1994 GMC SIERRA Owners Manual

REPORTING SAFETY DEFECTS TO THE
CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle has a safety defect,
you should immediately notify Transport Canada,
in addition to notifying
General Motors
of Canada Limited. You may write to:
Transport Canada,
Box 8880
Ottawa, Ontario
K1 G 352
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, we certainly hope you’ll notify us. Please call
us at
I-800-GMC-TRUCK (1-800-462-8782)
, or write:
GMC Truck Consumer Relations
3 1 E. Judson Street 1607-04
Pontiac,
MI 48342-2230
In Canada, please call
us at 1-800-263-3777 (English) or 1-800-263-7854
(French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
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Roadside Assistance
GMC Truck’s Roadside Assistance provides stranded owners with
over-the-phone roadside repairs or towing service for disabled vehicles.
This service combines the efforts of technically trained telephone
representatives with a network
of GMC Truck’s dealer services.
Just dial GMC Truck Roadside Assistance at 1-800-GMC TRUCK
(1-800-462-8782, Roadside Assistance prompt) to reach a qualified
representative who can assist you
in repair or arrange a tow. Other
recommended services can also be arranged for situations such as retrieving
locked-in keys, changing a tire, or delivering gasoline, at
a charge to the
owner. We also provide dealer information at no charge such as location
of
the nearest GMC Truck dealer and their hours of operation.
Roadside Assistance is available 24 hours a day, seven days a week,
365
days a year, including weekends and holidays. Should you have any
questions about roadside assistance, call the GMC Truck Roadside
Assistance Center or contact your dealer.
Courtesy Transportation
The GMC Truck Commitment Plus Program offers courtesy
transportation for customers when obtaining warranty service. The
Courtesy Transportation Program is available to retail purchasers
of
Commitment Plus eligible 1994 GMC light duty trucks. This program
is offered in conjunction with the
36 month/36,000 mile BUMPER TO
BUMPER New Vehicle Limited Warranty.
0 In Canada, please consult your GM Dealer for information on
courtesy transportation.
COURTESY TRANSPORTATION INCLUDES
0 One way SHUTTLE RIDE from the dealership (up to 10 miles) for
same-day warranty repairs.
0 A loaner vehicle will be made available for overnight warranty repairs
up
to a 5 day maximum, or a $30 allowance for a rental vehicle, cab,
bus or other transportation in lieu
of a loaner. (Bringing vehicles in late
in the day, for service on the next day,
does not constitute overnight
repairs
.)
0 GAS allowance of $10 a day for rides provided by another person (i.e.,
friend, neighbor, etc.)
in lieu of rental for overnight warranty repair up
to 5 day maximum.
Note: All Courtesy Transportation arrangements will be administered
by
your GMC Truck dealership service management. All requests
should reflect actual costs up to and not to exceed the maxim\
um
allowable dollar limits.
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0 The Commitment Plus Courtesy Transportation Program is not part of
the BUMPER
TO BUMPER Limited Warranty. GMC Truck reserves
the right to make any changes or discontinue the Courtesy
Transportation Program at any time without notification.
For additional program details contact your GMC Truck dealer.
Note: Because of insurance liability considerations, age restrict.ions
exist in some states when loaning dealer owned vehicles or obt\
aining
vehicles
from rental establishments. See your dealer for details.
Service Publications
Information on how to obtain Product Service Publications (PSP’s),
Subscriptions, Indexes and Summaries as described below is applicable only
in the fifty U.S. States (and the District of Columbia) and only for light
trucks with GVWR less than
10,000 pounds (4536 kg).
In Canada, information pertaining to Product Service Bulletins and Indexes
can be obtained by writing to:
General Motors
of Canada Limited
Service Publications Department
1908 Colonel Sam Dr.
Oshawa, Ontario L1H
8P7
GMC Truck regularly sends its dealers useful service bulletins about GMC
Truck products. GMC Truck monitors product performance in the field. We
then prepare bulletins for servicing our products better. Now, you can get
these bulletins too.
Bulletins cover various subjects. Some pertain to the proper use and care of
your vehicle. Some describe costly repairs. Others describe inexpensive
repairs which, if done on time with the latest parts, may avoid future costly
repairs. Some bulletins tell a technician how to repair a new or unexpected
condition. Others describe a quicker way to fix your vehicle. They can. help
a technician service your vehicle better.
Most bulletins apply to conditions affecting a small number of cars or
trucks. Your GMC Truck dealer or a qualified technician may have to
determine if a specific bulletin applies to your vehicle.
Individual PSP’s
If you don’t want to buy all the PSP’s issued by GMC Truck for all models
in the model year, you can buy individual PSP’s, such as those which may
pertain to a particular model. To do this,
you will first need to see our index
of PSP’s. It provides a variety of information. Here’s what you’ll find in the
index and how you can get
one:
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What You’// Find in the Index;
A list of all PSP’s published by GMC Truck in a model year. PSP’s
covering all models of GMC light trucks are listed in the same index.
Ordering information so you can buy the specific PSP’s you may want.
Price information for the PSP’s you may want to buy.
How You Can Get an Index:
Indexes are published periodically. Most of the PSP’s which could
potentially apply to the most recent GMC Truck models will be listed
in the
most recent publication for that model year. This means you may want
to
wait until the end of the model year before ordering an index, if you are
interested
in buying PSP’s pertaining to a current model year car or truck.
Some
PSP’s pertaining to a particular model year vehicle may be published in
later years, and these would be listed in the later year’s index. When you order
an index for a model year that is not over
yet, we’ll send you the most recently
published issue. Check the ordering form
for indexes for earlier model years.
Cut out the ordering form,
fill it out, and mail it in. We will then see to it
that an index is mailed to you. There is no charge for indexes for the
1939-1 994 model years.
Toll-Free Telephone Number
If you want an additional ordering form for an index or a subscription, just
call toll-free and we’ll be happy to send you one. Automated recording
equipment will take your name and mailing address. The number to call is
1-800-551-4123.
Copies at Participating Dealers
Copies of Indexes and individual PSP’s are at your participating GMC
Truck dealer.
You can ask to see them.
A Very lmportant Reminder
These PSP’s are meant for technicians. They are not meant for the
“do-it-yourselfer”. Technicians have the equipment, tools, safety
instructions, and know-how
to do a job quickly and safely.
GMC Truck reserves
the right to change these procedures without notice
after November, 1992.
GMC Truck Service Publications
You can get these Product Service Publications by using the order form. You
can also get Service Manuals and Owner Publications.
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Notes
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1994 SERVICE PUBLICATIONS
ORDERING INFORMATION
You can get manuals that tell how to operate and service your vehicle.
To order them, fill out the order form on the next page and send it to
the address below.
GMC Truck Service Publications
Post Office Box 436006
Pontiac, MI 48343
If you have questions or would like to order using your credit card, call
us TOLL FREE at 1-800-627-5699.
From outside the Continental United States, please call 1-31 3-455-8016
GLOVE BOX LITERATURE FOR YOUR SIERRA
Manual Form Number Price
Owner’s Manual X-9404 $1 0.00
Warranty Manual X-941 7 $ 3.00
Vehicle Storage Manual x-01
01 -
You can also order the Glove Box Literature in a vinyl portfolio which
includes all
of these publications. Ask for form number 15958964-it
costs $1
5.00.
SERVICE MANUALS FOR ALL LIGHT DUTY TRUCKS
Model Kit Number Price*
1994 C/K Models NATP-9431 K $1 20.00
1994 G Van NATP-9457K $1 20.00
1994 P3 & P/G Models NATP-9432K $1 20.00
1994 Safari NATP-9430K $1 20.00
1994 Sm Models NATP-9429K $1 20.00
Includes: Service Manual, Unit Repair Manual, Driveability, Emissions,
and Electrical Diagnosis Manual.
PRODUm SERVICE PUBLICATIONS
Form Number
PSP I 91
PSP
I 92
PSP
I 93
Description
1991 Model Year Index
1992 Model Year Index
1993 Model Year Index
For 1994 Call 1-800-782-4356
1994 Model Year Index
1994 Model Year Product Service
Publication Subscription
Above Subscription With Binder
Binder Only PSP
I 94
PSP 94
PSP 948
PSP
B
Price
Free
Free
Free
Free
TBD
TBD TBD
Prices subject to change without notice.
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