1996 FORD ESCORT service

176 [FV12275(ALL)10/91]What to do if the moon roof will not
operate
[FV12325(ALL)06/94]
If your moon roof becomes stuck in the open
position, you may close it manually. To move
the moon roof manually:
[FV12350(ALL)06/94]
one third page art:0000869-B
Manually operating the moon roof with the handle
[FV12375(ALL)06/94]
1. Remove the manual override access panel
from the moon roof console by sliding it
rearward.
[FV12450(ALL)06/94]
2. Find the manual override handle in the
owner portfolio in the glove compartment
and fit it into the hex nut in the overhead
moon roof control panel.
[FV12475(ALL)06/94]
3. Turn the handle counterclockwise to close
the moon roof.
[FV12525(ALL)10/91]
Have your moon roof serviced by a qualified
technician as soon as possible.
File:08ctfve.ex
Update:Tue Sep 19 14:50:19 1995

222
%*
[AS37000(ALL)08/95]
Important Warranty and Service
Information
*
[AS37100(ALL)08/95]
Your sound system is warranted for three years
or 36,000 miles (60,000 kilometers), whichever
comes first. Consult your vehicle warranty
booklet for further information. Ask your dealer
for a copy of this limited warranty.
*
[AS37200(ALL)08/95]
At Ford Electronics, we stand behind our audio
systems with a comprehensive service and repair
program. If anything should go wrong with
your Ford audio system, return to your dealer
for service. There is a nationwide network of
qualified Ford authorized repair centers to assist
you.
File:09ctase.ex
Update:Tue Sep 19 14:51:59 1995

234with your anti-lock brake system, you may not
have total control of your vehicle when braking
on roads with loose surfaces such as snow or
gravel, holes in the pavement, or alternating
patches of slippery and dry surfaces.
[DR17350(ALL)04/94]
Each time you turn the ignition key to the ON
position, the anti-lock brake system will function
through one test cycle. When this happens, the
anti-lock light (ABS) will come on for up to six
seconds. If the light stays on longer than six
seconds, shut off the engine and restart. If it
remains on, it means the anti-lock brake system
is disabled and should be serviced immediately
to restore the benefits of the anti-lock feature.
Normal braking is not affected unless the red
brake warning light is also lit.
[DR17400(ALL)02/94]
The anti-lock brake system has self-check
capabilities. As described above, the system
turns on the anti-lock light each time you start
your engine. After the engine is started and the
anti-lock light turns off, the system performs
another test the first time the vehicle reaches
7 mph (11 km/h). The system turns on the ABS
pump motor for approximately 1/2 second. At
this time, a mechanical noise may be heard. This
is a normal part of the self-check feature. If a
malfunction is found during this check the
anti-lock light will come on.
*
[DR17500(ALL)08/95]
Ford Motor Company has not found any
negative effects of mobile radio transmitting
equipment installed on vehicles with the ABS
system providing that the radio is installed
according to the radio manufacturer's
instructions. However, if you have had a mobile
radio transmitter installed and the ABS light
comes on (at any time other than immediately
File:10ctdre.ex
Update:Tue Sep 19 14:53:34 1995

244
*
[RE00710(ALL)07/95]
If the acid touches someone's skin, eyes, or
clothing, immediately flush the area with water
for at least 15 minutes. If someone swallows the
acid, have him or her drink lots of milk or water
first, then Milk of Magnesia, a beaten egg, or
vegetable oil. Call a doctor immediately.
*
[RE00900(ALL)05/95]
RWARNING
To avoid damage or injury, follow these
directions in the order they are given. If
in doubt, call for road service.
*
[RE01000(ALL)03/95]
Preparing Your Vehicle
*
[RE01100(ALL)03/95]
1. Your vehicle has a 12-volt starting system, so
you need to use a 12-volt jumper system.
You will damage your starting motor,
ignition system, and other electrical parts if
you connect them to a 24-volt power supply
(either two 12-volt batteries in series or a
24-volt generator set).
*
[RE01200(ALL)03/95]
2. Do not disconnect the battery of the disabled
vehicle. You could damage the vehicle's
electrical system.
*
[RE01300(ALL)04/95]
3. Park the booster vehicle close to the hood of
the disabled vehicle.Make sure the vehicles
do not touch each other.Set the parking
brake on both vehicles and stay clear of the
engine cooling fan and other moving parts.
*
[RE01400(ALL)03/95]
4. Check all battery terminals and remove any
excessive corrosion before you attach the
jumper cables.
*
[RE01600(ALL)02/95]
5. Turn on the heater fan in both vehicles.
Turning on the fan helps protect the
electrical system from voltage surges. Turn
off all other switches and lights in both
vehicles to prevent possible damage to either
vehicle's electrical systems.
File:12ctree.ex
Update:Tue Sep 19 14:55:16 1995

259
Customer Assistance
%*
[HS00205(ALL)06/94]
Roadside Assistance
*
[HS00210(ALL)08/95]
Ford Motor Company has set up a 24-hour,
seven-day-a-week hotline with trained operators
who put you in touch with the help you need if
you experience a problem with your vehicle.
This complimentary service is provided to you
throughout your warranty period of 3 years or
36,000 miles (60,000 km), whichever comes first.
To purchase Roadside Assistance coverages
beyond this period (available through Ford Auto
Club in the United States or Ford and
Lincoln-Mercury dealers in Canada), contact
your Ford or Lincoln-Mercury dealer.
*
[HS00215(ALL)06/94]
Roadside Assistance will cover the following:
*
[HS00220(ALL)06/94]
q
Mount your spare if you have a flat tire.
*
[HS00225(ALL)06/94]
q
Jump-start your battery if it is dead.
*
[HS00230(ALL)06/94]
q
Unlock your vehicle if you are locked out.
*
[HS00235(ALL)06/94]
q
Bring you fuel if you run out.
*
[HS00240(ALL)06/94]
q
Tow your vehicle if you are stranded. Even
non-warranty related tows, like accidents or
getting stuck in mud or snow, are covered
(some exclusions apply, such as impound
towing and repossession).
File:13cthse.ex
Update:Tue Sep 19 14:56:21 1995

260
*
[HS00245(ALL)06/94]
How to use Roadside Assistance
*
[HS00250(ALL)06/94]
Your Roadside Assistance identification card can
be found in the Owner Guide portfolio in your
glove compartment. Complete the card and place
it in your wallet for quick reference.
*
[HS00255(ALL)04/95]
To receive roadside assistance in the United
States call 1-800-241-FORD (in Canada call
1-800-665-2006).
*
[HS00260(ALL)04/95]
Should you need to arrange for roadside
assistance yourself, Ford Motor Company will
reimburse the reasonable cost. To obtain
information about reimbursement call
1-800-241-FORD (in Canada call 1-800-665-2006).
*
[HS00300(ALL)01/95]
If You Have a Service Problem
*
[HS00400(ALL)01/95]
Ford Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service
your vehicle for you. This chapter tells you how
to get service or maintenance for your vehicle.
%*
[HS00505(ALL)02/95]
Service/Maintenance Concerns
(U.S. or Canada)
*
[HS00600(ALL)04/95]
Ford recommends taking your vehicle to your
selling dealer who wants to ensure your
continued satisfaction. You may, however, take
your vehicle to any authorized Ford or
Lincoln-Mercury dealer. In most cases, your
dealer will be able to resolve your concern.
*
[HS00700(ALL)04/95]
If you are not satisfied with the service you
received from your dealership's service
department, talk to the service manager at the
dealership, or if you still are not satisfied, talk to
the owner or general manager of the dealership.
In most cases, you will have your concern
resolved at this level.
File:13cthse.ex
Update:Tue Sep 19 14:56:21 1995

261
*
[HS01000(ALL)03/95]
If you are away from home when your vehicle
needs to be serviced, or if you need more help
than the dealer gave you, contact the Ford
Customer Assistance Center to find an
authorized dealership that may be able to help.
*
[HS01200(ALL)04/95]
To process your request, the Ford Customer
Assistance Center needs the following
information:
*
[HS01300(ALL)04/95]
q
your telephone number (both business and
home)
*
[HS01400(ALL)04/95]
q
the name of the dealer and the city where the
dealership is located
*
[HS01500(ALL)03/95]
q
the year and make of your vehicle
*
[HS01550(ALL)03/95]
q
the date purchased
*
[HS01600(ALL)03/95]
q
the current mileage on your vehicle
*
[HS01700(ALL)03/95]
q
your Vehicle Identification Number (VIN)
(listed on your owner card)
[HS01725(ALL)03/95]
If you have questions or concerns with your
vehicle, please follow these steps:
*
[HS01750(ALL)03/95]
1. Contact your Sales Representative or Service
Advisor at your selling/servicing dealership.
[HS01775(ALL)03/95]
2. If the inquiry or concern remains unresolved,
contact the Sales Manager or Service
Manager at your selling/servicing dealership.
[HS01825(ALL)03/95]
3. If the inquiry or concern cannot be resolved
at the dealership level, contact the Ford
Customer Assistance Center.
File:13cthse.ex
Update:Tue Sep 19 14:56:21 1995

262
*
[HS01850(ALL)03/95]
In the United States, contact:
%*
[HS01900(ALL)03/95]
one inch art:0060100-E
*
[HS02000(ALL)03/95]
If you live in Canada and have any questions or
concerns that the dealership cannot answer,
contact the Customer Assistance Centre.
%*
[HS02100(ALL)04/95]
one inch art:0060101-C
*
[HS02200(ALL)03/95]
If you still have a service or product complaint,
you may wish to contact the Dispute Settlement
Board (U.S. only) or the Canadian Motor Vehicle
Arbitration Plan (CAMVAP) in Canada.
[HS02300(ALL)08/93]The Dispute Settlement Board
(U.S. only)
*
[HS02400(ALL)03/95]
The Dispute Settlement Board is a voluntary,
independent dispute-settlement program
available free to owners or lessees of qualifying
Ford Motor Company vehicles.
*
[HS02500(ALL)01/95]
The Dispute Settlement Board may not be
available in all states. Ford Motor Company
reserves the right to change eligibility
limitations, modify procedures and/or to
discontinue this process at any time without
notice and without incurring obligations.
File:13cthse.ex
Update:Tue Sep 19 14:56:21 1995