1011 Mercury Grand Marquis belt

4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
+–
+–
2
3
14
Roadside Emergencies
209
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If equipped with an air suspension system, the air suspension control in
the luggage compartment must be turned to the off position before your
vehicle can be towed.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
211
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs,wipe off immediately.Damage may not be
covered by your warranty.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with MotorcraftProfessional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with MotorcraftSpot and Stain Remover (ZC-14). In Canada, use
MotorcraftMulti-Purpose Cleaner (CXC-101).
Cleaning
225
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
LEATHER SEATS
(IF EQUIPPED, EXCEPT FOR THE KING RANCHEDITION)
For King Ranchleather seats, refer to a separate section in this
chapter.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
LEATHER SEATS FOR THE KING RANCHEDITION ONLY
(IF EQUIPPED)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Cleaning
226
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

ENGINE DATA
Engine 4.6L V8 engine 4.6L FFV V8 engine
Cubic inches 281 281
Required fuel Minimum 87 octane Minimum 87 octane or
Ethanol (E85)
Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8
Ignition system Coil on plug Coil on plug
Spark plug gap 0.052–0.056 inch
(1.32–1.42 mm)0.041–0.047 inch
(1.04–1.20 mm)
Compression ratio 9.4:1 9.4:1
Engine drivebelt routing
Maintenance and Specifications
267
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•If the horn does not sound while attempting to reset any wheel, seek
service from your authorized dealer.
10. Perform Steps 8 and 9 on the right front tire, right rear tire and
finally the left rear tire. Training is complete after the horn sounds for
the last tire trained (left rear tire).
Turn the ignition to off. If two short horn beeps are heard, the reset
procedure was unsuccessful and must be repeated.
If after repeating the procedure and two short beeps are heard when the
ignition is turned to off, seek assistance from your authorized dealer.
Brakes - police
The police vehicle is equipped with heavy duty front disc brake pads to
meet the varying demands of different police service for fade resistance
and other performance requirements.
The police vehicle has standard anti-lock brakes and may be equipped
with traction control.
Brake fluid maintenance
Police pursuits involving hard braking result in very high temperatures in
the brake system, including the brake fluid. Over time, repeated
exposure to high brake temperatures can degrade brake fluid, potentially
reducing its boiling point. A lower boiling point could cause long brake
pedal travel and a loss of braking confidence during subsequent pursuit
driving. Ford recommends that police fleets replace the brake fluid at
every brake pad service interval. Brake fluid may be replaced more
frequently on vehicles involved in frequent high-speed pursuits with
heavy brake usage.
INTERIOR
Heavy duty seats - police
The front seat assemblies, including the seat adjustment mechanisms and
supports, are ruggedly designed and ensure working comfort. An
anti-stab plate is integrated into the seat back to reduce the risk of
officer injury. An adjustable power lumbar system is standard on the
driver’s seat.
Seat belt extenders
Some police departments have begun employing the use of seat belt
extenders to make the practice of buckling and unbuckling seat belts
easier for officers wearing hip mounted radios, side arms, etc.
Crown Victoria Severe Duty
281
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Seat belt extenders should never be worn when the lap strap will not
adjust snugly on the hips and/or when the intersection of the lap belt
and shoulder belt straps (measured along the lap strap) is less than six
(6) inches (15 cm) from an imaginary center line of the occupant’s body.
WARNING:Do not use extensions to change the fit of the
shoulder belt across the torso.
Calibrated speedometer - police
Deviations from true road speeds are minimized by a calibrated
speedometer head which gives both miles-per-hour (0–140 mph) and
kilometer-per-hour (0–222 km/h) readings. The speedometer head
assembly accuracy is2 mph (3 km/h) over the entire range (at 70°F
[21°C]). The “certified calibration” applies to the head assembly only and
does not apply to the indicated speed of the system, which is affected by
variations in vehicle loading, tire inflation pressures, tire rolling radii and
driveline ratios.
Red/White map light - police (if equipped)
The police vehicle may be equipped with a red/white map light located in
the headliner between the driver and front seat passenger. A
three-position switch provides either white or night-vision red options.
When the rocker switch is in the center position, the lamp is off.
Pressing the left side (white dot) makes the lamp operate in the white
light mode. Pressing the right side (red dot) makes the lamp operate in
the night-vision red mode.
Mobile communication systems
The Federal Communications Commission regulates the use of mobile
communication systems (such as two-way radios, telephones and theft
alarms) that are equipped with radio transmitters. If you install this
equipment in your vehicle, you should comply with those rules and a
qualified technician should install the equipment. Ford Motor Company
vehicles are in compliance with FCC regulations (CFR 47 Part 15) and
SAE J551d for radiated electromagnetic emissions.
Mobile communication systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use or not
properly installed. For example, when operated, such systems may cause
the engine to stumble or stall and may affect 4R70W transmission
operation. In addition, such systems may themselves be damaged or their
operation affected by operating your vehicle. (Citizen band [CB]
Crown Victoria Severe Duty
282
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Airbags must be allowed to fully deploy without restriction. The
deployment of airbags is not compatible with any configuration of police
equipment mounting that places objects in the airbag deployment path.
Equipment mounted or placed in the deployment path area of an airbag
will reduce the effectiveness of the airbag, damage the airbag and
potentially damage or dislodge the equipment. Further such items could
become projectiles in the event of an airbag deployment.
WARNING:Always use safety belts with the airbag
supplemental restraint system.
There are four very important reasons to always use seat belts with the
airbag system. Safety belts:
•help restrain the occupant to increase the effectiveness of the airbag
when it inflates.
•reduce the risk of injury in rollover, side or rear impact accidents for
which airbags are not designed to inflate.
•reduce the risk of injury in frontal collisions that are not severe
enough to activate the airbag.
•reduce the risk of passengers being thrown from the vehicle.
SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT
AIRBAGS
Will there be any way to special order police vehicles without the
airbag systems?
No. Based on the federal law (FMVSS #208), after August 31, 1993, the
Original Equipment Manufacturers (OEMs) will not be able to sell
passenger cars that do not contain passive restraint systems.
Can the installation of push bumpers on the front end of the
vehicle affect the deployment of an airbag?
Different push bumper designs may each have different deformation
characteristics in a crash situation that may or may not affect the
deployment of airbags. Without the benefit of crash tests on vehicles
equipped with push bumpers (there are a number of different styles
available), it is Ford’s opinion that installation of some push bumpers
could affect the timing of the airbag deployment. Use of a push bumper
that mounts solely to the vehicles bumper should not have a significant
effect upon airbag deployment.
Crown Victoria Severe Duty
298
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)