1996 Mercury Mystique mileage

Customer Assistance
177
[HS01175(ALL)01/95]
6 pica art:0001313-A*
[HS01200(ALL)04/95]
Please have the following information available when contacting
Ford Customer Assistance:
*
[HS01300(ALL)04/95]
n
your telephone number (both business and home)
*
[HS01400(ALL)04/95]
n
the name of the dealer and the city where the dealership is
located
*
[HS01500(ALL)04/95]
n
the year and make of your vehicle
*
[HS01550(ALL)04/95]
n
the date purchased
*
[HS01600(ALL)03/95]
n
the current mileage on your vehicle
%*
[HS01700(ALL)03/95]
n
your Vehicle Identification Number (VIN) listed on your
owner card and/or your vehicle ownership license
[HS01750(ALL)05/95]
6 pica art:0001195-A
Vehicle Identification Number (VIN/Serial Number)
*
[HS02200(ALL)03/95]
If you still have a service or product complaint, you may wish
to contact the Dispute Settlement Board (U.S. only) or the
Canadian Motor Vehicle Arbitration Plan (CAMVAP) in Canada.
File:cdhsz.ex
Update:Fri Feb 23 11:03:01 1996

Customer Assistance
181
*
[HS05300(ALL)04/95]
To review your case properly, the Board needs the following
information:
*
[HS05400(ALL)04/95]
n
legible copies of all documents and maintenance or repair
orders that relate to the case
*
[HS05500(ALL)04/95]
n
the year, make, model, and vehicle identification number
*
[HS05600(ALL)04/95]
n
the date you bought your vehicle
*
[HS05700(ALL)04/95]
n
the date of repair and the mileage at the time of repair
*
[HS05800(ALL)04/95]
n
the current mileage
*
[HS05900(ALL)04/95]
n
the name of the dealer who sold you the vehicle or who
serviced your vehicle
*
[HS06000(ALL)04/95]
n
a brief description of your unresolved complaint
*
[HS06100(ALL)05/95]
n
a brief summary of actions that were taken with the dealer
and Ford Motor Company
*
[HS06200(ALL)05/95]
n
the names (if known) of all people you contacted at the
dealership
*
[HS06300(ALL)04/95]
n
a description of the action you want done to resolve your
concern.
*
[HS06310(ALL)04/95]
Should your application NOT qualify for review, an explanation
will be mailed to you.
*
[HS06320(ALL)04/95]
Reporting Safety Defects (U.S. Only)
*
[HS06340(ALL)01/95]
If you believe that your vehicle has a defect which could cause
a crash or could cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford Motor Company.
*
[HS06360(ALL)01/95]
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in a
group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual
problems between you, your dealer, or Ford Motor Company.
File:cdhsz.ex
Update:Fri Feb 23 11:03:01 1996

182
*
[HS06380(ALL)01/95]
To contact NHTSA, you may either call the Auto Safety Hotline
toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C.
area) or write to: NHTSA, U.S. Department of Transportation,
400 Seventh Street, Washington D.C. 20590. You can also obtain
other information about motor vehicle safety from the Hotline.
*
[HS07700(ALL)05/95]
Ford of Canada Customer Assistance
*
[HS07850(ALL)03/95]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
[HS07950(ALL)05/94]
6 pica art:0001313-A*
[HS07975(ALL)04/95]
Please have the following information available when contacting
the Customer Assistance Centre:
*
[HS08000(ALL)04/95]
n
your telephone number (both business and home)
*
[HS08020(ALL)04/95]
n
the name of the dealer and the city where the dealership is
located
*
[HS08040(ALL)04/95]
n
the year and make of your vehicle
*
[HS08050(ALL)04/95]
n
the date purchased
*
[HS08060(ALL)03/95]
n
the current mileage on your vehicle
%*
[HS08080(ALL)03/95]
n
your Vehicle Identification Number (VIN) listed on your
owner card and/or your vehicle ownership license
File:cdhsz.ex
Update:Fri Feb 23 11:03:01 1996

232
[SV29800(ALL)02/95]
Manual Transaxle Fluid
[SV29900(ALL)05/94]
The lubricant level and quality should not deteriorate under
normal driving conditions. However, you should have the fluid
level checked occasionally. If lubricant is required, seeLubricant
Specificationsin this chapter.
*
[SV30200(ALL)03/95]
Brake Fluid
*
[SV30300(ALL)04/95]
Under normal circumstances, your vehicle should not use up
brake fluid rapidly. However, expect the level of the brake fluid
to slowly fall as you put more mileage on your vehicle and the
brake lining wears.
[SV30401(ALL)02/94]
You should check the brake fluid at every scheduled engine oil
change, but be sure to check it at least once a year. You can do
this by looking at the fluid level in the plastic reservoir on the
master cylinder. (SeeThe Engine Typesin this chapter to locate
the brake fluid reservoir.) The fluid level should be at or near
the MAX mark.
*
[SV30450(ALL)05/95]
RWARNING
Brake fluid is toxic.
*
[SV30475(ALL)06/95]
If brake fluid contacts eyes, flush eyes with running water for
15 minutes. Get medical attention if irritation persists. If taken
internally, drink water and induce vomiting. Get medical
attention immediately.
*
[SV30500(ALL)03/95]
If the fluid is low, carefully clean and remove the cap from the
reservoir. Fill the reservoir to the MAX line with Ford High
Performance DOT 3 Brake Fluid C6AZ-19542-AA or equivalent
DOT 3 fluid meeting Ford specification ESA-M6C25-A.
File:cdsvz.ex
Update:Fri Feb 23 11:01:54 1996

280 Fuel (continued)
safety information relating to automotive fuels..... 206
storing your vehicle................. 256
treating emergencies................. 206
Fuel cap
removing...................... 202
replacing...................... 204
Fuel filler door, remote release............. 202
Fuel filter, specifications................ 253
Fuel gauge....................... 63
Fuel pump shut-off switch
engine does not start................. 50
starting after a collision................ 50
Fuse panels, instrument panel............. 242
Fuses
charts.....................237, 241
checking and replacing............... 242
circuit breakers................... 243
G
Gas cap (see Fuel cap)................. 202
Gas mileage (see Fuel economy)............ 207
Gasoline (see Fuel).................. 202
Gauges, Mechanical
engine coolant temperature gauge........... 63
fuel gauge...................... 63
odometer....................... 64
speedometer..................... 64
tachometer...................... 64
trip odometer..................... 64
GAWR (Gross Axle Weight Rating)
calculating..................... 154
definition...................... 153
driving with a heavy load.............. 153
location...................... 153
File:cdixz.ex
Update:Fri Feb 23 10:58:07 1996

284 Lug nuts
anti-theft...................... 169
standard...................... 167
M
Maintenance (see Servicing).............. 195
Manual transaxle
backing up (reverse)................. 144
clutch....................... 143
shifting gears.................... 143
Map pockets..................... 109
Master cylinder, brakes................ 232
Mileage, calculating fuel economy............ 207
Mirrors
side view mirrors (manual)............. 105
Moon roof....................... 97
Motorcraft parts.................... 253
N
National Highway Traffic Safety Administration..... 181
New vehicle break-in.................. 4
O
Odometer
trip odometer..................... 64
Oil filter....................... 253
Oil (see Engine oil).................. 209
Oil viscosity..................... 209
On-board diagnostic (OBD II) system.......... 250
Overseas offices.................... 184
File:cdixz.ex
Update:Fri Feb 23 10:58:07 1996