1996 GMC SIERRA phone

GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution
Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer
to
your Warranty and Owner Assistance Information
booklet. General Motors reserves the right
to change
eligibility limitations and/or
to discontinue its
participation in this program.
Both GMC Truck and your GMC Truck dealer are committed
to making sure you are completely satisfied
with your new vehicle. Our experience has shown that, if a
situation arises where
you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements,
GMC Truck voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system
to
settle disputes b.etween customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a GM vehicle.
If you are
not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
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REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K 1 G 3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at I-800-GMC-TRUCK
( 1-800-462-8782) or write:
GMC Truck Consumer Relations
3 1 E. Judson Street 1607-04
Pontiac,
MI 48342-2230
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for
all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . . . 1-800-55 1-4 123
Canada
.............. 1-800-668-5539
8-9
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Clock. Setting the ................................ 3-7
Clutch Fluid. Hydraulic
.......................... 6-23
Comfort Controls
................................ 3- I
Compact Disc Care ............................. 3-24
Compact Disc Player
....................... 3.15. 3.17
Compass. Rearview Mirror
with ................... 2-44
Console Storage
................................ 2-49
Control of
a Vehicle .............................. 4-5
Convex Outside Mirror .......................... 2-46
Coolant
....................................... 6-26
Heater. Engine
............................... 2- 12
RecoveryTank
............................... 5-14
Cooling System
................................ 5- 12
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-36
Cupholders
.................................... 2-49
Customer Assistance Information
................... 8- I
Customer Satisfaction Procedure .................... 8- I
Customer Assistance for Text Telephone Users ......... 8-3
Damage. Finish
............................... 6-64
Damage. Sheet Metal
............................ 6-64
Daytime Running Lamps
......................... 2-40
Daytime Running Lamps Indicator Light
............ 2-67
Dead Battery
................................... 5-2
Defects. Reporting Safety ......................... 8-8
Defensive Driving ............................... 4- I
Defogger. Rear Window .......................... 3-6
Defog ing and Defrosting
......................... 3-5
Dolby B Noise Reduction 3- I4 8 .......................
Dome Lamps .................................. 2-42
Door Locks
....................................... 2-4
Storagepocket
............................... 2-51
Third
........................................ 2-3
Downshifting
.................................. 2-19
Driver Position ................................. 1-13
Driving
City
........................................ 4-33
Defensive
.................................... 4-1
Drunken ..................................... 4-2
Freeway
.................................... 4-34
Guidelines
.................................. 4-13
In a Blizzard ................................. 4-40
IntheRain
.................................. 4-30
Night
...................................... 4-28
Off-Road
................................... 4-13
OnCurves
................................... 4-8
On Grades While Towing
a Trailer ............... 4-57
On Hill and Mountain Roads
.................... 4-36
OnSnowandIce
............................. 4-38
Throughwater
............................... 4-32
WetRoads
.................................. 4-30
Winter
...................................... 4-38
With a Trailer
................................ 4-55
Drunken Driving ................................ 4-2
Easy Entry Seat
................................ 1-6
Electrical Equipment. Adding ........... 2.12. 3.23. 6-68
Electrical System
............................... 6-68
Electrochromic Day/Night Rearview Mirror .......... 2-44
9-3
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