1995 CHEVROLET CORVETTE service

Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.
Any additional information from “Owner Checks
and
Services” or “Periodic Maintenance” can be added on
the following record pages.
Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store
them.
DATE
Maintenance Record
ODOMETER
READING SERVICED
BY MAINTENANCE PERFORMED
7-4s

Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
7-49

Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER READING SERVICED
BY MAINTENANCE PERFORMED
7-50

Downloaded from www.Manualslib.com manuals search engine e Section 8 Customer Assistance Information
I -
Here you will find out how to contact Chevrolet if you
need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
This section includes information on: The Customer
Satisfaction Procedure, Customer Assistance for
Hearing or Speech Impaired, The Corvette Action
Center,
BBB Auto Line - Alternative Dispute
Resolution Program, Reporting Safety Defects,
Roadside Assistance, and Service and Owner
Publications.
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Chevrolet. Normally, any concern with the
sales transaction or the operation
of your vehicle will be
resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur.
If your
concern has not been resolved to your satisfdction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can be
quickly resolved at that level.
If the matter has already been
reviewed with the Sales, Service, or
Parts Manager, contact
the owner of the dealership or the General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealer without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020.
In Canada, contact GM of Canada
Customer Assistance Center
in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto Rico, call
1-800-496-9992 (English) or 1-800-496-9993
(Spanish).
In the U.S. Virgin Islands, call
1-800-496-9994.
In other overseas locations, contact
GM North American Export Sales in Canada by calling
1-905-644-4112.
8-1

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada Box
8880
Ottawa, Ontario KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy, MI 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel
Sam Drive
Oshawa, Ontario
L 1 H 8P7
Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer
satisfaction, Chevrolet has established the
Chevrolet/Geo Roadside Assistance Center.
Roadside Assistance is available 24 hours a day,
365
days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems. If your problem cannot
be
resolved over the phone, our advisors have access to a
nationwide network
of dealer-recommended service
providers. Roadside membership is free however some
services may incur costs.
8-5

Downloaded from www.Manualslib.com manuals search engine Roadside offers two levels of service to the customer,
Basic Care and Courtesy" Care:
ROADSIDE Basic Care PROVIDES:
Toll-free number, 1-800-CHEV-USA
0 Free towing for warranty repairs
Basic over-the-phone technical advice
0 Available dealer services at reasonable costs
(i,e., wrecker services, locksmithkey service, glass
repair, etc.)
Note: Roadside
Basic Care applies to all ChevroletlGeo
vehicles regardless of age or miles.
ROADSIDE
Courtesy Care PROVIDES:
0 Roadside Basic Care services (as outlined above)
Plus:
0 FREE Non-Warranty Towing (to the closest dealer
i from a legal roadway)
I
FREE LocksmitldKey Service (when keys are lost
0 FREE Flat Tire Service (spare installed on the road)
on the
road or locked inside)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on the road)
Note:
Courtesy Care is available to Retail and Retail
Lease Customers operating
1994 and newer
Chevrolet/Geo vehicles for a period
of 36
months/36,000 miles. All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or Dealer
Service Management.
Basic Care and Courtesy Care are not part of or included in the coverage
provided by the New Vehicle Limited Warranty. Chevrolet reserves the
right to modify or discontinue
Basic Care and Courtesv -at any time.
For complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will
provide you with
quality and priority service. When roadside
services
are required, our advisors will explain any payment
obligations that may
be incurred for utilizing outside services.
For prompt assistance when calling, please have the
following information available to give to the advisor:
0 Vehicle Identification Number
License plate number

Downloaded from www.Manualslib.com manuals search engine Vehicle color
Vehicle location
Telephone number where you can be reached
Vehicle mileage
Description of problem
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the BUMPER
TO BUMPER New
Vehicle Limited Warranty to retail purchasers
of 1995
ChevroletlGeo passenger cars and light duty trucks
(please see your selling dealer for details).
Courtesy Transportation includes:
One way shuttle ride for any warranty repair
completed during the same day.
Up to $30 maximum daily vehicle rental allowance
for any overnight warranty repair up
to 5 days, OR
0 Up to $30 maximum daily cab, bus, or other
transportation allowance
in lieu of rental for any
overnight warranty repair up to
5 days, OR
Up to $10 daily fuel allowance for rides provided by
another person (ie., friend, neighbor, etc.) in lieu
of
rental for any overnight warranty repair up to 5 days.
Note: All Courtesy Transportation arrangements will
be administered by your ChevroletlGeo dealership
service management. Claim amounts
should reflect
all actual costs.
0 Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER TO BUMPER New Vehicle Limited
Warranty. ChevroletlGeo reserves the right to make
any changes or discontinue Courtesy Transportation
at any time without notification.
For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on courtesy transportation.
8-7

Downloaded from www.Manualslib.com manuals search engine Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States 1-800-551-4123
Canada 1-800-668-5539
Service Manuals
Service manuals contain diagnosis and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors’ dealerships. GM monitors
product performance
in the field. When service methods
are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform better
service. Service bulletins may involve any number of
vehicles. Some will describe inexpensive service; others
will describe expensive service. Some will advise
of new
or unexpected conditions, and others may help avoid
future costly repairs. Service bulletins are meant for
qualified technicians. In some cases they refer to service
manuals, specialized tools, equipment and safety
procedures necessary to service the vehicle. Since these
bulletins are issued throughout the model year and
beyond, an index is required and published quarterly to
help identify specific bulletins. Subscriptions are
available. You can order an index at the toll-free numbers
listed previously, or ask a GM dealerhetailer to see an
index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.