1011 Mercury Grand Marquis maintenance schedule

Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils certified for gasoline engines by the American Petroleum
Institute (API). An oil with this trademark symbol conforms to the
current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use MotorcraftSAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C930-A.SAE 5W-20 oil provides optimum fuel economy and
durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
Maintenance and Specifications
235
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

If the battery has been disconnected or a new battery has been installed,
the clock and radio settings must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed inscheduled maintenance information.The coolant
concentration should be maintained at 50/50 coolant and distilled water.
For best results, coolant concentration should be tested with a
refractometer such as Rotunda tool 300- ROB75240E available from your
dealer. Ford does not recommend the use of hydrometers or coolant test
strips for measuring coolant concentration. The level of coolant should
be maintained at the FULL COLD level or within the COLD FILL RANGE
in the coolant reservoir. If the level falls below, add coolant per the
instructions in theAdding engine coolantsection.
Your vehicle was factory-filled with a 50/50 engine coolant and water
concentration. If the concentration of coolant falls below 40% or above
60%, the engine parts could become damaged or not work properly.A
50/50 mixture of coolant and water provides the following:
•Improved freeze protection.
•Improved boiling protection.
•Protection against rust and other forms of corrosion.
•Proper function of calibrated gauges.
L
E
A
D
RETURN
RECYCLE
Maintenance and Specifications
238
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

When the engine is cold, check the
level of the engine coolant in the
reservoir.
•The engine coolant should be at the FULL COLD level, or within the
COLD FILL or MIN / MAX range as listed on the engine coolant
reservoir (depending upon application).
•Refer toscheduled maintenance informationfor service interval
schedules.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer toAdding
engine coolantin this chapter.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir,when the
engine is cool,until the appropriate fill level is obtained. If coolant is
filled to the COLD FILL RANGE or FULL COLD level when the engine is
not cool, the system will remain underfilled.
Maintenance and Specifications
239
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
5. Re-start the engine and take your vehicle to an authorized dealer.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to an
authorized dealer as soon as possible.
FUEL FILTER
For fuel filter replacement, see your authorized dealer. Refer to
scheduled maintenance informationfor the appropriate intervals for
changing the fuel filter.
Replace the fuel filter with an authorized Motorcraftpart. The
customer warranty may be void for any damage to the fuel system
if an authorized Motorcraftfuel filter is not used.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING:The fuel system may be under pressure. If the fuel
filler cap is venting vapor or if you hear a hissing sound, wait
until it stops before completely removing the fuel filler cap. Otherwise,
fuel may spray out and injure you or others.
WARNING:If you do not use the proper fuel filler cap,
excessive vacuum in the fuel tank may damage the fuel system
or cause the fuel cap to disengage in a collision, which may result in
serious personal injury.
WARNING:Automotive fuels can cause serious injury or death
if misused or mishandled.
WARNING:Fuel ethanol and gasoline may contain benzene,
which is a cancer-causing agent.
Maintenance and Specifications
244
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Octane recommendations
Your vehicle is designed to use “Regular” unleaded gasoline with a pump
(R+M)/2 octane rating of 87. Some stations offer fuels posted as
“Regular” with an octane rating below 87, particularly in high altitude
areas. Fuels with octane levels below 87 are not recommended.
Do not be concerned if your engine
sometimes knocks lightly. However,
if it knocks heavily under most
driving conditions while you are
using fuel with the recommended
octane rating, see your authorized dealer to prevent any engine damage.
FFV engine (if equipped)
If your vehicle is flex fuel capable, it is designed to use Fuel Ethanol
(Ed75–Ed85), “Regular” unleaded gasoline or any mixture of the two
fuels.
Use of other fuels such as Fuel Methanol may cause powertrain
damage, a loss of vehicle performance, and your warranty may be
invalidated.
It is best not to alternate repeatedly between gasoline and E85. If you do
switch fuels, it is recommended that you add as much fuel as
possible—at least half a tank. Do not add less than five gallons (18.9L)
when refueling. You should drive the vehicle immediately after refueling
for at least 5 miles (8 km) to allow the vehicle to adapt to the change in
ethanol concentration.
If you exclusively use E85 fuel, it is recommended to fill the fuel tank
with regular unleaded gasoline at each scheduled oil change.
Fuel quality
Unleaded gasoline engines
If you experience starting, rough idle or hesitation driveability problems
during a cold start, try a different brand of “Regular” unleaded gasoline.
87(R+M)/2 METHOD
Maintenance and Specifications
249
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
•Adding certain accessories to your vehicle (for example bug
deflectors, rollbars/light bars, running boards, ski racks) may reduce
fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Fuel economy may decrease with lower temperatures during the first
8–10 miles (12–16 km) of driving.
•Driving on flat terrain offers improved fuel economy as compared to
driving on hilly terrain.
•Transmissions give their best fuel economy when operated in the top
cruise gear and with steady pressure on the gas pedal.
•Close windows for high speed driving.
Maintenance and Specifications
253
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of the service engine soon
indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.
Maintenance and Specifications
254
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Readiness for Inspection/Maintenance (I/M) testing
Some state/provincial and local governments may have
Inspection/Maintenance (I/M) programs to inspect the emission control
equipment on your vehicle. Failure to pass this inspection could prevent
you from getting a vehicle registration. Your vehicle may not pass the I/M
test if the service engine soon
indicator is on or not working
properly (bulb is burned out), or if the OBD-II system has determined
that some of the emission control systems have not been properly
checked. In this case, the vehicle is considered not ready for I/M testing.
If the service engine soon
indicator is on or the bulb does not
work, the vehicle may need to be serviced. Refer toOn-board
diagnostics (OBD-II)in this chapter.
If the vehicle’s engine or transmission has just been serviced, or the
battery has recently run down or been replaced, the OBD-II system may
indicate that the vehicle is not ready for I/M testing. To determine if the
vehicle is ready for I/M testing, turn the ignition key to the on position
for 15 seconds without cranking the engine. If the service engine
soon
indicator blinks eight times, it means that the vehicle is not
ready for I/M testing; if the service engine soon
indicator stays on
solid, it means that the vehicle is ready for I/M testing.
The OBD-II system is designed to check the emission control system
during normal driving. A complete check may take several days. If the
vehicle is not ready for I/M testing, the following driving cycle consisting
of mixed city and highway driving may be performed:
15 minutes of steady driving on an expressway/highway followed by
20 minutes of stop-and-go driving with at least four 30-second idle
periods.
Allow the vehicle to sit for at least eight hours without starting the
engine. Then, start the engine and complete the above driving cycle. The
engine must warm up to its normal operating temperature. Once started,
do not turn off the engine until the above driving cycle is complete. If
the vehicle is still not ready for I/M testing, the above driving cycle will
have to be repeated.
POWER STEERING FLUID
Check the power steering fluid. Refer toscheduled maintenance
information.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
Maintenance and Specifications
256
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)