1011 Mercury Grand Marquis ESP

transceivers, garage door openers and other transmitters whose power
output is 5 watts or less will not ordinarily affect your vehicle’s
operation.)
Because we have no control over the installation, design or manufacture
of such systems, Ford cannot assume responsibility for any adverse
effects or damage that may result if you use this equipment.
Malfunction of aftermarket electronic equipment should be resolved by
the equipment manufacturer.
Aftermarket equipment installation
Ford has developed aPolice Interceptor Modifier Guideto assist the
vehicle modifier in safely installing police equipment into the vehicle.
The guide provides detailed information on the location of key vehicle
components that must be untouched and warnings for other areas where
caution must be exercised. The Modifier Guide is available for
downloading, free of charge, from www.fleet.ford.com.
When installing aftermarket equipment, avoid using fasteners that are too
long for the application or are in an area which might damage vehicle
components, including wiring, brake lines, fuel tank and lines, powertrain
components, exhaust system and suspension.
Also, do not make electrical connections to vehicle electrical systems not
specifically designed for aftermarket equipment installations. Refer to the
“Wiring Diagram Manual” for electrical system information.
Do not install any components into the powertrain control module
(PCM) or PCM harness. Connecting into this system may affect engine
and transmission operation.
As an example: connection of aftermarket electrical equipment into the
brake light circuit or any other circuit which is connected to the PCM,
anti-lock brake computer, airbag system or any other vehicle system
which will cause vehicle malfunction.
WARNING:Contact during a crash with aftermarket equipment
in a vehicle can result in a personal injury.
WARNING:Installation of prisoner barriers may increase the
risk of injury to front seat occupants if the vehicle is impacted
from the rear at high speeds. This risk should be balanced, by the law
enforcement agency, against the risk of injury to the Officer associated
with prisoner transport.
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Trunk Pack™ and trunk loading
WARNING:Ford recommends that police equipment be both
secured and laterally aligned. Hard, stiff or sharp objects,
especially when not secured or properly located, pose a risk to the fuel
tank and back seat occupants in the event of a high speed rear impact.
After-market organizers that do not adequately deform in rear-impacts
can themselves become injury-producing objects. When locating,
securing and mounting police equipment, please review theTrunk
Equipment Mounting Guide,available on the www.cvpi.com website,
which provides recommended fastener mounting types and locations.
WARNING:Following the trunk packing considerations, also on
the www.fleet.ford.com website, is the most meaningful method
of reducing risk. If your department practice is inconsistent with the
Trunk Packing Considerations, then Ford suggests that you consider
purchasing an optional drop-in Trunk Pack™ to further reduce the risk
of injury resulting from police equipment pushing forward into the
back seat and/or fuel tank in the event of a high-speed rear impact.
The Trunk Pack™ provides more flexibility to officers transporting
police equipment than the trunk packing considerations.
To improve trunk packing by police agencies, Ford has made the
following items available:
•Trunk Pack™ – a drop-in box with a tough plastic shell made of high
density Polyethylene (HDPE). It both aligns police equipment laterally
in the trunk and utilizes a puncture resistant lining on the forward
side of the box to reduce the risk of police equipment penetrating into
the fuel tank and/or back seat in high-speed rear impacts.
•Trunk Equipment Mounting Guide – an outline pattern with
recommended fastener mounting locations in the trunk. The guide can
be found in thePolice Interceptor Modifier Guideand on the
Internet at www.fleet.ford.com.
•Trunk packing considerations – the following guidelines are offered to
reduce the risk of unique police equipment items pushing through the
fuel tank and/or back seat (see our www.fleet.ford.com website for
more details).
Trunk packing considerations
A slogan has been developed to increase police agency awareness of the
importance of trunk packing.
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2.Electronic Equipment –The safest location for the electronic
equipment is on the trunk forward package shelf. Some equipment can
be mounted in the side shelf areas, but it must not protrude into the fuel
tank area in a crash (noted in Trunk Equipment Mounting Guide). The
optional Complete Police Prep Package is available to facilitate packaging
of electronic components with a sliding tray for the forward package
shelf and side compartments in the right and left shelf area. All
equipment should be located and mounted using theTrunk Equipment
Mounting Guidefor proper positioning of fasteners. This guide can be
accessed on the www.fleet.ford.com website. The sliding tray can also be
used, depending on size, to properly store parts with rigid and sharp
edges.
3.Ammunition –The safest location for ammunition is the forward
package shelf and on the side shelves. It is recommended that a plastic
storage container be utilized and mounted using theTrunk Mounting
Equipment Guidefor proper fastener locations. It is also recommended
that ammunition remain in the purchased container and be placed in a
safe storage container.
Low risk items –These items are soft in feel and pose a low risk of
trunk wall, rear seat area, and fuel tank puncture. Examples are: a soft
camera case, biohazard kit in plastic boxes, gloves, safety rope, tow
strap, traffic cones & sleeves, rain gear, riot gear (soft), emergency
blankets, bullet resistant vest, tie straps, cloth tape, garment bags, first
responder kit, Res-Q-Flo mask (placed in garment bag), fuses (plastic
container), briefcase, notebooks, spray bottles, helmet, and jumper
cables. It is not essential but recommended that the Trunk Pack™ can
be considered for organization of low risk items, especially if mixed with
“Carry With Caution”items.
BODY
Fire suppression system (if equipped)
Your vehicle may be equipped with an optional fire suppression system.
The fire suppression system is designed to help reduce the risk of injury
in high-speed rear impacts. The fire suppression system deploys
chemicals designed to slow the spread of fire or potentially extinguish a
fire, thereby providing more time for occupants to escape from a crashed
vehicle.
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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
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Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications as identified in theMaintenance and Specifications
chapter. Failure to perform scheduled maintenance specific in this guide
will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Scheduled Maintenance
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Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oils, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your dealership for
all your vehicle’s needs.
There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
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