i
STEP TWO - If after contacting .a member of
,Dealership Management, it appears your problem cannot be resolved by the dealership without further help,
.contact the Buick Customer Assistance Center by
calling 1-800-52 1-7300. In .Canada; contact GM of
Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call 254-17-86.
In Puerto Rico or U.S. Virgin
locations, contact GM International Export Sales- in
Canada by calling 1-4 16-644-4 1 12.
For prompt assistance, please have the :following
information available to give the Customer Assistance
,Representative:
' . Islands, call 1-809-763-13 15. In all other overseas
' Your name, address, telephone number
.@ 'Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
, attached to the left top of the instrument .panel 'and
visible through the windshield.)
0 Dealership name and location ' .
,.e Vehicle delivery date and present mileage
Nature of problem
In order to give your inquiry prompt attention, please
call the'toll-free number listed above. However, if
you
'wish to write Buick, write to:
Buick Motor Division,, Customer Assistance Center
902 E. Hamiltou Avenue
Flint,
MI 48550.
1
,.
A listing 'of all Buick Zone Offices and offices,outside
the
U.S. which can assist you can also be found in the
warranty booklet.
When contacting Buick, please remember that your
problem will likely be resolved in the dealership, using
the dealership's facilities, equipment and personnel.
That
is. why we suggest you follow Step One first if you
have a Droblem,
I
Customer Assistance for the Hearing
or Speech Impaired
To assist owners who have hearing difficulties, Buick
has installed special TDD (Telecommunication Devices
for the Deaf) equipment
'in its Customer Assistance .
Center. Any hearing or speech impaired customer who
has access to a TDD or
a conventional teletypewriter
(TTY) can communicate with Buick by dialing: 1-800-TD-BUICK. (TDD users
in Canada can dial
1-800-263-3830.)
320
.Gasoline ....................................... 243
Gasoline Tank. Filling Your
........................ 245
Gate Ajar Light
................................. 124
Gear Positions
................................... 78
Glass Cleaning
.................................. 282
Graphic Symbols
................................. 12
Guard Against Theft
.............................. 72
Guide en Francais
................................. 2
Halogen
Bulbs ................................. 265
Hazard Warning Flasher ........................... 204
Haze. Driving in ................................. 180
Headlamp Bulb Replacement
....................... 265
Headlight High-Low Beam Switch
. : ................. 90
Head Restraints ................................... 18
Heater
..................................... 128.. '13 1
Highway Hypnosis ............................... 185
Hill and Mountain Roads
.......................... 186
Hills. Parking on
.............. : ................. 188
Hitches. Trailer
.................................. 198
Holding
a Baby in Your Car ......................... 46
Hood. Opening the
............................... 247
Horn
........................................... 88
Hot Coolant Warning Light
........................ 122
Hot Engine. Safety Warnings About
................. 216
Hydroplaning
................................... 179
Ice. Driving
on ................................. 192
Identification Label. Service Parts
................... 287
Identification Number. Vehicle
..................... 287
Hearing Impaired. Customer Assistance
for
........... 320
High Speed Shifting When Your Engine
is Running ...... 79 Idling
Your Engine
................................ 86
If You're Stack: In Sand. Mud. Ice or Snow ........... 239
Ignition Key Positions
............................. 74
Indicator. Turn Signal
.............................. 89
Indicators. Disc Brake Wear
....................... 168
Infant Restraint
.................................. -47
Inflation. Tire
................................... 272
Inside Mirror
.................................... 102
Inspection. Tire
................................. 273
Instrument Panel
................................ 113
Interior Cleaning
............ *- .................. -280
Interlock. Brake-Transmission
Shift ............... 78. 84
Introduction. How
to Use this Manual ................. 10
Jack. Tire ..................................... 224
Jacking Up the Car
............................... 232
Jump Starting
................................... 206
Keys
.......................................... 62
Keyless Entry System. Remote
...................... 69
Kilometer Indicator
.............................. 114
Label. Service Parts Identification
.................. 287'
Lane Change Indicator
............................. 89
Lap-Shoulder Belt Usage by Children
.................. 56
Leaving Your Vehicle ............................ 65. 84
Light Bulbs. Replaceable
........................... 294
Light. Safety Belt
.............................. 21. 27
Light. Turn Signal Indicator
......................... 89
Indicators. Warning Lights. Gages
& ................. 114
LapBelt
........................................ 41
