•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
LEATHER SEATS
(IF EQUIPPED, EXCEPT FOR THE KING RANCHEDITION)
For King Ranchleather seats, refer to a separate section in this
chapter.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
LEATHER SEATS FOR THE KING RANCHEDITION ONLY
(IF EQUIPPED)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
Cleaning
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•If the horn does not sound while attempting to reset any wheel, seek
service from your authorized dealer.
10. Perform Steps 8 and 9 on the right front tire, right rear tire and
finally the left rear tire. Training is complete after the horn sounds for
the last tire trained (left rear tire).
Turn the ignition to off. If two short horn beeps are heard, the reset
procedure was unsuccessful and must be repeated.
If after repeating the procedure and two short beeps are heard when the
ignition is turned to off, seek assistance from your authorized dealer.
Brakes - police
The police vehicle is equipped with heavy duty front disc brake pads to
meet the varying demands of different police service for fade resistance
and other performance requirements.
The police vehicle has standard anti-lock brakes and may be equipped
with traction control.
Brake fluid maintenance
Police pursuits involving hard braking result in very high temperatures in
the brake system, including the brake fluid. Over time, repeated
exposure to high brake temperatures can degrade brake fluid, potentially
reducing its boiling point. A lower boiling point could cause long brake
pedal travel and a loss of braking confidence during subsequent pursuit
driving. Ford recommends that police fleets replace the brake fluid at
every brake pad service interval. Brake fluid may be replaced more
frequently on vehicles involved in frequent high-speed pursuits with
heavy brake usage.
INTERIOR
Heavy duty seats - police
The front seat assemblies, including the seat adjustment mechanisms and
supports, are ruggedly designed and ensure working comfort. An
anti-stab plate is integrated into the seat back to reduce the risk of
officer injury. An adjustable power lumbar system is standard on the
driver’s seat.
Seat belt extenders
Some police departments have begun employing the use of seat belt
extenders to make the practice of buckling and unbuckling seat belts
easier for officers wearing hip mounted radios, side arms, etc.
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Some approximate dimensions for airbags, at full inflation, are provided
in Figures 1 through 5. These dimensions are somewhat flexible and
represent “free form” deployments without the loading of occupants. The
shaded areas in Figures 6 through 8 represent available police equipment
mounting zones. These zones are shown for police vehicles equipped
with standard bucket seats. While bench seats are optional and still
appropriate for vehicles with certain limited police equipment
requirements, the standard bucket seats are recommended for vehicles
that require maximum available space for police equipment mounting.
The zone dimensions provided in Figures 6 through 8 are approximate
and will vary with the loading of occupants in the seats.
All airbag and equipment mounting zone dimensions are approximate
due to different airbag deployment characteristics.
No equipment will mount between the side of the front seat and the
door trim to block deployment of the side airbag.
Figure 1
1. 9.5 inches (240 mm) from center of airbag door
2. 15.7 inches (400 mm) from center of airbag door
3. 28.5 inches (725 mm)
No objects should be placed between the airbags due to airbag
variability.
10 203040506070
80
90
10 0
11 0
12 020 406080100
120
140
160
180
200LP R N D 2 1
12
3
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Figure 7
1. Area on top of instrument panel
2. Area in front of center console from tunnel up to instrument panel
3. Prisoner screen
4. 10 inches (254 mm)
5. Area on tunnel between seats
6. Height: 8.5 inches (216 mm)
7. 12 inches (305 mm)
8. Area on tunnel beneath center console
9. Tunnel
10. Depth: 1.5 inches (38 mm)
7
5
6
4
3
8
2
9
10
1
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Figure 8
1. Area on top of instrument panel.Equipment must not interfere
with driver visibility.
2. Area on tunnel between seats
3. 9 inches (229 mm)
4. 12 inches (305 mm)
IMPORTANT AIRBAG DOS AND DON’TS
WARNING:Do not attempt to tamper with, disconnect or
deactivate the airbag system.
Tampering with an airbag system could cause the bag to inflate or
become inoperative. The airbag system should not be disconnected or
deactivated.
WARNING:Do not mount or place any objects in the
deployment path of an airbag.
1
2
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A
ABS (see Brakes) .....................180
Accessory delay ..........................68
Airbags (police) ........................290
Airbag supplemental restraint
system ................................112, 122
and child safety seats ............114
description ......................112, 122
disposal ....................................124
driver airbag ....................115, 123
indicator light .................122, 124
operation .........................115, 123
passenger airbag .............115, 123
side airbag ...............................122
Air cleaner filter ...............260, 263
Air conditioning ..........................44
Air suspension ...........................184
description ..............................184
Alternator ..................................273
Antifreeze
(see Engine coolant) ................238
Anti-lock brake system
(see Brakes) ......................180–181
Anti-theft system ........................84
Audio system
(see Radio) ................26, 28, 32, 37
Automatic transmission
driving an automatic
overdrive .................................186
fluid, adding ............................257
fluid, checking ........................257
fluid, refill capacities ..............264
fluid, specification ..................264
Police and fleet vehicles ........270
Auxiliary power point .................67Axle
lubricant specifications ..........264
Police and fleet vehicles ........272
refill capacities ........................264
traction lok ..............................185
B
Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....208
maintenance-free ....................236
Police vehicles ........................272
replacement, specifications ...263
servicing ..................................236
Belt-Minder.............................107
Booster seats .............................139
Brakes ................................179–180
anti-lock ...........................180–181
anti-lock brake system (ABS)
warning light ...........................181
fluid, checking and adding ....257
fluid, refill capacities ..............264
fluid, specifications .................264
lubricant specifications ..........264
police .......................................281
shift interlock ..........................185
Bulbs ............................................53
C
Capacities for refilling fluids ....264
Cell phone use ..............................9
Changing a tire .........................201
Child safety seats ......................129
attaching with tether straps ..137
in front seat ............................129
in rear seat ......................129, 133
LATCH .....................................134
recommendations ...................127
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Child safety seats - booster
seats ...........................................139
Cleaning your vehicle
engine compartment ..............222
instrument panel ....................224
interior .....................................225
plastic parts ............................223
washing ....................................221
waxing .....................................221
wheels ......................................222
wiper blades ............................224
Climate control (see Air
conditioning or Heating) ............44
Clock adjust
6-CD in dash .............................40
AM/FM .......................................27
AM/FM/CD .................................30
AM/FM/Tape/CD .......................35
Console ........................................67
Controls
power seat .................................93
steering column ........................72
Coolant
checking and adding ..............238
refill capacities ................241, 264
specifications ..........................264
Cooler ........................................275
Cruise control
(see Speed control) ....................71
Cupholder(s) ...............................97
Customer Assistance ................190
Ford Extended Service
Plan ..................................302, 305
Getting assistance outside the
U.S. and Canada .....................217
Getting roadside assistance ...190
Getting the service you
need .........................................213Ordering additional owner’s
literature .................................219
Utilizing the
Mediation/Arbitration
Program ...................................217
D
Daytime running lamps
(see Lamps) ................................48
Defrost
rear window ..............................46
Dipstick
automatic transmission
fluid ..........................................257
engine oil .................................233
Driving under special
conditions ..................................188
through water .........................189
E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................208
Emergency Flashers .................191
Emission control system ..........254
Engine ........................................267
cleaning ...................................222
coolant .....................................238
fail-safe cooling .......................242
idle speed control ...................236
lubrication specifications .......264
refill capacities ........................264
service points ..................231–232
starting after a collision .........192
Engine block heater .................178
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Engine oil ..................................233
change oil soon warning,
message center .......................233
checking and adding ..............233
dipstick ....................................233
filter, specifications ........235, 263
recommendations ...................235
refill capacities ........................264
specifications ..........................264
Event data recording ....................7
Exhaust fumes ..........................177
F
Fail safe cooling ........................242
Fire suppression system
(police) ..............................286, 288
Flexible Fuel Vehicle (FFV) ....244
Floor mats ...................................73
Fluid capacities .........................264
Fog lamps ....................................48
Fuel ............................................244
calculating fuel
economy ............................23, 251
cap ...........................................247
capacity ...................................264
choosing the right fuel ...........248
detergent in fuel .....................249
filling your vehicle with
fuel ...........................244, 247, 251
filter, specifications ........244, 263
fuel pump shut-off switch .....192
improving fuel economy ........251
octane rating ...................249, 267
quality ......................................249
running out of fuel .................250
safety information relating to
automotive fuels .....................244Fuel - flex fuel vehicle
(FFV) .........................244, 248–249
Fuses ..........................................193
G
Gas cap (see Fuel cap) ............247
Gas mileage
(see Fuel economy) .................251
Gauges .........................................17
H
Hazard flashers .........................191
Headlamps ...................................47
aiming ..................................49, 51
autolamp system .......................47
bulb specifications ....................54
daytime running lights .............48
flash to pass ..............................48
high beam .................................48
replacing bulbs ...................55, 60
turning on and off ....................47
Heating
heating and air conditioning
system .................................43–44
Hood ..........................................230
I
Idle Meter ..................................271
Ignition ...............................174, 267
Illuminated visor mirror .............66
Infant seats
(see Safety seats) .....................129
Inspection/maintenance (I/M)
testing ........................................256
Index
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