
Telephone 1 (800) 207-0685
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This plan is not available in the province of Quebec.
File:cdhsz.ex
Update:Fri Feb 23 11:03:01 1996

Accessories
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NOTE: When adding accessories, equipment, passengers, and
luggage to your vehicle, do not exceed the total
weight capacity of the vehicle or of the front or rear
axle (GVWR, GAWR as shown on the Safety
Compliance Certification Label). Consult your dealer
for specific weight information.
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NOTE: The Federal Communications Commission (FCC) or
the Canadian Radio Telecommunications Commission
(CRTC) regulates the use of mobile communications
systems Ð such as two-way radios, telephones, and
theft alarms Ð that are equipped with radio
transmitters. Any such equipment installed in your
vehicle should comply with FCC or CRTC regulations
and should be installed only by a qualified technician.
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NOTE: Mobile communications systems may harm the
operation of your vehicle, particularly if they are not
properly designed for automotive use or are not
properly installed. For example, when operated, such
systems may cause the engine to stumble or stall. In
addition, such systems may themselves be damaged or
their operation affected by operating your vehicle.
(Citizens band [CB] transceivers, garage door openers,
and other transmitters whose power output is 5 watts
or less will not ordinarily affect your vehicle's
operation.)
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NOTE: Because we have no control over the installation,
design, or manufacture of such systems, Ford cannot
assume responsibility for any adverse effects or
damage that may result if you use this equipment.
File:cdacz.ex
Update:Fri Feb 23 11:02:40 1996