Seating and Safety Restraints 89
Seating 89
Safety restraints 97
Airbags 112
Child restraints 125
Tires, Wheels and Loading 143
Tire information 143
Tire inflation 145
Tire Pressure Monitoring System (TPMS) 158
Vehicle loading 163
Trailer towing 170
Recreational towing 173
Driving 174
Starting 174
Brakes 179
Traction Control™ 183
Air suspension 184
Transmission operation 186
Roadside Emergencies 190
Getting roadside assistance 190
Hazard flasher control 191
Fuel pump shut-off switch 192
Fuses and relays 193
Changing tires 201
Wheel lug nut torque 207
Jump starting 208
Wrecker towing 211
Customer Assistance 213
Reporting safety defects (U.S. only) 220
Reporting safety defects (Canada only) 220
Cleaning 221
Table of Contents
2
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
toInflating your tiresin theTires, Wheels and Loadingchapter. When
the ignition is first turned to on, the light will illuminate for three
seconds to ensure the bulb is working. If the light does not turn on, have
the system inspected by your authorized dealer. For more information on
this system, refer toTire pressure monitoring system (TPMS)in the
Tires, Wheels and Loadingchapter.
Air suspension (if equipped):
Illuminates when the air suspension
is turned off, the load limit is
exceeded or the air suspension
system requires servicing.
Low fuel (if equipped):
Illuminates when the fuel level in
the fuel tank is at or near empty
(refer toFuel gaugein this chapter
for more information).
O/D off:Illuminates when the
overdrive function of the
transmission has been turned off;
refer to theDrivingchapter. If the
light does not illuminate, have the transmission serviced soon, or damage
may occur.
Speed control (if equipped):
Illuminates when the speed control
is activated. Turns off when the
speed control system is deactivated.
Door ajar (if equipped):
Illuminates when one of the doors is
not completely shut and the ignition
is turned to on. With the ignition in
on position, a tone will sound for
one second (if a door is open).
O/D
OFF
Instrument Cluster
16
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
2. Press and release RESET to pause the timer.
3. Press and hold RESET until the timer resets.
System Check and Vehicle Feature Customization
Press the SETUP button repeatedly to cycle the message center through
the following features listed:
Press SELECT to select functions in the setup menu:
PRESS SELECT TO BEGIN SYSTEM CHECK
When this message appears, press SELECT and the message center will
begin to cycle through the following systems and provide a status of the
item if needed.
Note:Some systems show a message only if a condition is present.
1. OIL LIFE
— HOLD RESET IF NEW OIL
2. WASHER FLUID
3. AIR SUSPENSION (if equipped)
4. RECONFIGURABLE TELLTALES
—OK
— FAILED RED
— FAILED AMBER
SCREEN FORM
Press SELECT to change the display:
•ODOMETER
•SPEEDO
TEXT SIZE
Press SELECT to change the display text size:
•NORMAL
•LARGE
Instrument Cluster
22
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Warning messages that have been reset are divided into three categories:
•They cannot be reset until the condition is corrected.
•They will reappear on the display 10 minutes from the reset.
•They will not reappear until an ignition off-on cycle has been
completed.
This acts as a reminder that these warning conditions still exist within
the vehicle.
DOOR AJAR— Displayed when a door is not completely closed.
POWERTRAIN MALFUNCTION— Displayed when the powertrain is
not operating properly. If the warning stays on or continues to come on,
contact your authorized dealer as soon as possible.
COOLANT OVER TEMPERATURE— Displayed when the engine
coolant is overheating. Stop the vehicle as soon as safely possible, turn
off the engine and let it cool. Check the coolant and coolant level. Refer
toEngine coolantin theMaintenance and Specificationschapter. If
the warning stays on or continues to come on, contact your authorized
dealer as soon as possible.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
CHECK FUEL CAP— Displayed when the fuel filler cap is not
properly installed. Check the fuel filler cap for proper installation. Refer
toFuel filler capin theMaintenance and Specificationschapter.
CHECK AIR SUSPENSION— Displayed when the air suspension
system is not operating properly. If this message is displayed while
driving, pull off the road as soon as safely possible. For more
information, refer toAir suspension systemin theDrivingchapter.
AIR SUSP OFF— Displayed when the air suspension system is turned
off. For more information, refer toAir suspension systemin the
Drivingchapter.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition. Warning message can be reset by pressing the RESET button,
but will return after 10 minutes. If any other button is pressed besides
RESET, the message ’’PRESS RESET TO CLEAR’’ will appear in the
message center. Once this message disappears (after approximately two
seconds), press RESET to clear the warning.
Instrument Cluster
24
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
This begins with the letters “DOT” and indicates that the tire meets all
federal standards. The next two numbers or letters are the plant code
designating where it was manufactured, the next two are the tire size
code and the last four numbers represent the week and year the tire was
built. For example, the numbers 317 mean the 31st week of 1997. After
2000 the numbers go to four digits. For example, 2501 means the 25th
week of 2001. The numbers in between are identification codes used for
traceability. This information is used to contact customers if a tire defect
requires a recall.
Tire replacement requirements
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering,
suspension, axle or transfer case/power transfer unit failure. If you
have questions regarding tire replacement, contact your authorized
dealer as soon as possible.
Tires, Wheels and Loading
149
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
•Do not run over curbs or hit the tire against a curb when parking
WARNING:If your vehicle is stuck in snow, mud, sand, etc.,do
notrapidly spin the tires; spinning the tires can tear the tire and
cause an explosion. A tire can explode in as little as three to five
seconds.
WARNING:Do not spin the wheels at over 35 mph (56 km/h).
The tires may fail and injure a passenger or bystander.
Highway hazards
No matter how carefully you drive there’s always the possibility that you
may eventually have a flat tire on the highway. Drive slowly to the
closest safe area out of traffic. This may further damage the flat tire, but
your safety is more important.
If you feel a sudden vibration or ride disturbance while driving, or you
suspect your tire or vehicle has been damaged, immediately reduce your
speed. Drive with caution until you can safely pull off the road. Stop and
inspect the tires for damage. If a tire is under-inflated or damaged,
deflate it, remove wheel and replace it with your spare tire and wheel. If
you cannot detect a cause, have the vehicle towed to the nearest repair
facility or tire dealer to have the vehicle inspected.
Tire and wheel alignment
A bad jolt from hitting a curb or pothole can cause the front end of your
vehicle to become misaligned or cause damage to your tires. If your
vehicle seems to pull to one side when you’re driving, the wheels may be
out of alignment. Have an authorized dealer check the wheel alignment
periodically.
Wheel misalignment in the front or the rear can cause uneven and rapid
treadwear of your tires and should be corrected by an authorized dealer.
Front-wheel drive (FWD) vehicles and those with an independent rear
suspension (if equipped) may require alignment of all four wheels.
The tires should also be balanced periodically. An unbalanced tire and
wheel assembly may result in irregular tire wear.
Tire rotation
Rotating your tires at the recommended interval (as indicated in the
Scheduled Maintenancechapter) will help your tires wear more evenly,
providing better tire performance and longer tire life.
Tires, Wheels and Loading
151
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
SNOW TIRES AND CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally, the use of non-recommended tires and wheels could
cause steering, suspension, axle or transfer case/power transfer unit
failure.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and chains. If you need to use chains, it is recommended that steel
wheels (of the same size and specifications) be used, as chains may chip
aluminum wheels.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only cable type chains offered by Ford Motor Company as an
accessory or equivalent. Using SAE Class S or other conventional link
type chains may cause damage to the vehicle’s wheel house and/or
body.
•Install chains securely, verifying that the chains do not touch any
wiring, brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
•Drive cautiously. If you hear the chains rub or bang against your
vehicle, stop and retighten the chains. If this does not work, remove
the chains to prevent damage to your vehicle.
•Remove the tire chains when they are no longer needed. Do not use
tire chains on dry roads.
VEHICLE LOADING – WITH AND WITHOUT A TRAILER
This section will guide you in the proper loading of your vehicle and/or
trailer, to keep your loaded vehicle weight within its design rating
capability, with or without a trailer. Properly loading your vehicle will
provide maximum return of vehicle design performance. Before loading
Tires, Wheels and Loading
163
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now you
have the load capacity to transport the cement and your friend home.
In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Note:Long wheel based vehicles are NOT rated for towing.
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1,000 miles (1,600 km).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Stay within your vehicle’s load limits.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to
Special operating conditionsin your scheduled maintenance.
Your loaded trailer should weigh no more than 1,500 lb (680 kg). The
GCW of your vehicle and trailer should not exceed 6,600 lb (2,993 kg).
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer toVehicle loading - with and
without a trailerin this chapter. Remember to figure in the tongue load
of your loaded vehicle when figuring the total weight.
Tires, Wheels and Loading
170
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)