1996 BUICK CENTURY phone

NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want.
If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation of
your vehicle’s engine, Delco radio or other
systems, and even damage them. Your vehicle’s
systems may interfere
with the operation of
sound equipment that has been added
improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone
units.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes or
a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight and extreme heat.
If they aren’t, they may
not operate
properly or may cause failure
of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. If you notice a reduction in sound
quality, try
a known good cassette to see if the tape or
the tape player
is at fault. If this other cassette has no
improvement in sound quality, clean the tape player.
Cleaning may be done with
a scrubbing action,
non-abrasive cleaning cassette with
pads which scrub
the tape head as the hubs of the cleaner cassette turn. It
is normal for the cassette to eject while cleaning. Insert
the cassette at least three times to ensure thorough
cleaning.
A scrubbing action cleaning cassette is
available through your Buick dealer.
You may also choose a non-scrubbing action, wet-type
cleaner which uses
a cassette with a fabric belt to clean
the tape head. This type of cleaning cassette will not
eject. It may
not clean as thoroughly as the scrubbing
type cleaner.
Cassettes are subject
to wear and the sound quality may
degrade over time. Always make sure that the cassette
tape is
in good condition before you have your tape
player serviced.
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Driving too fast through large water puddles or even
going through some car washes can cause problems,
too.
The water may affect your brakes. Try to avoid puddles.
But
if you can’t, try to slow down before you hit them.
Wet brakes can cause accidents. They won’t work
well in a quick stop and may cause pulling to one
side. You could lose control
of the vehicle.
After driving through a large puddle
of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen
if the road is wet enough and you’re
going
fat enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But
it can if your
tires haven’t much tread or if the pressure in one or
more
is low. It can happen if a lot of water is standing on
the road.
If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
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Section 8 Customer Assistance Information
Here you will find out how to contact Buick if you
need assistance. This section also tells you how to
obtain service publications and how to report any
safety defects.
This section includes information
on:
The Customer Satisfaction Procedure
Customer Assistance for Text
Telephone (TTY) Users
Roadside Assistance
0 Courtesy Transportation
BBB Auto Line - Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Customer Satisfaction Procedure
8-1
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For prompt assistance, please have the following
information available
to give the Customer
Assistance Representative:
0
0
0
0
0
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However, if you wish to write
Buick, write to:
Buick Motor Division Customer Assistance Center
902 E. Hamilton Avenue
Flint, MI, 48550
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices. When contacting Buick, please remember that your
concern will likely be resolved in the dealership,
using
the dealer’s facilities, equipment and personnel. That
is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone
(TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Buick by dialing: 1-800-83-BUICK. (TTY users in
Canada can dial 1-800-263-3830.)
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GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Buick and your Buick dealer are committed
to making sure you
are completely satisfied with
your new vehicle. Our experience has shown that,
if
a situation arises where you feel your concern
has not been adequately addressed, the Customer
Satisfaction Procedure described earlier in this
section
is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Buick voluntarily participates in
BBB
AUTO LINE. BBB AUTO
LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure,
you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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Cruise Control .................................. 2-30
Cupholders
.................................... 2-39
Customer Assistance Information
................... 8- 1
Customer Satisfaction Procedure .................... 8- 1
Damage. Finish ............................... 6-52
Damage. Sheet Metal
............................ 6-52
Daytime Running Lamps
......................... 2-34
Dead Battery
................................... 5-2
Defects. Reporting Safety
......................... 8-7
Defensive Driving
............................... 4- 1
Defogger. Rear Window
.......................... 3-3
Defogging
..................................... 3-2
Defrosting
..................................... 3-2
Dimensions. Vehicle
............................ 6-63
Door
Drive Position. Automatic Transaxle
................ 2- 18
Driver Position
................................. 1 - 13
Driving
City
....................................... 4-19
Defensive
.................................... 4-1
Drunken
..................................... 4-2
Freeway
.................................... 4-20
In a Blizzard ................................. 4-26
In Foreign Countries
........................... 6-4
IntheRain
.................................. 4-16
Night
...................................... 4-14
OnCurves
................................... 4-9
On Grades While Towing a Trailer ............... 4-35
On Hill and Mountain Roads
.................... 4-22
Customer Assistance for
Text Telephone Users
......... 8-3
Locks
....................................... 2-3 OnSnowandIce
............................. 4-25
Wet Roads
.................................. 4-16
Winter ...................................... 4-24
With a Trailer
................................ 4-34
DrunkenDriving
................................ 4-2
Electrical Equipment. Adding
................ 3-9. 6-56
Electrical System
............................... 6-56
Engine 6-8. 6-9
Engine
Coolant
..................................... 6-22
Coolant Heater
............................... 2-14
Coolant Level Check
.......................... 7-37
Coolant Temperature Gage
..................... 2-54
Exhaust
..................................... 2-24
Identification
................................ 6-55
OilLevelCheck
.............................. 7-37
Overheating
................................. 5-13
Running While Parked ......................... 2-24
Specifications
................................ 6-63
Starting Your
........................... 2- 12. 2-13
Engineoil
.................................... 6-10
Adding
..................................... 6-12
Additives
................................... 6-13
Checking
................................... 6-10
Used
....................................... 6-14
Whentochange
.............................. 6-14
Engine
Oil Pressure Light ........................ 2-57
Ethanol
........................................ 6-3
Through Deep Standing
Water
................... 4-18
Coolant Temperature Warning Light
.............. 2-53
Exhaust. Engine
................................ 2-24
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