1996 CADILLAC SEVILLE service

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Emergency Road Service is performed on site for the
following situations:
Towing Service
0 Battery Jump Starting
Lock Out Assistance
0 Fuel Delivery
0 Flat Tire Change (Covers change only)
0 Trip Interruption - If your trip is interrupted
due to a warranty failure, incidental expenses
may
be reimbursed during the 48 months or
50,000 miles/80,000 kilometers warranty period.
Items covered are hotel, meals
and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile/50 kilometer radius, of a
participating Cadillac dealership. If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-11 12. An experienced Roadside Service
Advisor will assist you
and request the following
information:
0 A description of the problem
0 Name, home address, home telephone number
0 Location of your Cadillac and number you are
The model year, vehicle identification number and
calling
from
date
of delivery

Downloaded from www.Manualslib.com manuals search engine Roadside Service for the Hearing or Speech
Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties
or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY)
or a
conventional teletypewriter can communicate with
Cadillac
by dialing from the United States or Canada
1-800-833-CMCC - daily, 24 hours.
Our Cadillac Dealer Technician network is ready and
able
to assist Cadillac customers at roadside.

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Gold Key Courtesy Transportation
One of your Cadillac Owner Privileges is Gold Key
Courtesy Transportation. It's one more example of
Cadillac's commitment to provide the services you
expect and deserve as
a Cadillac owner.
Gold Key Courtesy Transportation helps you get where
you need to be when your Cadillac is in
the dealership
for warranty service.*
Courtesy Vehicle
Gold Key Courtesy Transportation provides you with
transportation if your car requires warranty repairs.
Your dealer will provide
you with a courtesy vehicle if
one is available.
Shuttle Service
Warranty work can frequently be handled in one day, but
there is no reason for you to wait around. Cadillac helps
eliminate inconvenience to you with transportation
alternatives.
Gold Key Courtesy Transportation provides shuttle
service for same day warranty work. Your Cadillac
dealer can get you where you need
to be with minimal
interruption
of your daily schedule. *
In Canada, for warranty repairs during the Complete
Vehicle Coverage period in the New Vehicle Limited
Warranty, interim transportation
may be available under
the Courtesy Transportation Program. Please consult
your dealer for details.
Miscellaneous Service
Gold Key Courtesy Transportation also provides various
reimbursements for overnight repairs. such as
transportation obtained independently, cab fare or
reasonable fuel expenses for a ride provided by another
individual.*
"Please ask about specific Gold Key Courtesy
Transportation benejits ofSeel-ed by your Cadillac dealer.
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Downloaded from www.Manualslib.com manuals search engine Plan Ahead When Possible
Whenever possible, schedule an appointment for your
vehicle’s warranty work. Your Cadillac dealer can then
prepare
to meet your alternative transportation needs
and minimize inconveniences typically associated with
warranty repairs.
Owner Responsibilities
There are only two things which you will be responsible for
during the use of your courtesy vehicle.
You are required to
provide
insurance coverage and replenish the fuel used.
In many cases your own auto insurance policy may
provide primary coverage for the courtesy vehicle,
similar
to rental car agreements. Please, check with your
insurance company to be certain what’s covered.
This service is provided to you under the terms of the
New Vehicle
Warranty, therefore, it is imperative that your
vehicle be picked up fiom the dealership at the completion
of
the warranty service. Vehicles not picked up in a timely
fashion may incur rental
fees charged to the customer.
Some state insurance regulations make it impractical to
rent vehicles to people under
21 years of age. If you are
under
21 and have difficulty renting a vehicle, Cadillac
will reimburse
you, up to $30/day, for any documented
transportation you receive.
GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution
Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to
your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right
to change eligibility
limitations and/or to discontinue its participation
in this
program.
Both Cadillac and your Cadillac dealer are committed to
making sure you are completely satisfied
with your new
vehicle. Our experience has shown that, if
a situation
arises where
you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very
successful.
There may be instances where
an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Cadillac voluntarily participates in BBB
AUTO LINE.
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REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation
like this, we certainly hope you’ll notify
us. Please call us at our Customer Assistance Center,
1-800-458-8006 or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
30009
Van Dyke
P.O.
Box 9025
Warren, MI 48090-9025
In Canada, please call
us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
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General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service and Owner Publications
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Service manuals, service bulletins, owner’s manuals and
other service literature are available
for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . 1-800-55 1-4123
Canada
. . . . . . . . . . . 1-800-668-5539
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Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding of their vehicle. They are also useful for
.owners with the appropriate skill level or training who
wish to
perform “do-it-yourself’ service: These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealerships.
GM monitors
product performance in the field. When service methods
are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve any
number of vehicles. Some will describe inexpensive service; others will describe expensive
service. Some
will advise
of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians.
In some cases
bulletins refer to service manuals, specialized tools,
equipment and safety procedures necessary to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond,
an index is required and
published quarterly to help identify specific bulletins.
Subscriptions are available. You can order
an index at
the toll-free numbers listed previously,
or ask a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.

Downloaded from www.Manualslib.com manuals search engine Keyless Entry System ........................... 2-7
Keys
.......................................... 2-1
Labels Certification/Tire
............................. 4-30
Service Parts Identification
..................... 6-53
Vehicle Identification Number
................... 6-53
Lamps
........................................ 2-40
Leaving .Your Vehicle
............................. 2-6
Leaving Your Vehicle with the Engine
Running ....... 2-27
Level Control, Electronic
......................... 2-87
Light Sensor
................................... 2-44
. Air Bag Readiness ....................... 1-21, 2-66
Anti-Lock Brake System Warning ............ 2-69, 4-6
Brake System Warning
......................... 2-67
Charging System
............................. 2-67
Engine Coolant Temperature Warning
............. 2-71
Oil Pressure
................................. 2-74
Parking Brake Indicator
........................ 2-68
Safety Belt Reminder
...................... 1-7, 2-66
Service Engine Soon
.......................... 2-71
Traction Control System Warning
............ 2-70, 4-9
Tire-Loading Information ...................... 4-29
Interior
..................................... 2-44
On Reminder
................................ 2-41
Panel
....................................... 2-44
Lighter
....................................... 2-54
Lights Loadihg
Your Vehicle
......................
Locks
Anti-Lockout Feature
....................
Automatic Door ..........................
Door ..................................
Power Door ............................
Programmable Automatic Door .............
Rear Door Security .......................
Trunk Release ...........................
Lumbar Controls ..........................
MAGNASTEER .......................
Maintenance. Normal Replacement Parts .......
Maintenance. Underbody ....................
Maintenance When Trailer Towing ............
Malfunction Indicator Lamp .................
MapPocket ..............................
Matching Transmitter(s) To Your Vehicle .......
MaxiFuse/Relay Center .....................
Methanol ................................
Mirrors ..................................
Convex Outside .........................
Driver’s Outside Auto-Dimming Rearview ....
Electrochromic Daymight Rearview .........
Illuminated Visor Vanity ..................
Power Remote Control ....................
Monitored Systems OK Message ..............
Mountain Roads ...........................
Multifunction Lever ........................
..... 4-29
...... 2-6
...... 2-4
....... 2-3
...... 2-4
...... 2-4
...... 2-5
..... 2-10
...... 1-2
..... 4-10
..... 6-65
..... 6-51
..... 4-38 .
..... 2-71
...... 2-52
...... 2-8
..... 6-58
...... 6-3
2.46. 2.48
..... 2-51
..... 2-51
2.46. 2.48
..... 2-55
..... 2-51
..... 2-83
..... 4-23
..... 2-32
CI
8-6

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Net. Convenience .............................. 2-53
Neutral
(N). Automatic Transaxle .................. 2-22
New Vehicle Break-In
........................... 2-15
Nightvision
................................... 4-16
Odometer
.................................... 2-64
Odometer.
Trip Set ......................... 2.77. 2.80
Off-RoadRecovery
............................. 4-12
Oil. Engine
..................................... 6-9
Oil Life Indicator ............................... 2-87
Operation
...................................... 2-7
Overdrive
(0). Automatic Transaxle ................ 2-22
Overheating Engine
............................. 5-15
Owner Publications
............................... 7- 12
Oil Pressure Light
.............................. 2-74
Overheated Engine Protection Operating Mode
....... 5-15
Paint Spotting. Chemical ........................ 6-51
Park
(P)
Automatic Transaxle .......................... 2-2 1
Shifting Into
................................. 2-25
Shifting Out of
............................... 2-28
AtNight
.................................... 2-12
Brake
...................................... 2-24
Brake Indicator Light
.......................... 2-68
Lots
....................................... 2-12
Over Things That
Burn ........................ 2-29
With a Trailer
........................... 4.37. 4.38
Pass Key Not Programmed Message
................ 2-83
Parking Passenger
Temperature Control
..................... 3-9
PASS-Key% .................................. 2-14
PCM Fault Message
............................. 2-83
Power
Antenna Mast Care
............................ 3-36
DoorLocks
................................... 2-4
Option
Fuses ................................ 6-54
Remote Control Mirror ........................ 2-51
Retained Accessory
........................... 2-17
Seatback Recliner
.............................. 1-5
Steering
.................................... 4-10
Steering Fluid
................................ 6-24
Windows ................................... 2-31
Power Seat
..................................... 1-1
Lumbar Controls
.............................. 1-2
Memory Function
.............................. 1-3
Pregnancy,
Use of Safety Belts .................... 1-26
Problems on the Road
............................ 5-1
Programmable Automatic Door Locks
............... 2-4
Publications, Service and Owner
................... 7-11
Pull-Down Feature. Automatic
.................... 2-11
Passing
....................................... 4-13
Radio Reception .............................. 3-34
Radios ............................. 3.15.3.18. 3.26
Rain.
Driving In ................................ 4-17
Rainsense Wipers
............................... 2-35
RAP ......................................... 2-17
ReadingLamps
................................ 2-45
8-7