
Downloaded from www.Manualslib.com manuals search engine What Will Roadside Service Cost You ? ? ?
There is no cost to call the toll-free Roadside Service number. Many
times Roadside Advisors can assist you over the phone.
There is no cost for Roadside Service if the repair is under warranty or the
provided service is one of the covered Emergency Road Services.
If a dealership Service Technician travels toyour location, and the spair is
not covered under warran@, there is a nominal service fee to cover the
technician’s travel
to and fromyour location. Labor is charged at one and
one half times the Cadillac dealership retail labor rate, with a 30 minute
minimum. There is also a charge for any parts used and a mileage fee if the
technician travels beyond
30 miles,
How Do You Pay For Roadside Service . 373 e .
Payment is due at the time services are performed if it is determined they
are non-warranty related. Payment may be made by cash, personal check
or any major credit card honored
by the participating Cadillac dealership,
tow service or locksmith.
In some instances where warranty determiflation cannot be made, the
charges must still be paid. Retain the bill and submit it to an authorized
Cadiliac dealership Service Department
for review. If the repair is
determined to be covered b; warranty the dealer will expedite
reimbursement directly
to you,
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Downloaded from www.Manualslib.com manuals search engine Mere Is Roadside Sewice Available ? ? ?
Whereveryou drive in the United States or Canada, an advisor is available
to assist you over the phone. If needed, a dealer technician will travel to
your location within a 30 miles/fiO kilometers radius, of a participating
Cadillac
dealership. If beyond this radius, we will arrange to have your car
towed to the nearest Cadillac
dealership.
Huw Do You Reach Roadside Service ? ? 1
Dial the toll-free Roadside Service number: 1-800-882-1112. An
experienced Roadside Service Advisor will assist YOU and request the
following information:
e
0
0
a
A description of the problem
Name, home address,
home telephone number
Location of your Cadillac, and number you are
calling from
The model yea4 vehicle identification number;
and date of delivery
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Downloaded from www.Manualslib.com manuals search engine Who Will Repair Your Cadillac At Roadside ? ? ?
In many cases, the advisor at the Roadside Service Center can provide
instructions
to get you back on the road.
To resohe more complex problems, the advisor will page an experienced
Cadillac dealership Service Technician. The technician will call
you and
evaluate the possible cause. If a roadside repair is possible, the technician
will come to your location and provide a permanent or temporary repair.
What If Your Cadillac Is In An Unsafe Location Or
On A Limited Access Highway ? ? ?
If your car is located in an area that is determined to be unsafe (by you, the
advisor or the technician) or if the vehicle is on a limited access freeway or
regulated highway, the advisor will arrange to tow your Cadillac to a safe
location, where service can be performed. Additional assistance
will be
provided if necessary.
What If Your Cadillac Cannot Be Repaired
At Roadside ? ? ?
If your car cannot be repaired at roadside within a reasonable period of
time (approximately 45 minutes) or requires the resources of a Cadillac
dealership service facility, the advisor
will arrange a tow service for you.
Towing may also be necessary after the technician has attempted
a repair,
but determines that your car cannot be repaired
at roadside.
Tow services are provided by independent companies, so therefore,
Cadillac
is not responsible for the tow company. During the 48 months, or
50,000 miles/80,000 kilometers warranty period, towing services are
covered
for any disablement.
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Downloaded from www.Manualslib.com manuals search engine .
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Loss of Control .................................... 4-15
Low Oil Level Message ............................. 2-89
M
Maintenance Normal Replacement Parts
........................ 6-75
Underbody ..................................... 6-56
When Trailer Towing ............................. 4-41
Malfunction Indicator Lamp (Service Engine Soon Light) . 2-80
Manual Seatback Recliner ............................ 1-2
Mats. Floor ........................................ 2-63
MaxiFuse 1M /Relay Center ............................ 6-63
Methanol (In Fuel) .................................. 6-3
Mirrors ........................................... 2-57
Automatic Rearview ............................. 2-57
Break-Away Outside ............................. 2-63
Convex Outside ................................. 2-63
Heated Outside Rearview ..................... 2.62, 3-6
Power .......................................... 2-62
Vanity ......................................... 2-66
Mpg Avg Reset. Driver Information Center ............. 2-86
MTBE (In Fuel) .................................... 6-3
Electrochromic Rearview with Compass ............. 2-59
Net. Convenience .................................. 2-64
Neutral (N) Position. Automatic Transaxle .............. 2-26
New Vehicle “Break-In” ............................. 2-20
Night Vision ....................................... 4-17
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Odometer ......................................... 2-74
Off-Road Recovery ................................. 4-13
Oil
Engine
......................................... 6-10
Life Indicator ................................... 2-94
Life Left Reset. Driver Information Center ..... 2.86. 6.15
Ordering. Owner Publications ......... See Owner Assistance
Outlets. Rear
....................................... 3-7
Outside Air ........................................ 3-1
Overdrive (a) Position. Automatic Transaxle ........... 2-27
Overheated Engine ................................. 5-11
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Downloaded from www.Manualslib.com manuals search engine P
Paint Spotting. Chemical ............................ 6-57
Park (P) Position. Automatic Transaxle ................ 2-25
Shifting Into .................................... 2-30
Shifting Out of .................................. 2-33
At Night ....................................... 2-16
On Hills While Towing a Trailer .................... 4-41
Over Things That Burn ........................... 2-33
Parking Brake ..................................... 2-29
PASS-Key I1 ....................................... 2-18
Passing ........................................... 4-13
Power
Antenna Mast Care
.............................. 3-24
Door Locks ...................................... 2-5
Folding Mirror .................................. 2-63
Remote Control Mirrors .......................... 2-62
Seat Controls .................................... 1-1
Seatback Recliner ................................ 1-3
Steering ........................................ 4-10
Steering Fluid .............................. 6.23. 6.24
Windows ....................................... 2-36
Pregnancy. Use of Safety Belts ........................ 1-29
Problems on the Road ................................ 5-1
Publications. Service and Owner ....... See Owner Assistance
Pull-Down Feature. Automatic
....................... 2-12
Parking
Lots
........................................... 2-16
Radiator Pressure Cap .............................. 6-22
Radiator. Adding Coolant ........................... 5-19
Radios ................................... 3.10,3.14, 3.17
Rain. Driving In .................................... 4-18
Reading Lamps .................................... 2-55
Rear
Compartment Fuse Block
......................... 6-66
Defogger ........................................ 3-6
Door Security Locks .............................. 2-6
Seat Air Outlet ................................... 3-7
Seat Outside Position ............................. 1-33
Seat Passengers ................................. 1-33
Storage Armrest ................................. 2-15
Taillamp Monitor ................................ 2-56
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Downloaded from www.Manualslib.com manuals search engine Uniform Quality Grading ......................... 6-44
Wear Indicators ................................. 6-42
Wheel Replacement .............................. 6-45
When It’s Time for New .......................... 6-42
Top Strap ......................................... 1-42
Torque Lock ....................................... 2-32
Torque, Wheel Nut ................................. 5-32
Towing a Trailer .................................... 4-34
Towing Your Vehicle ................................. 5-9
Traction Active Message ......................... 2-91,4-9
Traction Control System .............................. 4-9
Traction Control System Active Message ............... 2-79
Traction Disabled Message ................... 2-78,2-91,4-9
Trailer
Brakes
......................................... 4-38
Driving on Grades ............................... 4-40
Driving with a ................................... 4-39
Engine Cooling When Towing ..................... 4-42
Hitches ........................................ 4-38
Maintenance .................................... 4-41
Parking on Hills ................................. 4-41
Safety Chains ................................... 4-38
Tongue, Weight of ............................... 4-36
Total Weight on Your Vehicle’s Tires ................ 4-37
Towing a ....................................... 4-34
Turn Signals .................................... 4-40
Weight of a Trailer ............................... 4-36
Automatic ...................................... 6-17
Change Indicator, Reset .......................... 6-20
Reset Message .................................. 2-92
Transmitter, HomeLink Universal ..................... 2-68
Transmitters, Matching to Your Vehicle ................ 2-10
Trip Odometer ..................................... 2-74
Trunk Transaxle Fluid
Trip Set Button, Driver Information Center
............. 2-86
Open Message .................................. 2-92
Release, Remote ................................ 2-14
Security Override ................................ 2-13
Turn Signal On Message ............................. 2-92
Turn Signal and Lane Change Indicator ................ 2-40
Turn SignaI/Multifunction Lever ...................... 2-39
Turn Signals When Towing a Trailer ................... 4-40
Twilight Sentinel ................................... 2-52
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Underbody Maintenance ............................. 6-56
Underhood Lamp .................................. 2-53
V
Vanity Mirrors ..................................... 2-66
Vehicle
Control
of a ...................................... 4-5
Damage Warnings ................................. iv
Dimensions Chart
............................... 6-74
Leaving Your .................................... 2-7
Loading ........................................ 4-32
Storage ........................................ 6-30
Symbols ........................................... v
Very Low Refrigerant A/C Compressor Off Message ..... 2-92
Vision. Night ...................................... 4-17
Visor. Front and Auxiliary System ..................... 2-65
Identification Number (VIN) ...................... 6-59
Warning
Devices
......................................... 5-3
Flashers. Hazard ................................. 5-1
Lights .......................................... 2-75
Washing Your Vehicle ............................... 6-54
Weatherstrips ...................................... 6-53
Wheel Nut Torque .................................. 5-32
Wheel Replacement ........................... 6.45. 6.47
Windows ..................................... 2.36. 2.37
Windshield
Heated
.......................................... 3-7
Washer Fluid ............................... 2.44. 6.25
Washers ........................................ 2-43
Wiper. Blade Replacement ........................ 6-37
Wipers ......................................... 2-42
Winter Driving ..................................... 4-27
Wiring. Headlamp .................................. 6-69
Wood Panels. Care of ............................... 6-52
Wrecker Towing ..................................... 5-9
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