1993 CHEVROLET LUMINA service

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Maintenance Schedule
Section E: Maintenance Record
After the scheduled services are performed, record the date,
odometer reading and who performed the service in the
columns indicated. When completing the Maintenance
Performed column, insert the numbers from the Schedule
I
or Schedule I1 maintenance charts which correspond to the
maintenance performed.
Also, you should retain all
maintenance receipts. Your owner information portfolio is
a
convenient place to store them.
DATE ODOMETER
READING SERVICED BY MAINTENANCE PERFORMED
-.. -~ _.

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READING SERVICED BY MAINTENANCE PERFORMED
~- -
I

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Maintenance Schedule
Section E: Maintenance Record (Cont.)
DATE ODOMETER
READING SERVICED BY MAINTENANCE PERFORMED
8 . 280

Downloaded from www.Manualslib.com manuals search engine Here you will find out how to
contact Chevrolet
if you need
assistance. This part also tells
you
how to obtain service publications
and how to report any safety
defects.
Part t
Customer Assistance lnformatior
Customer Satisfaction Procedure ....................................................................... \
282
Customer Assistance for the Hearing or Speech Impaired
................................ 283
BBB MediatiodArbitration Program ................................................................. 284
Chevrolet Roadside Assistance Program
............................................................ 287
Service Publications
........................................................................\
..................... 288
Reporting
Safety Defects
........................................................................\
............ 286

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Cusfomjer Satisfaction Procedure
Your satisfaction and goadwill. are
important to your dealer and Chevralet.
Nqmally, any concern with the sales
tmnsaction or
the operation of pur
vehicle will be-resolved by your dealer's
Sales or Service Depments.
Sometimes, however, despite the best
intentions
of all concerned,
misunderstandings
can OCCWT. If your
concern has not been resolved to your
saiisfaction, the following steps should
be taken:

Downloaded from www.Manualslib.com manuals search engine I Chevrolet Roadside
Assistance Program
To enhance Chevrolet’s strong
commitment to customer satisfaction,
Chevrolet is excited
to announce the
establishment of the Chevrolet/Geo
Roadside Assistance Center. As the
owner of a 1993 ChevroleVGeo,
membership in Roadside Assistance is
free.
24-Hour Roadside Assistance
Number
Roadside Assistance is available 24
hours a day, 365 days a year, by calling
This toll-free number
will provide you
over-the-phone roadside assistance with
minor mechanical problems.* If your
problem cannot be resolved over the
phone, our advisors have access to a
nationwide network of dealer-
recommended service providers. The
following services are available:
Towing
Locksmith
Tire repair
1-800-CHEV
USA (1-800-243-8872).
Glass replacement
Rental car or taxi
Additional services
as necessary
In Canada, call 1-800-268-6800 for
details on Roadside Assistance.
The Roadside Assistance Center uses
companies that
will provide you with
quality and priority service. When
roadside services are required, our
advisors will explain
any payment
obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling,
please have the following available to
give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be
Vehicle mileage
Description of problem
reached
Please refer to the Roadside Assistance
brochure inside your portfolio for full
program details.

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288
Service Publications
Information on how to obtain Product
Service Publications, Subscriptions and
Indexes as described below is applicable
only in the fifty
U.S. states (and the
District of Columbia) and only for cars
and light trucks with
GVWR less than
10,000 pounds (4 536 kg).
In Canada, information pertaining to
Product Service Bulletins and Indexes
can be obtained by writing to:
General Motors
of Canada Limited
Service Publications Department
1908 Colonel Sam Dr.
Oshawa, Ontario
L1H 8P7 Chevrolet regularly sends
its dealers
useful service bulletins about Chevrolet
products. Chevrolet monitors product
performance in the field. We then
prepare bulletins for servicing our
products better.
Now, you can get these
bulletins too. Bulletins cover various subjects. Some
pertain to the proper use and care
of
your vehicle. Some describe costly
repairs. Others describe inexpensive
repairs which,
if done on time with the
latest parts, may avoid future costly
repairs. Some bulletins tell a technician
how to repair a new or unexpected
condition. Others describe a quicker
way to
fix your vehicle. They can help a
technician service your vehicle better.

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c ” A
How You Can Get an Index
Indexes are published periodically.
Most of the
PSP’s which could
potentially apply
to the most recent
Chevrolet models will
be listed in the
most recent publication for that model
year. This means you may want to wait
until the end of the model year before
ordering an index,
if you are interested
in buying
PSP’s pertaining to a current
model year car or truck.
Some
PSP’s pertaining to a particular
model year vehicle may be published in
later years, and these would be listed in
the later year’s index. When you order
an index for a model year that is not
over yet, we’ll send you the most
recently published issue. Check the
ordering form for indexes for earlier model years.
190
Cut out the ordering form, fill it out,
and mail
it in. We will then see to it that
an index is mailed to you. There is no
charge for indexes for the 1990-1993
model years.
Toll-Free Telephone Number
If you want an additional ordering form
for an index, just call toll-free and we’ll
be happy to send you one. Automated
recording equipment
will take your
name
and mailing address. The number
to call is 1-800-551-4123.
A Very Important Reminder
These PSP’s are meant for technicians.
They are not meant for the “do-it-
yourselfer.” Technicians have the
equipment, tools, safety instructions,
and know-how
to do a job quickly and
safely.
Chevrolet reserves the right to change
these procedures without notice.
Chevrolet Service Publications
You can get these by using the
following order form.
Chevrolet Division service manuals are
intended for use by professional,
qualified technicians. Attempting
repairs or service without the
appropriate training, tools, and
equipment could cause injury to you or
others and damage to your vehicle that
may cause it not to operate properly.