1996 CHEVROLET TAHOE service

Downloaded from www.Manualslib.com manuals search engine Part C: Periodic Maintenanc,e
Inspections
Listed below are inspections and services which should
be performed at least twice a year (for instance, each
spring and fall). You should let your GM dealer’s
service department or other qualified service center do
these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a GM Service Manual. See “Service and Owner
Publications” in the Index.
Steering and Suspension Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs
of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, chafing, etc.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out-of-position parts as well as open seams,
holes, loose connections or other conditions which could
cause a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See “Engine Exhaust” in
the Index.
Radiator and Heater Hose Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed,
Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding,
and for damage
or missing parts. Replace parts as
needed. Replace any cables that have high effort or
excessive wear.
Do not lubricate accelerator and cruise
control cables.
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Downloaded from www.Manualslib.com manuals search engine Drive Axle Service
Check readfront axle fluid level and add as needed.
Check constant velocity joints and axle seals for leaking.
Transfer Case (Four-wheel Drive)
Inspection
Every 12 months or at oil change intervals, check front
axle and transfer case and add lubricant when necessary.
Oil the control lever pivot point and all exposed control
linkage. Check vent hose at transfer case for
kinks and
proper installation. More frequent lubrication may be
required on off-road use.
Brake System Inspection
Inspect the complete ,system. Inspect brake.lines and
hoses for proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Also inspect drum'brake linings
for wear and cracks. Inspect other brake parts, including
drums, wheel.cylinders, calipers, parlung brake, etc.
Check parking brake adjustment.
You may need to have
your brakes inspected more often
if your driving habits
or conditions result in frequent braking.
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Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed
the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks and Services” or
“Periodic Maintenance” can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
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Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING
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Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if
you need assistance. This section also tells
you how
to obtain service publications and how to report any
safety defects.
This section includes information on:
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The Customer Satisfaction Procedure Customer Assistance for Text
Telephone (TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
8-1

Downloaded from www.Manualslib.com manuals search engine Your satisfaction and goodwill are important to your
dealer and Chevrolet. Normally, any concern you may
have with your vehicle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Chevrolet
has empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern
to
your complete satisfaction. If your concern has not been
resolved
to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member
of dealer management. Normally, concerns can
be quickly resolved at that level. If the matter has
already
been reviewed with the Sales, Service or Parts
Manager, contact the owner of the dealership or the
STEP TWO -- If after contacting a member of
dealership management, it appears your concern
cannot
be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by calling 1-800-222- 1020. In Canada,
contact GM of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French).
~, General Manager. For help
outside
of the United States and Canada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the US. Virgin Islands: 1-800-496-9994
0 , In the Dominican Republic: 1-800-75 1-41 35
(English) or 1-800-751-4136 (Spanish)
0 In the Bahamas: 1-800-389-0009
0 In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-534-0 122
0 In all other Caribbean countries: 1-809-763-13 15
0 In other overseas locations, call GM North American
Export Sales in Canada at: 1-905-644-4112.

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited
to announce the
establishment of the Chevrolet/Geo Roadside Assistance
Center. As the owner of a 1996 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside
Assistance is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels of service
to the customer,
Basic Care and Courtesy" Care:
0 Toll-free number, 1 -800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
0 Available dealer services at reasonable costs (ie.,
wrecker services, locksmithkey service, glass
repair, etc.)
ROADSIDE
Courtesy " Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
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Downloaded from www.Manualslib.com manuals search engine FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chs;vrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with
the coverage provided by the Bumper to Bumper
New Vehicle Limited Warranty to eligible purchasers
of 1996 Chevrolet/Geo passenger car and light duty
trucks. (Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating 1996 and newer Chevrolet/Geo
vehicles for a period of 36 monlfis/36,000 miles,
whichever occurs first. All
Courtesy Care services
must be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Cure are not part of or
included in the coverage provided
by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time. For
complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide
you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number (VIN)
License plate number
Vehicle color
0 Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem
Please refer to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.