WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specifications. Do not use any
special washer fluid such as
windshield water repellent type fluid
or bug wash. They may cause
squeaking, chatter noise, streaking
and smearing. Refer to
Maintenance product
specifications and capacitiesin this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
CHANGING THE WIPER BLADES
1. Pull the wiper blade and arm
away from the glass. Turn the blade
as much as possible to gain access
to the lock tab (A). Using a skinny
tool, press the lock tab to release
the blade from the arm loop and
pull the blade from the arm.
2. Attach the new blade to the arm
loop and pull it into place until a
click is heard.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield. Refer toWindows and wiper bladesin theCleaning
chapter.
Maintenance and Specifications
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•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski racks) may reduce
fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
Maintenance and Specifications
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7. Train the TPMS sensors in the tires using the following TPMS reset
sequence starting with theleft front tirein the following clockwise
order:
•Left front (Driver’s side front tire)
•Right front (Passenger’s side front tire)
•Right rear (Passenger’s side rear tire)
•Left rear (Driver’s side rear tire)
8.Left front tire:Place the TPMS reset tool against the left front tire
where the tire meets the rim, opposite from the valve stem (1) as shown.
This is where the sensor is located inside the rim.
Both tools, the TPMS training tool (part number 8C2Z-1A203-A)
or the Tire Pressure Monitor Activation Tool (part number
204-363), must be held against the tire sidewall opposite the
valve stem as illustrated. For the TPMS training tool, the device
should be held as illustrated, with the arrow on the tool pointing
towards the rim; do not use the tool with the arrow pointing away
from the rim as it may not activate the sensor.
9. Press and release the activation button while holding either tool to the
side wall until the horn sounds. The horn will sound once within
approximately 10 seconds to indicate the process was successful.
Note:
•If a double horn chirp is heard, repeat the procedure. If a single horn
chirp is not heard, move the vehicle to rotate the wheels at least a
1 4-turn and repeat the procedure starting with Step 1.
Crown Victoria Severe Duty
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2.Electronic Equipment –The safest location for the electronic
equipment is on the trunk forward package shelf. Some equipment can
be mounted in the side shelf areas, but it must not protrude into the fuel
tank area in a crash (noted in Trunk Equipment Mounting Guide). The
optional Complete Police Prep Package is available to facilitate packaging
of electronic components with a sliding tray for the forward package
shelf and side compartments in the right and left shelf area. All
equipment should be located and mounted using theTrunk Equipment
Mounting Guidefor proper positioning of fasteners. This guide can be
accessed on the www.fleet.ford.com website. The sliding tray can also be
used, depending on size, to properly store parts with rigid and sharp
edges.
3.Ammunition –The safest location for ammunition is the forward
package shelf and on the side shelves. It is recommended that a plastic
storage container be utilized and mounted using theTrunk Mounting
Equipment Guidefor proper fastener locations. It is also recommended
that ammunition remain in the purchased container and be placed in a
safe storage container.
Low risk items –These items are soft in feel and pose a low risk of
trunk wall, rear seat area, and fuel tank puncture. Examples are: a soft
camera case, biohazard kit in plastic boxes, gloves, safety rope, tow
strap, traffic cones & sleeves, rain gear, riot gear (soft), emergency
blankets, bullet resistant vest, tie straps, cloth tape, garment bags, first
responder kit, Res-Q-Flo mask (placed in garment bag), fuses (plastic
container), briefcase, notebooks, spray bottles, helmet, and jumper
cables. It is not essential but recommended that the Trunk Pack™ can
be considered for organization of low risk items, especially if mixed with
“Carry With Caution”items.
BODY
Fire suppression system (if equipped)
Your vehicle may be equipped with an optional fire suppression system.
The fire suppression system is designed to help reduce the risk of injury
in high-speed rear impacts. The fire suppression system deploys
chemicals designed to slow the spread of fire or potentially extinguish a
fire, thereby providing more time for occupants to escape from a crashed
vehicle.
Crown Victoria Severe Duty
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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Every 15,000 miles
(24,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if
equipped)
Replace engine air filter
Replace fuel filter (Crown Victoria, Grand
Marquis and Town Car)
Every 105,000 miles
(168,000 km)Change engine coolant
1
Replace spark plugs
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(filter not required on 6F35, 6F50, DPS6 and
AWF-21 transmissions); consult dealer for
requirements
Change manual transmission fluid
Change rear axle fluid (RWD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace timing belt (Fiesta);failure to replace
belt can cause internal engine damage
1Initial replacement at 105,000 miles (168,000 km) or 72 months; every
45,000 miles (72,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance
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SPECIAL OPERATING CONDITIONS
If you operate your vehicleprimarilyin one of the more demanding
conditions listed below, you will need to have some items maintained
more frequently. If you onlyoccasionallyoperate your vehicle under
these conditions, it is not necessary to perform the additional
maintenance. For specific recommendations, see your dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
Inspect frequently, service as
required– Inspect and lubricate U-joints
– See axle maintenance items under
Exceptions
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag
– Rotate tires, inspect tires for wear and measure tread
depth
Every 5,000 miles (8,000 km) or
6 months– Change engine oil and filter
– Inspect and lubricate U-joints
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Scheduled Maintenance
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