When you clean a stain from fabric,
immediately dry the area with an air
hose, hair dryer, or heat lamp to help
prevent a cleaning ring. (See
the
previous NOTICE.)
Special Cleaning Problems
Greasy or oily stains:
Such as grease,
oil, butter, margarine, shoe polish, coffee
with cream, chewing gum, cosmetic
creams, vegetable oils, wax crayon, tar
and asphalt.
0 Carefully scrape off excess stain.
0 Follow the solvent-type instructions
Shoe polish, wax crayon, tar and described earlier.
asphalt will stain if left on a vehicle
seat fabric. They should be removed
as soon as possible. Be careful,
because the cleaner will dissolve them
and may cause
them to spread
Non-greasy stains: Such as catsup,
coffee (black), egg, fruit, fruit juice, milk,
soft drinks, wine, vomit, urine and blood.
Carefully scrape off excess stain, then
sponge
the soiled area with cool water.
If a stain remains, follow the foam-type
instructions described earlier. If an
odor lingers after cleaning
vomit or urine, treat the area with
a waterhaking soda solution:
1 teaspoon (5 ml) of baking soda to
1 cup
(250 ml) of lukewarm water.
If needed, clean lightly with
solvent-type cleaner.
Combination stains: Such as candy,
ice cream, mayonnaise, chili sauce and
lnknown stains.
Carefully scrape off excess stain, then
clean with cool water and allow to
dry-
@ If a stain remains, clean it with
solvent-type cleaner.
Cleaning Vinyl
Use warm water and a clean cloth.
Rub with a clean, damp cloth to
remove dirt. You may have to do it
more than once.
Things like tar, asphalt and shoe
polish will stain if you don’t get them
off quickly. Use a clean cloth and a
solvent-type vinyl cleaner.
Cleaning Leather
Use a soft cloth with lukewarn water and
a mild soap or saddle soap.
For stubborn stains, use a mild
solution of
10% isopropyl alcohol
(rubbing alcohol) and
90% water.
solvent-based or abrasive cleaners,
furntiure polish or shoe polish on
leather.
immediately. If dirt is allowed,to work
into finish, it can harm the leather.
Cleaning the Top of the Instrument
Panel
Use only mild soap and water to Clean
the top surfaces of the instrument.pane1.
Sprays containing silicones or waxes
may cause annoying reflections in the
windshield and even make it difficult to
see through the windshield under certain
conditions.
Never use oils, varnishes,
Soiled leather should be cleaned
223. . .
ProCarManuals.com
Service and Appearance Care
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Vehicle Identification
Number
(VIN)
rhis is the' legal identifier for your
'ontiac. It appears on a plate in the front
:orner of the instrument panel, on the
lriver's side. You can see it if you look
hrough the windshield from outside your
rehicle. The
VIN also appears on the
Jehicle Certification and Service Parts
abels and the certificates of title and
egistration.
hgine Identification
?he eighth character in your VIN is the
:ngine code. This code will help you
.dentify your engine, specifications, and
*eplacement parts.
. .228
Service Parts
Identification Label
You'll find this label inside your console
storage compartment. It's very helpful if
you ever need to order parts.
On this
label is:
D your VIN,
the model designation,
paint information, and
a list of all production options and
special equipment.
Be sure that this label is not removed
From the vehcle.
Add-on Electrical
Equipment
NOTICE:
Don't add anything electrical to your
Pontiac unless you check with your
dealer first. Some electrical equip-
ment can damage your vehicle and
the damage wouldn't be covered
by your warranty. Some add-on
electrical equipment can keep other
components from working as they
should.
Your vehicle has an air bag system.
Before attempting to add anything
zlectrical to your Pontiac, see "Servicing
Your Air Bag-Equipped Pontiac" in the
Index.
ProCarManuals.com
Customer Assistance Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and Pontiac.
Normally, any concern with the sales
transaction or the operation of your
vehicle will be resolved by your
dealer’s Sales or Service Departments.
Sometimes, however, despite the
best intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should
be taken:
STEP ONE: Discuss your concern with
a member of dealership management.
Normally, concerns can be quickly
resolved at that level. If the matter has
already been reviewed with the Sales,
Service, or Parts Manager, contact the
owner of the dealership or the General
Manager.
STEP TWO: If after contacting a
member of dealership management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Pontiac Customer Assistance
Center by calling 1 -800-PM-CARES.
[n Canada, contact GM of Canada
Customer Assistance Center
in Oshawa
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). In Mexico,
call (525) 254-3777. In Puerto Rico or
U.S. Virgin Islands, call 1-809-763- 13 15.
[n all other overseas locations, contact
GM North American Export Sales in
Canada by calling 1-905-644-4 1 12.
For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, home and
business telephone numbers
Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of the instrument panel and visible
through the windshield.)
Dealership name and location
0 Vehicle delivery date and present
Nature of concern
We encourage you to call the toll-free
number listed previously in order to give
your inquiry prompt attention. However, if you wish to write Pontiac, write to:
mileage United
States
Pontiac Division
Customer Assistance Center
3ne Pontiac Plaza
Pontiac, MI 48340-2952
Canada
Seneral Motors of Canada Limited
Zustomer Assistance Center, 163-005
1908 Colonel Sam Drive
Dshawa, Ontario
L1H 8P7
Refer to your Warranty and Owner
4ssistance Information booklet for
2ddresses
of Canadian and GM Overseas
3ffices.
When contacting Pontiac, please
remember that your concern will likely
be resolved in the dealership, using the
dealership’s facilities, equipment and
personnel. That is why
we suggest you
follow Step One first if you have a
concern.
Customer Assistance for the Hearing or
Speech Impaired (TDD)
To assist customers who have hearing
difficulties, Pontiac has installed special
TDD (Telecommunication Devices for
the Deaf) equipment at its Customer
Assistance Center. Any hearing or speech
. . .260
ProCarManuals.com
Index
Cassette Tape Player and Graphic
Cassette Tape Player. AM/FM
Cassette Tape Player.
Equalizer. AM/FM
Stereo with
. . 1 12
Stereo with
.................. 109
Care of Your
................. 122
Chains. Tire
................... 221
Changing a Flat Tire
............. 171
Check Gages Light
.............. 97
Checlung Things under
the Hood . . 18
Checlung Your Restraint Systems
. . 40
Chemical Paint Spotting
.......... 226
Child Restraints
................ 31
Rear Seat
................... 33
Right Front Seat
.............. 35
Top Strap ................... 32
Where to Put the
.............. 31
Children (Safety Belts)
........... 30
Children. Larger (Safety Belts)
.... 38
Cigarette Lighter
............... 86
Circuit Breakers. Fuses and
....... 229
City Driving
................... 138
Cleaner. Air
................... 195
Cleaning
Aluminum Wheels
............ 225
Convertible Top
.............. 225
Fabric
...................... 222
Glass
....................... 224
Inside of Your Pontiac
......... 222
Instrument Panel. Top of
....... 223
... 270
Cleaning
Leather
..................... 223
Outside of Your Pontiac
........ 224
Problems. Special
............. 223
Twin Lift-off Roof Panels
...... 224
Vinyl
...................... 223
Windshield and Wiper Blades
... 224
Clock. Setting the
............... 109
Close-Out Panel
................ 84
Clutch. Hydraulic
............... 20 1
Comfort Controls ............... 104
Comfort Controls and Audio
Systems
.................... 103
Compact Disc. To Play a
...... 116. 1 19
Compact Disc Player and Graphic
Equalizer. AM/FM Stereo with
. . 118
Compact Disc Player. AM/FM Stereo with
.................. 115
Compact Discs. Care of Your
...... 122
Compact Spare Tire
............. 180
Compartments. Storage and
....... 83
Control of a Vehicle
............. 128
Controls
Console. Front
................. 84
Control. Loss of
................ 135
Air Conditioner
.............. 106
Brightness
.................. 76
Comfort
.................... 104
Features and
................. 41
Heater
...................... 104
Main Light
.................. 76 Controls
Remote Lock
................ 44
Seat
........................ 8
Convertible Top
................ 98
Installing the Boot Cover
....... 99
To Lower
................... 98
To Raise
.................... 100
Convex Outside Mirror
.......... 79
Coolant Adding
..................... 202
Engine
..................... 201
Heater. Engine
............... 55
How to Add to the Coolant
Recovery Tank
............. 164
How to Add to the Radiator
. . 165. 167
Temperature Gage. Engine
...... 94
Cooling
....................... 106
Cooling System
................ 162
Courtesy Lights
................ 78
Courtesy Transportation
.......... 263
Covered Visor Vanity Mirror
...... 85
Cruise Control
................. 72
Passing Another Vehicle While Using
............... 75
To Erase Speed Memory
....... 75
To Get Out of
................ 75
To Increase Speed While Using . . 74
To Reduce Speed While Using
. . 74
To Resume a Set Speed
........ 73
ToSet
...................... 72
Traction Control System and
.... 75
ProCarManuals.com
Front Fuel
......................... 185
Towing Hook-ups
............. 158
Fuel Gage
..................... 90
Fuels
in Foreign Countries ........ 186
Fully Articulating Sport Seat
...... 9
Fuse Block. Main
............... 230
Fuse Block. Underhood
.......... 231
Fuses and Circuit Breakers
....... 229
Gages Engine Coolant Temperature
.... 93
Engine Oil Pressure ........... 95
Fuel
....................... 90
Warning Lights and Indicators
... 89
Gasolines for Cleaner
Air ........ 186
Glass
......................... 224
GloveBox
.................... 83
GM Participation in BBB Auto Line
-
Alternative Dispute Resolution
Program
.................. 261
Halogen Bulbs
............... 209
Hatch Release
.................. 47
Hatch Release. Remote
.......... 47
Hazard Warning Flashers
......... 152
Head Restraints
................ 12
Headlight Doors
................ 76
Headlight High/Low Beam
....... 70
Heater Controls
................ 104
... 272
Headlights .................... 209 Heater.
Engine Coolant (Block)
.... 56
Heating
....................... 104
Highway Hypnosis
.............. 140
Hill and Mountain Roads
......... 141
Hitches
....................... 147
Hood Release
.................. 188
Hood. Checking Things under the
. . 188
Kook.Ups. Front Towing
......... 158
Kook.Ups. Rear Towing
......... 160
Horn ......................... 68
How to Add Coolant to the
Coolant Recovery Tank
. . . . 164
How to Add Coolant to the
Radiator
................ .165. 167
Hydraulic Clutch
............... 201
Hydroplaning
.................. 138
Hypnosis. Highway
............. 140
Identification Number. Vehicle
.... 228
Identification. Engine
............ 228
If a Tire Goes Flat
.............. 170
If You’re Stuck: In Sand. Mud. Ice
or Snow
.................... 180
Ignition Switch
................. 51
Inflatable Restraint System.
Supplemental
................ 23
Inflation
- Tire Pressure .......... 216
Inside Daymight Rearview
Mirror
...................... 79
Instrument Cluster
.............. 88
Instrument Panel
............. 87 Instrument Panel. Cleaning the
Topof
..................... 223
[nterior Lights
................. 78
Jump Starting
............... 153
Key Release Button
. .
Keys .............
Label. Service Parts
Lane Change Indicator.
Lap-Shoulder Belt (Safety Belts)
. e . 19
Larger Children (Safety Belts)
. . . e 38
Leaving Your Vehicle with the
Identification
...........
Turn Signal and .............. 69
Leaving Your Vehicle
............ 44
Engine Running
.............. 64
Lighter. Ashtray and ............. 85
Lighter. Cigarette
............... 85
Lights Air Bag Readiness
.... ..... 24
Anti-Lock Brake System Warning
.................. 91
Brake System Warning ......... 90
Bulb Replacement
.......... 232
Daytime Running
............. 77
Front Map
................... 79
Check Gages
........ 96
Courtesy
............ 78
Fog ........................ 78
... 51
42
... 228
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