1011 Mercury Grand Marquis tow

Seating and Safety Restraints 89
Seating 89
Safety restraints 97
Airbags 112
Child restraints 125
Tires, Wheels and Loading 143
Tire information 143
Tire inflation 145
Tire Pressure Monitoring System (TPMS) 158
Vehicle loading 163
Trailer towing 170
Recreational towing 173
Driving 174
Starting 174
Brakes 179
Traction Control™ 183
Air suspension 184
Transmission operation 186
Roadside Emergencies 190
Getting roadside assistance 190
Hazard flasher control 191
Fuel pump shut-off switch 192
Fuses and relays 193
Changing tires 201
Wheel lug nut torque 207
Jump starting 208
Wrecker towing 211
Customer Assistance 213
Reporting safety defects (U.S. only) 220
Reporting safety defects (Canada only) 220
Cleaning 221
Table of Contents
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2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING:Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Drive your new vehicle at least 1,000 miles (1,600 km) before towing a
trailer. For more detailed information about towing a trailer, refer to
Trailer towingin theTires, Wheels and Loadingchapter.
Introduction
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Owners Guide, 3rd Printing
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12.LOAD:Press to load a CD.
Press LOAD and a specific preset to
load in that particular slot. Available
slots are indicated by small flashing indicators in the display. When the
system is ready to accept a disc, LOAD CD X will appear in the display.
Load the CD. Press and hold to autoload up to 6 discs.
Note:Ensure that the system is ready to accept the CD. Do not force
the disc into the CD slot as damage could result.
13.AM/FM:Press repeatedly to
switch between AM/FM1/FM2 mode.
14.CD:Press to enter CD mode.
Press CD and a preset to select a
specific CD to play.
15.SAT:Your system may be equipped with Satellite Ready capability.
The kit to enable the Satellite reception is available through your
authorized dealer. Detailed satellite instructions are included with the
dealer installed kit.
Check with your authorized dealer for availability.
16.SHUF (Shuffle) /SCAN:Press SCAN to hear a brief sampling of
radio stations or CD tracks on the current CD. Press again to stop.
SHUF (Shuffle):Press and hold to play the CD tracks in random order
for the CD currently being played. Press again to stop.
GENERAL AUDIO INFORMATION
Radio frequencies:AM and FM frequencies are established by the
Federal Communications Commission (FCC) and the Canadian Radio and
Telecommunications Commission (CRTC). Those frequencies are:
AM - 530, 540–1700, 1710 kHz
FM- 87.7, 87.9–107.7, 107.9 MHz
Radio reception factors:There are three factors that can affect radio
reception:
•Distance/strength: The further you travel from a station, the weaker
the signal and the weaker the reception.
•Terrain: Hills, mountains, tall buildings, power lines, electric fences,
traffic lights and thunderstorms can interfere with your reception.
•Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
Entertainment Systems
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•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC)
SYSTEM (IF EQUIPPED)
1.OFF:Outside air is shut out and the fan will not operate.
2.AUTOMATIC:Press AUTOMATIC and select the desired temperature
using the temperature controls. The system will automatically determine
fan speed, airflow location, and outside or recirculated air to heat or cool
the vehicle to the selected temperature. The fan speed will remain
automatic unless the thumbwheel is turned all the way to LO.
NORM A/CVENT FLOOR FLR • DEF DEF
HI
LO
MAX A/C
OUTSIDE TEMP AUTOMATICOFF
F
AUTO
1112310
987654
Climate Controls
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Owners Guide, 3rd Printing
USA(fus)

During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C position reduce blower fan speed from the highest setting
and put the vehicle’s transmission into the park gear position to continue
to receive cool air from your A/C system.
To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Adjust the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
The rear defroster control is located
on the instrument panel.
Press the rear defroster control to
clear the rear window of thin ice
and fog. A small LED will illuminate
when the rear defroster is activated.
The ignition must be in the on position to operate the rear window
defroster.
The defroster turns off automatically after a predetermined amount of
time or when the ignition is turned off. To manually turn off the
defroster, press the control again.
Activating the rear window defroster will also activate the heated mirrors
(if equipped). For more information refer toHeated outside mirrorsin
theDriver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside of the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
Climate Controls
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Owners Guide, 3rd Printing
USA(fus)

Fog lamp control (if equipped)
With the ignition on, the fog lamps
can be turned on when the
headlamp control is pulled toward
you and is in any of the following
positions:
•Parking lamps
•Low beams
•Autolamps (when active)
Fog lamps will turn off when the
high beams are activated.
High beams
•Push the lever toward the
instrument panel to activate.
•Pull the lever toward you to
deactivate.
Flash-to-pass
Pull toward you slightly to activate
and release to deactivate.
Daytime running lamps (DRL) (if equipped)
Turns the headlamps on with a reduced output. To activate:
•the key must be in the on position,
•the headlamp control is in the off or
position,
•the vehicle is not in P (Park).
Lights
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MULTI-FUNCTION LEVER
Windshield wiper:Rotate the end
of the control away from you to
increase the speed of the wipers;
rotate towards you to decrease the
speed of the wipers.
Windshield washer:Press the end
of the stalk:
•briefly: causes a single swipe of
the wipers without washer fluid.
•a quick press and hold: the
wipers will swipe three times with
washer fluid.
•a long press and hold: the wipers and washer fluid will be activated for
up to ten seconds.
Courtesy wipe feature:One extra wipe will occur a few seconds after
washing the front window to clear any excess washer fluid remaining on
the windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat. Check the washer fluid
level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
Windshield wiper/washer features
When the windshield wipers are turned on during daylight, and the
headlamp control is in the autolamp position, the exterior lamps will turn
on after a brief delay and will remain on until the wipers are turned off.
Driver Controls
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Owners Guide, 3rd Printing
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TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
WARNING:Never adjust the steering wheel when the vehicle is
moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamps.
Slide-on-rod feature (if
equipped)
Rotate the visor towards the side
window and extend it rearward for
additional sunlight coverage.
Note:To stow the visor back into
the headliner, visor must be
retracted before moving it back
towards the windshield.
Driver Controls
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