The transmission fluid should be in
this range if at normal operating
temperature (150°F-170°F
[66°C-77°C]).
The transmission fluid should be in
this range if at ambient temperature
(50°F-95°F [10°C-35°C]).
High fluid level
Fluid levels above the safe range
may result in transmission failure.
An overfill condition of transmission
fluid may cause shift and/or
engagement concerns and/or
possible damage.
High fluid levels can be caused by an overheating condition.
Adjusting automatic transmission fluid levels
Before adding any fluid, make sure the correct type is used. The type of
fluid used is normally indicated on the dipstick. Refer toMaintenance
product specifications and capacitiesin this chapter.
Use of a non-approved automatic transmission fluid may cause
internal transmission component damage.
If necessary, add fluid in 1/2 pint (250 ml) increments through the filler
tube until the level is correct.
If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
An overfill condition of
transmission fluid may cause
shift and/or engagement concerns and/or possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
Maintenance and Specifications
259
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Item CapacityFord part name or
equivalentFord part number / Ford
specification
Hinges, latches,
striker plates, fuel
filler door hinge and
seat tracks—Multi-Purpose Grease
(Lithium grease)XG-4 or XL-5 or equivalent /
ESB-M1C93-B
Lock cylinders —Motorcraft
Penetrating and Lock
LubricantXL-1 /
None
Power steering fluidBetween MIN and
MAX on reservoirMotorcraft
MERCONVATFXT-5-QM /
MERCONV
Automatic
transmission fluid
(4R75E)13.9 quarts
(13.2L)
3
Motorcraft
MERCONLV AT F
4
XT-10-QLV /
MERCONLV
Rear axle fluid
5
5.0 pints (2.4L)
6,7
MotorcraftSAE
80W-90 Premium Rear
Axle LubricantXY-80W90-QL /
WSP-M2C197-A
Rear axle fluid
(Police)
5
MotorcraftSAE
75W-140 Synthetic
Rear Axle LubricantXY-75W140- QL /
WSL-M2C192-A
Maintenance and Specifications
265
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Item CapacityFord part name or
equivalentFord part number / Ford
specification
Windshield washer
fluidFill as requiredMotorcraftPremium
Windshield Washer
Concentrate (US)
Premium Quality
Windshield Washer
Fluid (Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
Fuel tank19.0 gallons
(71.9L)——
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set
by the indication on the dipstick’s normal operating range. Police or Handling Package refill
capacity- 12.8 quarts (12.1L).4Use of any fluid other than the recommended fluid may cause transmission damage. Refer to
scheduled maintenance informationto determine the correct service interval.5Rear axles are considered lubricated for life when the vehicle is used for normal service. For
severe duty requirements, seeExceptions and/or Special Operating Conditionsinscheduled
maintenance information.6Service refill capacities are determined by filling the rear axle 1/4 inch to 9/16 inch (6 mm to
14 mm) below the bottom of the filler hole.7Add 4 oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent meeting Ford specification
EST-M2C118-A for complete refill of Traction-Lok rear axles.
Maintenance and Specifications
266
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
The Vehicle Identification Number (VIN) contains the following
information:
1. World manufacturer identifier
2. Brake system / Gross Vehicle
Weight Rating (GVWR) / Restraint
Devices and their location
3. Make, vehicle line, series, body
type
4. Engine type
5. Check digit
6. Model year
7. Assembly plant
8. Production sequence number
TRANSMISSION CODE DESIGNATIONS
You can find a transmission code on
the Safety Compliance Certification
Label. The following table tells you
which transmission each code
represents.
Description Code
Four-speed automatic overdrive (4R75E) Q
Maintenance and Specifications
269
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
This information is intended to aid the operators of police or fleet
vehicles (used in severe duty, high mileage operations) in understanding
the required maintenance services for such vehicles. It covers
maintenance services for vehicles equipped with Heavy Duty packages.
However, other vehicles operated under the conditions listed in this
supplement are also considered “severe service” vehicles and should be
serviced and maintained as described in this chapter and theScheduled
Maintenance Guidechapter.
CONTACT US
Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet
customers with direct access to Ford Motor Company for fleet sales or
service information. The hotline number is (800) 34-FLEET.
Ford Fleet website - Additionally, Ford maintains a website for police
and other fleet vehicles. The Ford Fleet website is located at
www.fleet.ford.com.
Police and fleet vehicles are manufactured with certain heavy duty parts
that are designed specifically for the varying demands and unique
requirements under which they are operated.
Note:As the police proportion of the Crown Victoria market continues
to increase, some of these heavy duty components have become standard
across the Crown Victoria line to reduce parts and manufacturing
complexity.
Components that are part of the option packages are listed below and on
the following pages with a brief outline of their major features and their
contribution to overall vehicle performance, handling and usage.
Failure to maintain your vehicle(s) properly may restrict your warranty
coverage, reduce vehicle performance and operational capabilities and
adversely affect driver-passenger safety. The severe duty maintenance
intervals are listed in theScheduled Maintenance Guidechapter.
The descriptions, specifications and material described in this publication
were in effect at the time the publication was approved for printing.
Ford Motor Company reserves the right to discontinue models at any
time, or change specifications, design or testing procedures without
notice and without incurring obligation.
TRANSMISSION
The police vehicle has a unique high-performance powertrain including
transmission and an aluminum driveshaft, which is designed for
maximum vehicle performance. Due to the nature of this powertrain,
some powertrain noise may be present.
Crown Victoria Severe Duty
270
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Driving in the overdrive cancel mode for prolonged periods at high speeds
will deteriorate performance and may cause extensive engine damage.
Crown Victoria police vehicles are designed to operate in
the
(Overdrive) gear selector position while in pursuit. Optimum
performance will be obtained in
(Overdrive). Operation in the overdrive
cancel mode should only be used in situations noted in this publication.
WARNING:Under no circumstances should the aluminum
driveshaft be replaced with a steel driveshaft. Doing so will
adversely affect vehicle operation which could lead to personal injury.
POWERTRAIN OVERSPEED PROTECTION
The powertrain control module (PCM) includes logic to electronically
prevent powertrain overspeed in any transmission selector position.
IDLE METER
Your vehicle may be equipped with an idle meter to indicate how much
time the vehicle is idling in P (Park) or N (Neutral). The meter is
incorporated with the vehicle odometer. Pressing the odometer-reset
button once will display the trip odometer (miles followed by a “T” for
trip odometer). Pressing the odometer-reset button a second time will
display the idle meter (hours followed by an “h”for hours). The idle
meter only accumulates time when the vehicle is in P (Park) or N
(Neutral). Displayed time is cumulative for the vehicle. It cannot be reset
to zero.
Police/Fleet vehicles often experience long periods of idling, during
which engine oil will continue to break down but mileage is not
accumulated on the odometer.
To assist fleet managers in maintaining proper oil change intervals, the
idle meter will help determine when an oil change is required. For every
hour that the vehicle idles, it has accumulated the equivalent of
approximately 33 miles (53 km) of driving. Using the combination of the
vehicle odometer and idle meter allows the fleet manager to better
determine when the oil needs to be changed.
Example:When the odometer has accumulated 3,000 miles (4,828 km)
and the idle meter shows 61 hours, a 5,000 mile (8047 km) oil change
interval will have been reached: 3,000 road miles + (61 idle hours x
33 miles/idle hour) = 5,013 miles. In metric units this calculation would
be 4,828 kilometers + (61 idle hours x 53 km/idle hour) = 8,061 km.
Crown Victoria Severe Duty
271
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Headlight flashers (wig-wags) - police
An interfacing connector is provided on the headlight circuit for use of
the headlights as alternating flashers (wig-wags). The connector is
located in front of the radiator. A protective cap is attached to prevent
contaminants from entering the connector when a wig-wag module is not
installed. When installing a headlight flasher (wig-wag) module, remove
the connector and tape it to the wigwag module harness. This will ensure
that the cap is available to be reattached if the wig-wag module is
removed. For additional information, refer to theCrown Victoria
Wiring Diagram Manual.
If your vehicle is equipped with one of the optional Police Interceptor
Equipment packages, the connector will already be used by the supplied
wig-wag module that comes with the option package.
Note:Use of the wig-wag feature overrides normal operation of the high
beam headlights, including flash-to-pass. However, the low beam
headlights will remain on and unaffected.
HEAVY DUTY SUSPENSION - POLICE
This option includes certain heavy duty components that contribute to
the vehicle’s stability and road handling capability under extremes of
operation. The police vehicle has a heavy duty steering gear, extra
control shock absorbers and heavy duty front and rear stabilizer bars.
COOLERS
It is strongly recommended that auxiliary devices such as lights not be
installed at the grille. Such devices will reduce airflow through the grille
and could potentially impact the cooling system performance.
Oil cooler - police
The 4.6L engine has an engine oil cooler to maintain engine oil
temperatures.
Engine and transmission coolers
External transmission and power steering coolers are located behind the
grille and in front of the radiator. It is strongly recommended that
auxiliary devices such as lights and sirens not be installed in the air path
of these coolers as they will impact cooling system performance.
Crown Victoria Severe Duty
275
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)
Seat belt extenders should never be worn when the lap strap will not
adjust snugly on the hips and/or when the intersection of the lap belt
and shoulder belt straps (measured along the lap strap) is less than six
(6) inches (15 cm) from an imaginary center line of the occupant’s body.
WARNING:Do not use extensions to change the fit of the
shoulder belt across the torso.
Calibrated speedometer - police
Deviations from true road speeds are minimized by a calibrated
speedometer head which gives both miles-per-hour (0–140 mph) and
kilometer-per-hour (0–222 km/h) readings. The speedometer head
assembly accuracy is2 mph (3 km/h) over the entire range (at 70°F
[21°C]). The “certified calibration” applies to the head assembly only and
does not apply to the indicated speed of the system, which is affected by
variations in vehicle loading, tire inflation pressures, tire rolling radii and
driveline ratios.
Red/White map light - police (if equipped)
The police vehicle may be equipped with a red/white map light located in
the headliner between the driver and front seat passenger. A
three-position switch provides either white or night-vision red options.
When the rocker switch is in the center position, the lamp is off.
Pressing the left side (white dot) makes the lamp operate in the white
light mode. Pressing the right side (red dot) makes the lamp operate in
the night-vision red mode.
Mobile communication systems
The Federal Communications Commission regulates the use of mobile
communication systems (such as two-way radios, telephones and theft
alarms) that are equipped with radio transmitters. If you install this
equipment in your vehicle, you should comply with those rules and a
qualified technician should install the equipment. Ford Motor Company
vehicles are in compliance with FCC regulations (CFR 47 Part 15) and
SAE J551d for radiated electromagnetic emissions.
Mobile communication systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use or not
properly installed. For example, when operated, such systems may cause
the engine to stumble or stall and may affect 4R70W transmission
operation. In addition, such systems may themselves be damaged or their
operation affected by operating your vehicle. (Citizen band [CB]
Crown Victoria Severe Duty
282
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)